Angelia Caronia

Clean facility courteous staff. informative..Negative: Overpriced; $195.00 per hour..seriously! 3% surcharge on credit cards.. informative..Negative: Overpriced; $195.00 per hour..seriously! 3% surcharge on credit cards.. More

by GARY.DALE.MARR1 Verified Customer Verified Customer

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The shop opened at 7:00 a. m. Right on time. I appreciate punctuality. My service advisor, Angelia, was personable and on top of everything - very knowledgeable about my Venza m. Right on time. I appreciate punctuality. My service advisor, Angelia, was personable and on top of everything - very knowledgeable about my Venza. She pulled up a lot of history of my car, and that saved me a lot of money. I just bought it 4 days prior and had a lot of questions. The work was performed properly and on time. The fee was reasonable given how expensive things are these days. All in all, A+, Five Stars, and a Bag of Chips! More

by Michael Verified Customer Verified Customer

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Everybody is great at this dealership from the service to the sales Kenny Jones is a great person and sales person this is the third car I have bought from him if there is a forth I hope it will be him tha the sales Kenny Jones is a great person and sales person this is the third car I have bought from him if there is a forth I hope it will be him that sales it to me crystal did the paperwork and I have had good luck I got her all three times as well she is a breath of fresh air love her to death never had a bad experience at toyota of cleavland toyota is a reliable vehicle and the guys and gals at cleavland toyota are a reliable team the owner should be proud of this team and I hope he is More

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First time going to this dealer for service, Michael greeted me. He never asked my name just ran the vin and said wait in the lobby. Once the service was done. They would not give me my car back. I boug greeted me. He never asked my name just ran the vin and said wait in the lobby. Once the service was done. They would not give me my car back. I bought it used. Because no one ever asked my name it was still under the other owner. I was seconds from having to call the cops to run the license plate to prove I owned it. Every time I have gone for service it has been something weird. I was using the sticker they use for oil changes. Today I was told I’m out of the prepaid ones because I come in every 5k miles not 10k. I informed them I was never told 10k I was just going by what the sticker said. The sticker has always said 5k. This place is ridiculous! I live about 2 miles from them it’s just easier for me to use them. To my knowledge they do at least change the oil and rotate the tires, I hope! More

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They are very good with making you feel at home. They have serviced my vehicles for over 10 years. They have serviced my vehicles for over 10 years. More

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I wouldn't chose any other dealership and their service center. We have bought all of our vehicles with them for a while now. Never have I ever left regretting or questioning anything. Matt Frady is awesom center. We have bought all of our vehicles with them for a while now. Never have I ever left regretting or questioning anything. Matt Frady is awesome salesman. Finance team is very knowledgeable and will help wherever they can and service time is a breeze. Easy and quick to set up. Love this dealership. They really try and please their customer reason I keep going back. More

by peepawmario13 Verified Customer Verified Customer

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This dealership went above and beyond for me. They inspected my vehicle all over before I left on a 9 hour trip. They answered all of my questions and took care of all of my concerns. They inspected my vehicle all over before I left on a 9 hour trip. They answered all of my questions and took care of all of my concerns. More

by HARPER.LEE03 Verified Customer Verified Customer

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Always easy to schedule/coordinate service. Jason Keith was very responsive, answered my questions and kept me informed throughout the process. A Well run outfit. Jason Keith was very responsive, answered my questions and kept me informed throughout the process. A Well run outfit. More

by steveH Verified Customer Verified Customer

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Great place and people Best place to buy a vehicle and service department is the best service department is the best More

by JSILVERS114 Verified Customer Verified Customer

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I have purchased 2 cars from here and i only bring my Toyota here for service. They are friendly and do exceptional work. Toyota of Cleveland is my preferred dealership and sevice center! I highly rec Toyota here for service. They are friendly and do exceptional work. Toyota of Cleveland is my preferred dealership and sevice center! I highly recommend them! More

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