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Angelia Caronia
Angelia Caronia at Toyota of Cleveland

Angelia Caronia

Service Advisor

Toyota of Cleveland

3560 Village North Blvd SW
McDonald, TN 37353

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5.0
137 Reviews
5.0

137 Reviews

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137 Reviews of Angelia Caronia

September 06, 2026

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Employee Rating

My receipt says fluids filled but were not filled. I was totally out of washer fluid it took a gallon to fill and the pink radiator fluid is extremely low now I’ll have to fill that also. They seemed More

by KATHYKOGUT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Hampton

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Sep 07, 2026

Toyota of Cleveland responded

Thank you for bringing this to our attention, Kathy. We apologize for the oversight and any inconvenience it caused. Please reach out to our service team so we can resolve this for you. Thank you, Toyota of Cleveland. Justin Chretien - GSM - 423-664-9715

September 02, 2026

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Employee Rating

Service advisors are courteous, attentive, and listen to customer needs. They explain why work needs to be done and present options. More

by yellow.poplar.48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Sep 03, 2026

Toyota of Cleveland responded

Thanks for sharing your awesome feedback about our team and your experience at Toyota of Cleveland! We look forward to serving you again in the future. Safe travels!

September 02, 2026

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I love your warranty manager and would like to cake her out on a date More

by jimmiebrown0559@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Monte' Burney, Tom Trout, Anthony Durbin, Andy Peek, Susan Tubbs, Matthew Raymond, Michael Hampton, Matthew Reagan, Alison Smith

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Sep 02, 2026

Toyota of Cleveland responded

Hi Jimmie! Thank you for your confidence in Toyota of Cleveland! We appreciate your business.

September 02, 2026

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Employee Rating

Relaxing atmosphere while waiting for service to complete. All service associates were cordial and knowledgeable of why I was there. More

by rkobet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Hampton

Print
Sep 02, 2026

Toyota of Cleveland responded

We’re glad our team made your visit the best it could be at Toyota of Cleveland! Thank you for sharing your review, and we hope you stop in again soon! Safe travels!

August 30, 2026

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Employee Rating

Amazing dealership! From our salesman to finance to the general manager! We will be back! More

by Cggentry98
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Monte' Burney, Tom Trout, Shane DeFoor, Justice Goodner, Josh Howard

Print
Aug 30, 2026

Toyota of Cleveland responded

Our team is delighted you enjoyed every step of your experience, from sales through finance to the general manager. Knowing you’ll be back means a lot to us. Justin Chretien General Sales Manager 423-664-9715

August 24, 2026

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Employee Rating

Courteous staff, and quick service. Answered all my questions. They even went out of their way to provide me with a courtesy car. I’ll definitely be back. More

by twhill85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tom Trout , Can’t remember the service writer, but he was great.

Print
Aug 24, 2026

Toyota of Cleveland responded

Knowing you found our service efficient and our staff welcoming means a lot to our service department. Our team is pleased we could provide a courtesy car during your RAV4 service, and we look forward to welcoming you back. Justin Chretien General Sales Manager 423-664-9715

August 21, 2026

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Employee Rating

I live in Chattanooga and prefer to drive 20 miles to Cleveland Toyota than deal with Capitol Toyota of Chattanooga. More

by Lonz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tom Trout, Andy Peek, Alison Smith

Print
Aug 23, 2026

Toyota of Cleveland responded

Lonz, we are pleased to hear that we are worth the drive! Thank you for choosing Toyota of Cleveland and for sharing your support!

August 19, 2026

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Employee Rating

Nice service . Thank you everyone .I will be back for next time. Have bless day. More

by akaraseva3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tom Trout, Anthony Durbin, Andy Peek, Michael Hampton, Matthew Reagan, Alison Smith , Luis Mendez

Print
Aug 19, 2026

Toyota of Cleveland responded

Thank you for the five-star rating and for recognizing our service on your Toyota Corolla Cross. We look forward to seeing you again soon. Justin Chretien General Sales Manager 423-664-9715

August 14, 2026

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Employee Rating

I like the Toyota team there in Cleveland Tennessee and I will recommend them to everyone 👍 More

by mawgrand9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tom Trout, Anthony Durbin, Andy Peek, Michael Hampton, Matthew Reagan, Alison Smith , Luis Mendez

Print
Aug 15, 2026

Toyota of Cleveland responded

Hearing that you’d recommend our service department to everyone means a great deal to our team. We’re glad our crew in Cleveland made your service visit for your Kia Sportage enjoyable. Justin Chretien General Sales Manager 423-664-9715

August 14, 2026

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Employee Rating

Easy to get appointment. Kept appt and time vehicle was there to complete maintenance. Friendly staff More

by BOOD.2010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Aug 14, 2026

Toyota of Cleveland responded

We’re glad scheduling your Highlander’s maintenance was hassle-free and our staff made you feel welcome. Knowing that the process was timely and easy means a lot to us. Justin Chretien General Sales Manager 423-664-9715

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