Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a Review

Toyota of Des Moines

Grimes, IA

Overview
Employees
Reviews
Vehicles
4.7
7,456 Reviews
At Toyota of Des Moines, it is our goal to make your car buying experience the best possible. Integrity. Transparency. Professionalism. Teamwork. These are the values that guide our dealership. We thank our customers for choosing Toyota of Des Moines, making us the #1 Toyota dealer in the six state region. As Iowa's largest Toyota dealer, we have a wide selection of new vehicles in stock and arriving daily. Plus, our loyal customers service their vehicles with us, so when they are ready to trade, we get many Toyota Certified Used Cars for those looking for a quality used vehicle. We offer Toyota service and parts, our full inventory online and outstanding financing options. And, we are proud to be locally owned. Come see us today!
Contact Dealership
View Awards

1650 SE 37th St.

Grimes, IA

50111

Directions

By Type

Showing 7,457 reviews

September 26, 2023

Very polite and kind individuals. Very good about helping me get a courtesy ride. Ian was terrific! More

by CJSTENDE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Courtesy car driver
Report | Print
Sep 27, 2023 -

Toyota of Des Moines responded

Thank you for the perfect review! We very much appreciate the positive feedback from customers like you. We will continue to serve you with this high standard in the future! Come to see us again at Toyota of Des Moines!

September 26, 2023

Quick and easy service. Emily was very quick to get back with me about any concerns and questions, too. More

by kevinegift
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 27, 2023 -

Toyota of Des Moines responded

Thank you for the great feedback! We're very proud of our team and we love to hear shout-outs like this! We always aim to provide you with a five-star service experience at Toyota of Des Moines. Thank you for your business and we look forward to seeing you back again next time!

September 26, 2023

The person that helped me was very kind and knowledgeable on the maintenance of my truck. She translated what my next appointment would entail. More

by a.sourjs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 27, 2023 -

Toyota of Des Moines responded

A sincere thank you for your kind words and for us giving the opportunity to serve you. We are grateful for your loyalty to Toyota of Des Moines. All the staff will continue to work hard to provide great customer service for each visit.

September 26, 2023

I believe Toyota did not inform us when we purchased our Cammary that the tires were not part of the deal. There has never been a conversation about the the separation of car and tires. More

by DENNISMULLER1948
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Emily Wagner
2.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 27, 2023 -

Toyota of Des Moines responded

Dennis, thank you for taking the time to provide your feedback. We do our best to give our customers all of the information and we are saddened to hear you feel we did not do that in regards to the tires for your Camry. If you would like to discuss this further, please contact our General Manager, JP Phillips.

September 25, 2023

I had a great experience with the entire purchase process. I would definitely recommend Toyota of Des Moines More

by CTYLER83
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob Hutt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gordon Beecham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 26, 2023 -

Toyota of Des Moines responded

Thank you for giving us 5 stars! We think you made an excellent choice, and we thank you again for choosing to work with us at Toyota of Des Moines. We are always here if you need anything else!

September 24, 2023

Great service. I won't take my vehicle anywhere else. Keep up the good work. More

by MAHANSON01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Schulz, Colton Powers
Report | Print
Sep 25, 2023 -

Toyota of Des Moines responded

Thank you for the perfect review! We very much appreciate the positive feedback from customers like you. We will continue to serve you with this high standard in the future! Come to see us again at Toyota of Des Moines!

September 24, 2023

Clean, well run and staffed dealer. I bought my RAV4 here in 2007 and have been happy with the service in the ensuing years and almost 150,000 miles later. More

by rclark8891
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Schulz
Report | Print
Sep 25, 2023 -

Toyota of Des Moines responded

A sincere thank you for your kind words and for us giving the opportunity to serve you. We are grateful for your loyalty to Toyota of Des Moines. All the staff will continue to work hard to provide great customer service for each visit.

September 24, 2023

Shane was really easy to work with. He got me a great deal on my trade in. More

by COLTS.WIN06
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shane Siegle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan McClanahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Gatchel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 25, 2023 -

Toyota of Des Moines responded

Thanks for the 5 stars! We really appreciate your business and hope to see you again soon here at Toyota of Des Moines!

September 23, 2023

Great service and people! ! Derek was outstanding and helpful when I was finding a new car. More

by Sgonzales2132
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derek Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 25, 2023 -

Toyota of Des Moines responded

Thank you for the five-star rating! Please let us know if we can help you with anything else. Thank you for choosing Toyota of Des Moines!

September 23, 2023

Bill is amazing. Very professional and knowledgeable. I would highly recommend him and Toyota of Des Moines. More

by AmberKay
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Ahrens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Staley
Report | Print
Sep 25, 2023 -

Toyota of Des Moines responded

Amber - we’re thrilled that we were able to provide you with such a seamless purchasing experience! That is what we always strive for at Toyota of Des Moines. Thank you for trusting us with this process!

1
...
405
406
407
...
746