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Toyota of Des Moines
Grimes, IA
4,678 Reviews
We would like to thank you for visiting Toyota of Des Moines dealerrater.com site.
When we opened the doors of Toyota of Des Moines many years ago, we developed two simple philosophies for our long-term success:
#1: Treat every single person who walks through our doors the same way we would expect to be treated.
#2: Once someone has become our customer, he or she is our customer for life. It's a spirit you'll see in everything we do here.
One visit to Toyota of Des Moines and you will see what sets us apart from any other dealership. If you live in the state of Iowa, you deserve to let Toyota of Des Moines show you why Iowans buy their cars, trucks, and sport utility vehicles here.
We are located in Grimes, Iowa, just off Interstate 35/80 at the Highway 141 exit. No other dealer in the State sells more new and used retail vehicles than Toyota of Des Moines, this includes Ford, GM, Dodge, Nissan and Honda Dealers**.
In the Polk County our total new monthly sales exceed what the combined sales of new Hondas and Nissan vehicles month after month**.
Winner of the President's Cabinet Award for the past 4 years, this means we are one of the Top 12 Toyota Dealers in the Nation !
This is not an easy accomplishment considering that there are over 1200 dealers in the US alone.
That's ranking in the top 1% !
You would have to travel hundreds of miles before you would find another dealer of this caliber.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:30 PM
Sunday Closed
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Showing 4,679 reviews
March 02, 2018
A+ experience with service A+ experience with the service department and service advisor scheduling the appointment, allowing some flexibility on the timing and the overall serv A+ experience with the service department and service advisor scheduling the appointment, allowing some flexibility on the timing and the overall service. They also did a great job advising on upcoming potential service and when it might be needed. More
by Jerome
Employees Worked With
Helpful March 02, 2018
Excellent service!From the minute I From the minute I walked into dealership I was treated with respect, compassion and professional services. Bob asked questions and answered mine, From the minute I walked into dealership I was treated with respect, compassion and professional services. Bob asked questions and answered mine, explaining difference of leasing or purchase. Worked with me to get the payments at a more affordable rate.The overall experience was calming since everyone was working to help me to get the vehicle that would meet my needs. Thanks for everyone's help that made this happen!! More
by Beverly Atchison
March 02, 2018
Third Time Buyer from Toyota of Des Moines. Ed was very helpful and has made very sure we are satisfied with our purchase. I had trouble with the FOB, and Ed went above and beyond to make things Ed was very helpful and has made very sure we are satisfied with our purchase. I had trouble with the FOB, and Ed went above and beyond to make things right for me. More
by Vicki Brown
February 26, 2018
Easiest experience I’ve had buying a car Brenna was extremely helpful when it came time to purchase a car. She did not come off as she was only in it for a sale. It felt like she genuinely ca Brenna was extremely helpful when it came time to purchase a car. She did not come off as she was only in it for a sale. It felt like she genuinely cared about us and our situation. There was no back and forth with her trying to come to an agreement. By far one of the easiest vehicle purchase I’ve gone through in my life so far. Would definitely go back to her when it time to purchase my next Toyota. More
by Flawman778
Employees Worked With
Brenna Bjorland
February 05, 2018
Best Used Car Purchase Experience Ever! My husband and I had the most pleasant experience we've ever had when buying a used car! Ken Bright was our salesman, and he was very nice, knowledgea My husband and I had the most pleasant experience we've ever had when buying a used car! Ken Bright was our salesman, and he was very nice, knowledgeable (he's been selling Toyotas for over 30 years!) not pushy, and a pleasure to work with! They accepted our offer on a 2017 Camry, and we financed it through Toyota for 1.9% APR. With Wi-Fi, a phone charging station, and free hot chocolate, even our kids were happy. :) I highly recommend Ken and just hope he doesn't retire before I need a new Sienna! More
by Mom of 2
Employees Worked With
Ken Bright
January 21, 2018
Great,Experience!! Steve Henigan was great to work with. I reached out to him over the inrernet to test drive a vehicle. Steve was always very responsive to all emails. Steve Henigan was great to work with. I reached out to him over the inrernet to test drive a vehicle. Steve was always very responsive to all emails. Steve was very friendly, informational and helpful in leasing a new Toyota vehicle. I would highly recommend Steve Henigan and Toyota of Des Moines if you are looking for a new vehicle. More
by CP60
January 19, 2018
Extremely helpful.... Very friendly and professional environment. Employees were very informative and helpful on the purchase of a new vehicle. I would recommend it to anyb Very friendly and professional environment. Employees were very informative and helpful on the purchase of a new vehicle. I would recommend it to anybody. Thank you More
by Timmypool
January 19, 2018
Fast and very helpful Kurt is very helpful and kind. Great guy. Also he helped us through the whole buying the car process. Toyota of Des Moines has great service and great Kurt is very helpful and kind. Great guy. Also he helped us through the whole buying the car process. Toyota of Des Moines has great service and great people. More
by Djanity
Employees Worked With
Kurt Haraldson
January 19, 2018
Excellent help We purchased a new Highlander Hybrid in December and Kurt was very helpful. We told him everything we were looking for and he searched until he found We purchased a new Highlander Hybrid in December and Kurt was very helpful. We told him everything we were looking for and he searched until he found the available car. About 3 weeks later we got in an accident and our new car was totaled. When things settled we reached out to Kurt again and were able to get close to the same car with everything we wanted. Very happy with Kurt and Toyota of Des Moines. More
by Kmd320
Employees Worked With
Kurt Haraldson
January 18, 2018
Smooth and easy Steve made this entire process go smoothly and efficiently. He was straightforward and beyond helpful the whole way. He was extremely kind and i will Steve made this entire process go smoothly and efficiently. He was straightforward and beyond helpful the whole way. He was extremely kind and i will forever be a customer More
by Nick Owen
