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Toyota of Des Moines
Grimes, IA
7,015 Reviews
At Toyota of Des Moines, it is our goal to make your car buying experience the best possible. Integrity. Transparency. Professionalism. Teamwork. These are the values that guide our dealership. We thank our customers for choosing Toyota of Des Moines, making us the #1 Toyota dealer in the six state region. As Iowa's largest Toyota dealer, we have a wide selection of new vehicles in stock and arriving daily. Plus, our loyal customers service their vehicles with us, so when they are ready to trade, we get many Toyota Certified Used Cars for those looking for a quality used vehicle. We offer Toyota service and parts, our full inventory online and outstanding financing options. And, we are proud to be locally owned. Come see us today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:30 PM
Sunday Closed
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Showing 7,015 reviews
June 12, 2024
Excellent salesmanship; not over-bearing. Training on new car could have been a bit slower with room for questions. Training on new car could have been a bit slower with room for questions. More
by KATHRYNPIERSON
Verified Customer
June 12, 2024
Walking into the Dealership I didn’t know what to expect, but PJ turns it into a fun time. I definitely gave it a 5👍🏽 but PJ turns it into a fun time. I definitely gave it a 5👍🏽 More
by ZARWAYRUTH
Employees Worked With
June 12, 2024
Quoted $630 + tax. This includes diagnostic & part. Paid $207 diagnostic and $530 for part. Unhappy that quote over $100 off. When I said something, he tried telling m This includes diagnostic & part. Paid $207 diagnostic and $530 for part. Unhappy that quote over $100 off. When I said something, he tried telling me that it came in under quote. I thought that $737 was more than $630. More
by Emily061578
June 12, 2024
The sales area was good. A little stingy with my trade-in, but we eventually came to an agreement. The delivery area was OK, but not great. The presentation was a little ch A little stingy with my trade-in, but we eventually came to an agreement. The delivery area was OK, but not great. The presentation was a little chaotic. I think the coordinator knew his stuff, but the presentation could use some work. I had a tonneau cover installed and it was done incorrectly. I had to return a week later and get it fixed. I was told the normal installer was on vacation the week I bought the truck. I'm still not sure if it's correct. The parts area had very limited accessories for the truck. No bed mat, no running boards. I found 2 scratches on the truck the day I agreed to buy it. I was told they would be fixed when I picked up the truck...didn't happen. Still waiting for a call to get them fixed. All in all it was a good experience, but not a great one. More
by FAST1993
June 11, 2024
Treated well. Told costs before service. Comfortable waiting area. Helpful video of service provided. Detailed written report. Told costs before service. Comfortable waiting area. Helpful video of service provided. Detailed written report. More
by PROPREV
Employees Worked With
Jose and Terry
June 11, 2024
Excellent service completed in reasonable time. Chris was able to answer all my questions.Definitely would recommend Toyota service. Chris was able to answer all my questions.Definitely would recommend Toyota service. More
by Mary Messler
Employees Worked With
Chris Gaffin, Colton Powers
June 11, 2024
Service is always exceptional. They keep me informed about the status of my car and make recommendations for maintenance to keep my Highlander in top condition. And when all I need They keep me informed about the status of my car and make recommendations for maintenance to keep my Highlander in top condition. And when all I need is an oil change, they don’t pressure me into doing additional services. Great team. More
by landersendvm
Employees Worked With
