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Andy Peek
Andy Peek at Toyota of Cleveland

Andy Peek

Service Advisor

Toyota of Cleveland

3560 Village North Blvd SW
McDonald, TN 37353

5.0
121 Reviews
5.0

121 Reviews

Write a Review

121 Reviews of Andy Peek

June 28, 2026

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Employee Rating

Toyota of Cleveland respects my time and does excellent work on my car with a complete report. Andy Peak is my service advisor and he is outstanding. More

by ANDYHODES
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Monte' Burney

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Jun 28, 2026

Toyota of Cleveland responded

Thank you for noting our respect for your time and the thorough service report. We’re glad Andy provided outstanding support. We appreciate your trust in caring for your Toyota. Justin Chretien General Sales Manager 423-664-9715

June 21, 2026

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Staff is polite. Greeted me.Shared a video of work being done. Also let me know I will need new tires probably the next 5,000 to 10 thousand miles. Also washed my More

by garrison.connie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Angelia Caronia, Matthew Reagan

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Jun 21, 2026

Toyota of Cleveland responded

Thank you for mentioning our team’s courtesy and the video update on your Toyota. We’re glad the tire advice and detailed wash met your expectations. We look forward to assisting you again soon, Andy. Justin Chretien General Sales Manager 423-664-9715

June 19, 2026

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Service was good. Everyone was helpful and friendly and that's why I keep coming back even though the prices are a little high. More

by Dee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 19, 2026

Toyota of Cleveland responded

It’s great to know our team’s friendly service has kept you coming back, Andy. Your trust in us to care for your Toyota means a lot, especially when service costs can add up. Justin Chretien General Sales Manager 423-664-9715

June 13, 2026

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Great service, In-N-Out, Andy is the man. !! It's always a pleasant visit, enjoy my conversations with Tom T. More

by ALEXANDERWEST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tom Trout

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Jun 13, 2026

Toyota of Cleveland responded

Thanks for sharing that your Toyota Tacoma service visit was pleasant and included some In-N-Out. We’re glad Andy and Tom could make your time here enjoyable and look forward to your next visit. Justin Chretien General Sales Manager 423-664-9715

June 12, 2026

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My service was quick and easy Thank to Mike for setting it all up Ed More

by EDSULLI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Anthony Durbin, Angelia Caronia, Michael Hampton

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Jun 12, 2026

Toyota of Cleveland responded

Thank you for sharing that our service on your Toyota Highlander was swift and straightforward. We appreciate your mention of the team member who arranged your appointment. Please reach out if you need further assistance. Justin Chretien General Sales Manager 423-664-9715

June 11, 2026

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Very easy to do business with. Professional and courteous. Appointments are easy to make and staff is very friendly too. More

by cathylyn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 11, 2026

Toyota of Cleveland responded

We’re glad the process of scheduling service for your Toyota Camry was seamless. Andy and our staff appreciate your kind words about our professional and friendly approach. Justin Chretien General Sales Manager 423-664-9715

May 30, 2026

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You're service department is awesome 👌 They have been friendly, helpful, and gone above and beyond to make sure our air conditioning was fixed and working perfect. And all covered with the great warranty More

by Michelle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tom Trout, Anthony Durbin, Julien Allinder, Luis Mendez, Angelia Caronia, Michael Hampton, Matthew Reagan, Alison Smith , Eddie Shadgett

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May 30, 2026

Toyota of Cleveland responded

We’re delighted our service department provided friendly and helpful assistance to get your Subaru Crosstrek Hybrid’s air conditioning running perfectly under warranty. Thank you for recognizing our team’s efforts. We look forward to serving you again. Justin Chretien General Sales Manager 423-664-9715

May 24, 2026

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Every time I visit, I am greeted BY NAME, treated like a loyal customer and just a friend really. Eddie is always helpful and looks for ways to save money. More

by drmvball
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Luis Mendez, Angelia Caronia , Eddie Shadgett

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May 24, 2026

Toyota of Cleveland responded

Knowing that you feel welcomed and valued each visit really makes our day. Eddie always enjoys finding ways to help with your Toyota Tundra service and we appreciate your kind feedback. We look forward to seeing you again soon. Justin Chretien General Sales Manager 423-664-9715

May 18, 2026

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Employee Rating

The service agent was very helpful and guided me in what was necessary and not necessary for my vehicle More

by millerjeffreyd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 18, 2026

Toyota of Cleveland responded

Thank you for highlighting Andy’s helpful guidance during your Toyota RAV4 service. We’re pleased that the advice helped you focus on what’s essential for your vehicle. We appreciate you choosing us and look forward to assisting you again. Justin Chretien General Sales Manager 423-664-9715

May 15, 2026

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Employee Rating

Great service ! Did everything I needed I love how they offer snacks and drinks while you wait . Very friendly and helpful . More

by ANGELGEM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tom Trout, Anthony Durbin, Luis Mendez, Angelia Caronia, Michael Hampton, Matthew Reagan, Alison Smith , Eddie Shadgett

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May 15, 2026

Toyota of Cleveland responded

Thank you for bringing your Camry Hybrid in for service and for sharing your positive feedback. We’re glad you enjoyed the snacks and drinks and found our team friendly and helpful. Justin Chretien General Sales Manager 423-664-9715

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