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Anthony Durbin
Anthony Durbin at Toyota of Cleveland

Anthony Durbin

Service Advisor

Toyota of Cleveland

3560 Village North Blvd SW
McDonald, TN 37353

4.9
102 Reviews
4.9

102 Reviews

Write a Review

Dealership Experience

11 yrs, 5 mos

Industry Experience

11 yrs, 5 mos

Specialties & Trainings

TOYOTA EXPRESS MAINTMENCE

102 Reviews of Anthony Durbin

September 06, 2026

Dealership Rating
Employee Rating

Quick and friendly service. Staff was exceptional. They went above and beyond and worked me in at the last minute. More

by Allen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Sep 06, 2026

Toyota of Cleveland responded

Our service team is pleased we could fit your Toyota 4Runner in on short notice. Knowing you found our staff exceptional means a lot to us. Justin Chretien General Sales Manager 423-664-9715

September 02, 2026

Dealership Rating
Employee Rating

I love your warranty manager and would like to cake her out on a date More

by jimmiebrown0559@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Monte' Burney, Tom Trout, Andy Peek, Susan Tubbs, Matthew Raymond, Angelia Caronia, Michael Hampton, Matthew Reagan, Alison Smith

Print
Sep 02, 2026

Toyota of Cleveland responded

Hi Jimmie! Thank you for your confidence in Toyota of Cleveland! We appreciate your business.

August 19, 2026

Dealership Rating
Employee Rating

Nice service . Thank you everyone .I will be back for next time. Have bless day. More

by akaraseva3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tom Trout, Andy Peek, Angelia Caronia, Michael Hampton, Matthew Reagan, Alison Smith , Luis Mendez

Print
Aug 19, 2026

Toyota of Cleveland responded

Thank you for the five-star rating and for recognizing our service on your Toyota Corolla Cross. We look forward to seeing you again soon. Justin Chretien General Sales Manager 423-664-9715

August 15, 2026

Dealership Rating
Employee Rating

I recently purchased a used car and thanks to Matthew Frady, it was an outstanding experience. His customer service is unmatched; he truly listened to my needs and found the perfect vehicle for me withou More

by Diethra
Recommend Dealer
Yes

Other Employees Tagged: Taylor Alton, Shane DeFoor, Matthew Frady

Print
Aug 15, 2026

Toyota of Cleveland responded

Your praise for Matthew’s attentive listening and pressure-free approach during your Camry purchase reflects how much we value personal service. We’re glad each interaction, from finance to service, was enjoyable. Knowing you’ve become a customer for life means a great deal to our team. Justin Chretien General Sales Manager 423-664-9715

August 14, 2026

Dealership Rating
Employee Rating

I like the Toyota team there in Cleveland Tennessee and I will recommend them to everyone 👍 More

by mawgrand9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tom Trout, Andy Peek, Angelia Caronia, Michael Hampton, Matthew Reagan, Alison Smith , Luis Mendez

Print
Aug 15, 2026

Toyota of Cleveland responded

Hearing that you’d recommend our service department to everyone means a great deal to our team. We’re glad our crew in Cleveland made your service visit for your Kia Sportage enjoyable. Justin Chretien General Sales Manager 423-664-9715

August 02, 2026

Dealership Rating
Employee Rating

Always great service at this dealership. Appreciate the technician taking the time to check my tires and save me from having a flat on the road. More

by BRANDONLOR5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Angelia Caronia, Michael Hampton , Luis Mendez

Print
Aug 02, 2026

Toyota of Cleveland responded

We’re thrilled to know you’re pleased with our Toyota Camry service and that our technician’s tire inspection prevented a flat on the road. Thank you for sharing your experience. We look forward to helping you with any future maintenance. Justin Chretien General Sales Manager 423-664-9715

July 29, 2026

Dealership Rating
Employee Rating

Was very happy with the work that was done. Didn’t have to wait that long. Look forward to my next visit. More

by HILLCAV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tom Trout, Andy Peek, Angelia Caronia, Michael Hampton, Matthew Reagan, Alison Smith , Luis Mendez

Print
Jul 29, 2026

Toyota of Cleveland responded

Pleased to hear the service on your Ford was completed promptly and the wait time was minimal. We look forward to your next visit. Thanks for sharing your feedback. Justin Chretien General Sales Manager 423-664-9715

July 25, 2026

Dealership Rating
Employee Rating

The best people and dealership around Cleveland, thanks Greg Bain and Shane Defoe and Mike, Justice More

by Bama
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Monte' Burney, Gregg Bain, Tyler Ratledge, Justin Chretien, Joey Abdullah, Shane DeFoor, Alfred Odister, Justice Goodner

Print
Jul 25, 2026

Toyota of Cleveland responded

We’re delighted Shane and Justice made your experience exceptional. Congratulations on your used Toyota Tacoma purchase. Thank you for your kind words and for choosing our Cleveland location. Justin Chretien General Sales Manager 423-664-9715

July 17, 2026

Dealership Rating
Employee Rating

Allison and the vehicle tech were right on top of things and kept me informed forthwith More

by markdupell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alison Smith

Print
Jul 17, 2026

Toyota of Cleveland responded

We appreciate your 5-star feedback! Alison and our technician are glad to have kept you informed throughout the service of your Toyota Grand Highlander Hybrid. Justin Chretien General Sales Manager 423-664-9715

June 29, 2026

Dealership Rating
Employee Rating

Organized, helpful, always notifies me of need services and when the dealership has sales on tires and service. Easy to deal with More

by Llrbd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Angelia Caronia

Print
Jun 29, 2026

Toyota of Cleveland responded

We appreciate your feedback on our organized approach and timely service alerts. It’s great to know that scheduling maintenance for your Toyota Prius Prime and tire promotions has been easy. We look forward to assisting you again. Justin Chretien General Sales Manager 423-664-9715

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