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Toyota of Cool Springs
Franklin, TN
893 Reviews
Toyota of Cool Springs is a premier Toyota dealer in Franklin, Tennessee. We are honored by our faithful clientele and are dedicated to providing top quality customer service.
Toyota of Cool Springs is full of Toyota experts with a committed sales staff with many years of experience satisfying our customers' inquiries and automotive needs from the surrounding area including Nashville, Brentwood, Murfreesboro, Spring Hill and Hendersonville.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 893 reviews
December 01, 2023
Hunter did a great job and was very helpful on the purchase of my new truck purchase of my new truck More
by coachfking
Helpful December 01, 2023
The whole process was very smooth and easy. We were able to make a purchase while the Black Friday deals were going on which was very helpful. We would purchase here again! We were able to make a purchase while the Black Friday deals were going on which was very helpful. We would purchase here again! More
by Anna
Employees Worked With
November 25, 2023
Because we wanted a hybrid with a specific color interior we had a 7 month wait. I hope Toyota finds a way to expedited this. Alan always called when a potential vehicle would be available. We are happy we had a 7 month wait. I hope Toyota finds a way to expedited this. Alan always called when a potential vehicle would be available. We are happy we waited. More
by Lindistel04
Employees Worked With
November 24, 2023
Alan aka “Superman” was patient, he listened very well, cared about our needs and found the perfect car for me!! He went out of his way to share news of a car that wasn’t previously on the lot, and remaine cared about our needs and found the perfect car for me!! He went out of his way to share news of a car that wasn’t previously on the lot, and remained intentional throughout the whole purchase process. I am so grateful for Alan and his desire to see clients leave happy with a great experience at the Toyota dealership. More
by olivia
Employees Worked With
November 08, 2023
I worked with Alan on getting into a used 2018 4Runner and couldn't have had a better experience. His willingness to assist on my behalf really shows his professionalism and determination. Having negative and couldn't have had a better experience. His willingness to assist on my behalf really shows his professionalism and determination. Having negative equity from my previous vehicle, Alan was able to help me out on a great family vehicle needed for my wife and I. I will absolutely be using Alan in the future. Thank you so much! More
by bissonettem78
Employees Worked With
November 06, 2023
Jeff made buying a new car easy and pleasant. We love Toyota of Cool Springs. We love Toyota of Cool Springs. More
by Logan2
November 06, 2023
Thanks for the help with all of my vehicles and etc! ! Will be back for any future needs! ! Will be back for any future needs! More
by J
Employees Worked With
November 05, 2023
I had the best experience working with Alan at Toyota in Cool Springs. He was responsive, attentive, and a great listener during the entire process. Alan is very personable, kind and made the car buying pro Cool Springs. He was responsive, attentive, and a great listener during the entire process. Alan is very personable, kind and made the car buying process less stressful! 10/10 More
by Courtney M
November 04, 2023
I’ve been pleased with their service department, having used it for almost six years. Currently, I’m working on a deal with Jeff Williams, Product Specialist. He’s been great to work with. used it for almost six years. Currently, I’m working on a deal with Jeff Williams, Product Specialist. He’s been great to work with. More
by larrygarlandnyc
Employees Worked With
