Anthony Durbin
Anthony Durbin at Toyota of Cleveland

Anthony Durbin

Service Advisor

Toyota of Cleveland

3560 Village North Blvd SW
McDonald, TN 37353

5.0
109 Reviews
5.0

109 Reviews

Write a Review

Dealership Experience

11 yrs, 7 mos

Industry Experience

11 yrs, 7 mos

Specialties & Trainings

TOYOTA EXPRESS MAINTMENCE

109 Reviews of Anthony Durbin

November 07, 2026

Dealership Rating
Employee Rating

I would and have recommended this place for great service and the only issue is out of their control "oil prices" going up so service fees are up. More

by DENNIS.GOODINE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 07, 2026

Toyota of Cleveland responded

Hi Dennis, thank you for recommending Toyota of Cleveland! We appreciate your feedback and understanding. Safe travels!

November 04, 2026

Dealership Rating
Employee Rating

Folks were very nice. Service time was excellent. I even got a snack from them while waiting. More

by Dbelew395
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 04, 2026

Toyota of Cleveland responded

We're glad the service on your Toyota Camry was prompt and our team made you feel welcome. Thank you for the five-star rating! Justin Chretien General Sales Manager 423-664-9715

October 31, 2026

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Accommodating, took me right away, listened to my needs, kept me informed, even sent me a video of my car as it was serviced. Did not have to wait long and was escorted to a freshly washed car. What more c More

by robin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 31, 2026

Toyota of Cleveland responded

From prompt attention to a freshly washed Toyota Corolla Cross Hybrid at pickup, we're glad your service visit went so well. It's rewarding to know our team listened to your needs and kept you informed, including a video of your vehicle during service. Justin Chretien General Sales Manager 423-664-9715

October 12, 2026

Dealership Rating
Employee Rating

Everybody is great at this dealership from the service to the sales Kenny Jones is a great person and sales person this is the third car I have bought from him if there is a forth I hope it will be him tha More

by setserservice
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 12, 2026

Toyota of Cleveland responded

Thank you for sharing your positive experience! We’re thrilled to hear about your continued loyalty to Kenny, Crystal, and our team. We appreciate your trust in Toyota of Cleveland, and we look forward to serving you in the future.

September 23, 2026

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Employee Rating

They are very good with making you feel at home. They have serviced my vehicles for over 10 years. More

by brefuerzo
Recommend Dealer
Yes
Sep 23, 2026

Toyota of Cleveland responded

Thank you for the wonderful feedback and for over 10 years of loyalty! We’re glad our team continues to make you feel at home and provide great service for your vehicles. We truly appreciate your continued trust and support!-Toyota of Cleveland

September 11, 2026

Dealership Rating
Employee Rating

Great place and people Best place to buy a vehicle and service department is the best More

by JSILVERS114
Service Price Transparency
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Recommend Dealer
Yes
Sep 11, 2026

Toyota of Cleveland responded

Hearing that you consider us the top choice for buying a vehicle and for service means a lot to our team. We’re glad the service on your Tundra lived up to your expectations, and we appreciate your five-star rating. Justin Chretien General Sales Manager 423-664-9715

September 10, 2026

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Employee Rating

The staff is professional and friendly. I will always recommend Cleveland Toyota to all my friends. More

by cousinsone
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Service Communication
Recommend Dealer
Yes
Sep 10, 2026

Toyota of Cleveland responded

Hearing that our team provided professional and friendly service for your Corolla Cross means a lot to our service department. We’re honored you’ll recommend our dealership to your friends. Justin Chretien General Sales Manager 423-664-9715

September 06, 2026

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Employee Rating

Quick and friendly service. Staff was exceptional. They went above and beyond and worked me in at the last minute. More

by Allen
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Service Time
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Recommend Dealer
Yes
Sep 06, 2026

Toyota of Cleveland responded

Our service team is pleased we could fit your Toyota 4Runner in on short notice. Knowing you found our staff exceptional means a lot to us. Justin Chretien General Sales Manager 423-664-9715

September 02, 2026

Dealership Rating
Employee Rating

I love your warranty manager and would like to cake her out on a date More

by jimmiebrown0559@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 02, 2026

Toyota of Cleveland responded

Hi Jimmie! Thank you for your confidence in Toyota of Cleveland! We appreciate your business.

August 19, 2026

Dealership Rating
Employee Rating

Nice service . Thank you everyone .I will be back for next time. Have bless day. More

by akaraseva3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 19, 2026

Toyota of Cleveland responded

Thank you for the five-star rating and for recognizing our service on your Toyota Corolla Cross. We look forward to seeing you again soon. Justin Chretien General Sales Manager 423-664-9715

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