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Toyota of Des Moines

Grimes, IA

4.7
6,961 Reviews
At Toyota of Des Moines, it is our goal to make your car buying experience the best possible. Integrity. Transparency. Professionalism. Teamwork. These are the values that guide our dealership. We thank our customers for choosing Toyota of Des Moines, making us the #1 Toyota dealer in the six state region. As Iowa's largest Toyota dealer, we have a wide selection of new vehicles in stock and arriving daily. Plus, our loyal customers service their vehicles with us, so when they are ready to trade, we get many Toyota Certified Used Cars for those looking for a quality used vehicle. We offer Toyota service and parts, our full inventory online and outstanding financing options. And, we are proud to be locally owned. Come see us today!
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1650 SE 37th St.

Grimes, IA

50111

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Showing 6,961 reviews

April 23, 2021

They were extremely kind and welcoming! Chad was patient and reassuring as was Deb who answered all our questions. The entire staff appeared to be willing to help. My husband and I want to thank you More

by Mike and Dee hummel
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Debby Ellsworth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chad Millhollin deserves at least five stars!
Apr 26, 2021 -

Toyota of Des Moines responded

Thank you for leaving us such a great review! Chad and Deb are great assets to our team and were more than happy to help! Please let us know how we can continue to help with your car and service needs!

April 22, 2021

Everyone from receptionist to salesman to financing was friendly and not pushy about getting me on the path to owning my vehicle. They were very efficient and upfront. More

by Rib469
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Vos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marcy Davis
Apr 22, 2021 -

Toyota of Des Moines responded

Thank you for taking the time to leave such positive feedback!

April 21, 2021

Steve Henigan contacted me to let me know my lease was Steve Henigan contacted me to let me know my lease was ending soon. We visited by phone about my vehicle needs and then set an appointment to come in More

by Carolyn
Recommend Dealer
Yes
Employees Worked With
Steve Henigan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan McClanahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2021 -

Toyota of Des Moines responded

Thank you for taking the time to let us know how helpful our staff was for you! We really apprecaite hearing it!

April 15, 2021

Great Service and did not take all day, real friendly also, will buy again. ask for Ian, he will take care of you. second car I have bought from Toyota and Ian treated me great both times. Maybe negotiat More

by wbtb2009
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan McClanahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ian Rojas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2021 -

Toyota of Des Moines responded

We always do our best to get our guests back on the road as quickly as possible while providing the best possible customer care. Thanks for taking the time to share your feedback with us so we know how we're doing! We appreciate your continued loyalty.

April 15, 2021

Like how they work my car in for service if I'm able to drop it off at beginning of the day instead of waiting week or two to get a service. More

by Hank
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2021 -

Toyota of Des Moines responded

Hank, it's our pleasure taking care of your vehicle and doing our best to make it as convenient as possible for you. Thanks for continuing to choose Toyota of Des Moines!

April 15, 2021

The team provided more than expected in service. I am and always been satisfied with the service, that is why I return to have my vehicle repairs complete here. More

by leonardmccoy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2021 -

Toyota of Des Moines responded

It's our pleasure to exceed your expectations, Leonard! It is always great to have you at the dealership and we look forward to continuing to take care of your vehicle in the future.

April 13, 2021

Steve was very friendly and responded to my messsges quickly. Can’t wait to drive my 4Runner. Very helpful with my test driving as I didn’t want to drive in busy area. Thanks Steve More

by cinspor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Henigan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2021 -

Toyota of Des Moines responded

Thank you for taking the time to leave this positive review! We are so glad to hear that you enjoyed working with Steve during your recent visit. If there is anything else we can help with in the future, please don't hesitate to let us know!

April 10, 2021

Great people, fair pricing, fast service. Steve Hennigan was great to work with if shopping online!! Great location for the Des Moines area and suburbs! More

by Trevorcj09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Henigan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Brown, Marcy Davis
Apr 12, 2021 -

Toyota of Des Moines responded

Great to hear, Trevor! Thank you for sharing your experience and kind words about Steve! Please reach out if you have any further questions.

April 09, 2021

I have purchased two vehicles here and both from Steve Henigan. He is very attentive and everything was as promised, including fair deal for the purchase price and my trade in. Thanks again. More

by iscanlon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Henigan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2021 -

Toyota of Des Moines responded

Thank you so much! We are delighted to hear of the excellent buying experience with Steve. If there is anything else you need, just let us know!

April 08, 2021

Courteous and honest. Work is explained and questions answered. Great service is the reason I purchased my last car from Toyota although I love my car. It's my second Avalon. More

by Connie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris
Apr 09, 2021 -

Toyota of Des Moines responded

Thank you for taking the time to leave us a bit about your visit! We really appreciate the wonderful ratings!

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