Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Andy Peek
Andy Peek at Toyota of Cleveland

Andy Peek

Service Advisor

Toyota of Cleveland

3560 Village North Blvd SW
McDonald, TN 37353

5.0
115 Reviews
5.0

115 Reviews

Write a Review

115 Reviews of Andy Peek

May 30, 2026

Dealership Rating
Employee Rating

You're service department is awesome 👌 They have been friendly, helpful, and gone above and beyond to make sure our air conditioning was fixed and working perfect. And all covered with the great warranty More

by Michelle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tom Trout, Anthony Durbin, Julien Allinder, Luis Mendez, Angelia Caronia, Michael Hampton, Matthew Reagan, Alison Smith , Eddie Shadgett

Report | Print
May 30, 2026

Toyota of Cleveland responded

We’re delighted our service department provided friendly and helpful assistance to get your Subaru Crosstrek Hybrid’s air conditioning running perfectly under warranty. Thank you for recognizing our team’s efforts. We look forward to serving you again. Justin Chretien General Sales Manager 423-664-9715

May 24, 2026

Dealership Rating
Employee Rating

Every time I visit, I am greeted BY NAME, treated like a loyal customer and just a friend really. Eddie is always helpful and looks for ways to save money. More

by drmvball
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Luis Mendez, Angelia Caronia , Eddie Shadgett

Report | Print
May 24, 2026

Toyota of Cleveland responded

Knowing that you feel welcomed and valued each visit really makes our day. Eddie always enjoys finding ways to help with your Toyota Tundra service and we appreciate your kind feedback. We look forward to seeing you again soon. Justin Chretien General Sales Manager 423-664-9715

May 18, 2026

Dealership Rating
Employee Rating

The service agent was very helpful and guided me in what was necessary and not necessary for my vehicle More

by millerjeffreyd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
May 18, 2026

Toyota of Cleveland responded

Thank you for highlighting Andy’s helpful guidance during your Toyota RAV4 service. We’re pleased that the advice helped you focus on what’s essential for your vehicle. We appreciate you choosing us and look forward to assisting you again. Justin Chretien General Sales Manager 423-664-9715

May 15, 2026

Dealership Rating
Employee Rating

Great service ! Did everything I needed I love how they offer snacks and drinks while you wait . Very friendly and helpful . More

by ANGELGEM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tom Trout, Anthony Durbin, Luis Mendez, Angelia Caronia, Michael Hampton, Matthew Reagan, Alison Smith , Eddie Shadgett

Report | Print
May 15, 2026

Toyota of Cleveland responded

Thank you for bringing your Camry Hybrid in for service and for sharing your positive feedback. We’re glad you enjoyed the snacks and drinks and found our team friendly and helpful. Justin Chretien General Sales Manager 423-664-9715

May 12, 2026

Dealership Rating
Employee Rating

I was disappointed that it was recommended that I have liftgate shocks replaced and was charged 97.99 for the diagnosis when all it took was a squirt of W.D 40 on the attachment bolt to stop the squeaking More

by margaretavalon
Service Price Transparency
Service Time
Recommend Dealer
Yes
Report | Print
May 13, 2026

Toyota of Cleveland responded

Margaret, providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns. Justin Chretien General Sales Manager 423-664-9715

May 07, 2026

Dealership Rating
Employee Rating

Good job ontime and curteous. Priced extended service for tab 4 hybrid. Will purchase next visit. More

by JCKGTYLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Crystal Thompson

Report | Print
May 07, 2026

Toyota of Cleveland responded

Thank you for recognizing our team’s punctual and courteous service for your Toyota RAV4 Hybrid. We’re glad the extended service pricing met your expectations and look forward to assisting you with that purchase on your next visit. Justin Chretien General Sales Manager 423-664-9715

May 05, 2026

Dealership Rating
Employee Rating

Andy Peak was fantastic as always in taking care of my needs. Thank you Andy. More

by BPETITT13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
May 05, 2026

Toyota of Cleveland responded

We’re delighted to hear that Andy took excellent care of your Toyota Tacoma during service. He’s pleased to provide the attention you expect each time. Thank you for trusting us with your vehicle. Justin Chretien General Sales Manager 423-664-9715

April 28, 2026

Dealership Rating
Employee Rating

Andy Peek - very knowledgeable of what he’s doing, no pushing, compassionate and professional. Friendly staff, nice waiting room and clean. More

by MINTRIN05
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Apr 29, 2026

Toyota of Cleveland responded

It’s wonderful to hear Andy’s compassionate and professional approach stood out during your recent Toyota Highlander service. We’re glad our team and waiting area felt welcoming and well-kept. Thanks for sharing your experience and we look forward to assisting you again. Justin Chretien General Sales Manager 423-664-9715

April 24, 2026

Dealership Rating
Employee Rating

I like this dealership there close is home easy to deal with everybody is very nice and helpful More

by MIT_XAD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Angelia Caronia, Michael Hampton, Alison Smith

Report | Print
Apr 24, 2026

Toyota of Cleveland responded

We’re delighted our convenient location felt close to home and made your Toyota Tundra service easy. Thank you for recognizing how helpful our team can be. Justin Chretien General Sales Manager 423-664-9715

April 12, 2026

Dealership Rating
Employee Rating

Service is always top notch, and I’m always impressed with the quality and reliability of Toyota of Cleveland, I can depend on them to get the job done right and to get me out the door sooner than expect More

by lomo60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tom Trout, Anthony Durbin

Report | Print
Apr 12, 2026

Toyota of Cleveland responded

Thanks for the five stars! We’re pleased our quick, high-quality service on your Toyota Tacoma meets your needs. We look forward to your next visit. Justin Chretien General Sales Manager 423-664-9715

1
2
...
12

Dealership Inventory (190 Vehicles)

used 2021 Ford F-150 car, priced at $45,891
2021 Ford F-150
used
Agate Black exterior
Automatic
Four-wheel Drive
$45,891
View Details
used 2015 Honda Odyssey car, priced at $14,890
2015 Honda Odyssey
used
Modern Steel exterior
Automatic
Front-wheel Drive
$14,890
View Details
used 2018 Honda Accord car, priced at $20,890
2018 Honda Accord
used
Silver Metallic exterior
Automatic
Front-wheel Drive
$20,890
View Details
new 2027 Toyota Land Cruiser car, priced at $66,973
2027 Toyota Land Cruiser
new
Ice Cap exterior
Automatic
Four-wheel Drive
$66,973
View Details
used 2026 Toyota Corolla car, priced at $29,890
2026 Toyota Corolla
used
Classic Silver Metallic exterior
Automatic
Front-wheel Drive
$29,890
View Details
used 2024 Hyundai Kona car, priced at $22,893
2024 Hyundai Kona
used
Cyber Gray Metallic exterior
Automatic
Front-wheel Drive
$22,893
View Details
View All Inventory