Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Toyota of Des Moines
Grimes, IA
7,000 Reviews
At Toyota of Des Moines, it is our goal to make your car buying experience the best possible. Integrity. Transparency. Professionalism. Teamwork. These are the values that guide our dealership. We thank our customers for choosing Toyota of Des Moines, making us the #1 Toyota dealer in the six state region. As Iowa's largest Toyota dealer, we have a wide selection of new vehicles in stock and arriving daily. Plus, our loyal customers service their vehicles with us, so when they are ready to trade, we get many Toyota Certified Used Cars for those looking for a quality used vehicle. We offer Toyota service and parts, our full inventory online and outstanding financing options. And, we are proud to be locally owned. Come see us today!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:30 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 7,000 reviews
May 26, 2025
Steve was wonderful to work with! He provided me with weekly updates on the status of my vehicle. Whenever I had questions or concerns he was always quick to address them. He definite He provided me with weekly updates on the status of my vehicle. Whenever I had questions or concerns he was always quick to address them. He definitely made this car buying process very easy! More
by mpham03
Verified CustomerMay 26, 2025
In the over 27 years I have had a TOYOTA my experience has been excellent with Toyota of Des Moines. The hiccups along the way were very few and minor. has been excellent with Toyota of Des Moines. The hiccups along the way were very few and minor. More
by Ksgreif
Employees Worked With
May 25, 2025
Lots of back up and confusion on our delivery versus the Toyota Dealership we came from, the customer service isn’t very complimentary as well. Stuff was left in our car like plastic and number papers seat Toyota Dealership we came from, the customer service isn’t very complimentary as well. Stuff was left in our car like plastic and number papers seat was all out of where I left it and all The change was stolen from my interior. This too was way different than the last place. Above it all you charged for a routine tire rotation, and had astronomical charge for misc which was shop supplies which is usually for in your labor rate. Your labor rate is also high compared to where we came from which had a higher cost of living compared to here. I’ll be honest I bought my 4 runner brand new a few years ago and had good experience. Will buy another in a few years and your dealership will not be getting the business based off all above. Regards More
by Mitchell Holstege
Employees Worked With
Other Employees :
I don’t remeber the peoples names to be honest there were several o talked to
May 25, 2025
Toyota of Des Moines is always 'customers first. ' Always a great experience! I highly recommend this dealership. ' Always a great experience! I highly recommend this dealership. More
by BETHANY.HAPPE
May 24, 2025
Appreciate the communication both in person and shared through video by the staff. Recommendations are not forced on me but discussed with an open mind as to what needs to be completed soon and what can b through video by the staff. Recommendations are not forced on me but discussed with an open mind as to what needs to be completed soon and what can be put off for a little bit. More
by morton4
Employees Worked With
Chris Galvin
May 24, 2025
My appointment was at 10:55 and arrived at 10:45. I understand I was early but I did not leave the dealership till 12:30. An hour and a half for an oil change is a bit too long. Everyone I met was fr I understand I was early but I did not leave the dealership till 12:30. An hour and a half for an oil change is a bit too long. Everyone I met was friendly but I feel I was there too long. More
by slkhyg75
Employees Worked With
Alex Consuelo
May 23, 2025
Great job fast service got me in and out of there highly recommend thanks again recommend thanks again More
by bmcclat06
