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Angelia Caronia
Angelia Caronia at Toyota of Cleveland

Angelia Caronia

Service Advisor

Toyota of Cleveland

3560 Village North Blvd SW
McDonald, TN 37353

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4.9
97 Reviews
4.9

97 Reviews

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97 Reviews of Angelia Caronia

June 06, 2026

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Employee Rating

They were very curtious and helpful to direct me to the waiting area and what is provided in the waiting area. Service on my car was very quick with little wait time. More

by Sharon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Hampton, Matthew Reagan

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Jun 06, 2026

Toyota of Cleveland responded

It’s wonderful to hear our team’s guidance to the waiting area and its amenities made your visit smoother. We’re happy the Toyota RAV4 service was so efficient and kept your wait time brief. Thank you for the five-star rating. Justin Chretien General Sales Manager 423-664-9715

June 04, 2026

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Great service department easily to get an appointment . Agents are friendly. I like to watch the video showing service. I wish they would show Oil change and tire rotation on video More

by MDLH3465
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Workmanship
Service Time
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Recommend Dealer
Yes
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Jun 04, 2026

Toyota of Cleveland responded

We’re pleased scheduling an appointment for your Toyota was effortless and our agents were welcoming. We’re glad the service video has been helpful. We’ll share your idea with Angelia to consider including oil changes and tire rotations in future videos. Thank you for your feedback! Justin Chretien General Sales Manager 423-664-9715

June 01, 2026

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I won’t be back there for servicing again - I really feel Like they tried to pull one over on me and I won’t trust them again. Done! More

by PATDARRAS
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Workmanship
Service Time
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Recommend Dealer
No
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Jun 04, 2026

Toyota of Cleveland responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and please don't hesitate to reach out to us directly. We would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Justin Chretien General Sales Manager 423-664-9715

May 31, 2026

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Great job Alison. You went out of the way to make sure I was informed. More

by HPCALDWELL324
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Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Alison Smith

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May 31, 2026

Toyota of Cleveland responded

We’re delighted Alison went the extra mile to keep you updated. Thank you for trusting us with your Toyota service. Justin Chretien General Sales Manager 423-664-9715

May 31, 2026

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Very friendly, knowledgeable & prompt service staff. They took very good care of my car & kept me informed as to what was going on. More

by RRMUNDY2
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
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May 31, 2026

Toyota of Cleveland responded

Thank you for your five-star review and for trusting our team with your Toyota Highlander Hybrid. We’re glad our friendly, knowledgeable, and prompt service kept you informed and your vehicle well cared for. We look forward to assisting you again in the future. Justin Chretien General Sales Manager 423-664-9715

May 30, 2026

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You're service department is awesome 👌 They have been friendly, helpful, and gone above and beyond to make sure our air conditioning was fixed and working perfect. And all covered with the great warranty More

by Michelle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tom Trout, Anthony Durbin, Andy Peek, Julien Allinder, Luis Mendez, Michael Hampton, Matthew Reagan, Alison Smith , Eddie Shadgett

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May 30, 2026

Toyota of Cleveland responded

We’re delighted our service department provided friendly and helpful assistance to get your Subaru Crosstrek Hybrid’s air conditioning running perfectly under warranty. Thank you for recognizing our team’s efforts. We look forward to serving you again. Justin Chretien General Sales Manager 423-664-9715

May 29, 2026

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One of our favorite Toyota dealerships. We bought our first Toyota from here. Service always try’s to go above and beyond and so far always a good attitude More

by MIKEKAPHERR
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Matthew Reagan, Alison Smith

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May 29, 2026

Toyota of Cleveland responded

We appreciate you choosing us for your first Toyota purchase and for making us one of your favorites. It’s great to hear our service team goes above and beyond with a positive attitude when caring for your Toyota 4Runner. Justin Chretien General Sales Manager 423-664-9715

May 28, 2026

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The staff were very kind, courteous, caring and professional. They have good mechanics. It is a very organized system from the time you check in to the time you check out. My service rep Angelia t More

by Doodledeb61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Angelia

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May 28, 2026

Toyota of Cleveland responded

Thank you for your loyalty over the past 18 years. We’re glad Angelia and our technicians provided organized, professional service and kept you informed about your Toyota Corolla. We’re pleased you enjoyed the waiting room and refreshments. Justin Chretien General Sales Manager 423-664-9715

May 25, 2026

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Angelia was outstanding and did all she could for customer satisfaction. She is also a professional More

by JCKGTYLER
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 25, 2026

Toyota of Cleveland responded

It’s wonderful to hear Angelia provided such professional care during your Toyota Camry Hybrid service. We appreciate you recognizing her commitment to your satisfaction. Thank you for trusting us with your service needs. Justin Chretien General Sales Manager 423-664-9715

May 24, 2026

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Every time I visit, I am greeted BY NAME, treated like a loyal customer and just a friend really. Eddie is always helpful and looks for ways to save money. More

by drmvball
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Andy Peek, Luis Mendez , Eddie Shadgett

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May 24, 2026

Toyota of Cleveland responded

Knowing that you feel welcomed and valued each visit really makes our day. Eddie always enjoys finding ways to help with your Toyota Tundra service and we appreciate your kind feedback. We look forward to seeing you again soon. Justin Chretien General Sales Manager 423-664-9715

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