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Toyota of Des Moines

Grimes, IA

4.7
7,500 Reviews
At Toyota of Des Moines, it is our goal to make your car buying experience the best possible. Integrity. Transparency. Professionalism. Teamwork. These are the values that guide our dealership. We thank our customers for choosing Toyota of Des Moines, making us the #1 Toyota dealer in the six state region. As Iowa's largest Toyota dealer, we have a wide selection of new vehicles in stock and arriving daily. Plus, our loyal customers service their vehicles with us, so when they are ready to trade, we get many Toyota Certified Used Cars for those looking for a quality used vehicle. We offer Toyota service and parts, our full inventory online and outstanding financing options. And, we are proud to be locally owned. Come see us today!
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1650 SE 37th St.

Grimes, IA

50111

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Showing 7,500 reviews

July 02, 2024

Eric Cornelison was super easy to work with, from the order process, keeping me updated on the build and shipment, to arrival of my new RAV4. He offered workable solutions for package alternatives and ma More

by Amanda C
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob Hutt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Cornelison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2024 -

Toyota of Des Moines responded

Perfect! We appreciate you recognizing the good service, friendly staff, and on-time delivery. Thanks for choosing us!

July 02, 2024

Rodney was courteous, a good listener and helped us quickly find the car we wanted. The team around him in finance and delivery were the same, what we’ve come to expect from T of DSM (our 5th car from More

by Tom Beaumont
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Rob Hutt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rodney Colón
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joey in delivery.
Jul 03, 2024 -

Toyota of Des Moines responded

Thank you for the 5 stars and sharing your experience! We're thrilled Rodney and our entire team exceeded your expectations. We appreciate your continued loyalty and look forward to serving you again in the future.

July 02, 2024

Service use to be better at Toyota of Des Moines. I don’t think all the services I requested were done. More

by jmueggenberg317
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Person isn’t on the list
Jul 03, 2024 -

Toyota of Des Moines responded

Thank you for taking the time to review us. We strive to provide 100% customer satisfaction with every visit, so we’re sorry to hear that you felt we fell short of that during your recent service appointment. If you would like to discuss this further, please contact our General Manager, JP Phillips.

July 01, 2024

Friendly employees, prompt service, neat and clean waiting areas with fresh coffee & cookies. Bit long waiting for getting appointments. More

by BHUWANARCHER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Davis
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2024 -

Toyota of Des Moines responded

Glad it was quick, easy, and the facility impressed you. We love simplifying the process. Thanks for trusting us!

July 01, 2024

Upfront, good to deal with. No pressure to make a quick decision. Gave fair price on trade-n More

by astrordog
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan McClanahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Cornelison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2024 -

Toyota of Des Moines responded

We really appreciate you taking the time to share your rating with us. We look forward to your next visit!

July 01, 2024

very very professional always informative, on time with your service or to answer any questions best dealer ship in central Iowa More

by michael.stevens7773
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Madison
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2024 -

Toyota of Des Moines responded

Thank you for taking the time to provide this valued feedback of your visit with us.

July 01, 2024

Great service, great people. I got there early and was finished before my appointment even started. More

by pauljjhauer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Schulz, Colton Powers
Jul 02, 2024 -

Toyota of Des Moines responded

This is exactly what we strive for. Thank you for choosing Toyota of Des Moines!

June 30, 2024

Everyone at this dealership was helpful and friendly. But working with Ian Rojas was exceptional. It was a good experience and we love our new Rav 4! More

by Cheryl D
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
JP Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan McClanahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ian Rojas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Gatchel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2024 -

Toyota of Des Moines responded

Thank you for your positive feedback. Have a great day!

June 30, 2024

Not the same dealership. New owners not as good as old. Service not good. Two bad experiences and I don't use Toyota unless I have to. More

by kkuni2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2024 -

Toyota of Des Moines responded

Thank you for taking the time to provide us with feedback. We’re sorry to hear that you haven’t been 100% satisfied with your past couple of service experiences at our dealership. If you’d like to discuss this further, please contact our General Manager, JP Phillips.

June 30, 2024

I moved 2 hours away and still drive back to Toyota of Des Moines cause I found I like their service the best. More

by s.duffield55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2024 -

Toyota of Des Moines responded

Music to our ears! We're thrilled you found everything you needed with great people to help.

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