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Toyota of Des Moines

Grimes, IA

4.7
7,007 Reviews
At Toyota of Des Moines, it is our goal to make your car buying experience the best possible. Integrity. Transparency. Professionalism. Teamwork. These are the values that guide our dealership. We thank our customers for choosing Toyota of Des Moines, making us the #1 Toyota dealer in the six state region. As Iowa's largest Toyota dealer, we have a wide selection of new vehicles in stock and arriving daily. Plus, our loyal customers service their vehicles with us, so when they are ready to trade, we get many Toyota Certified Used Cars for those looking for a quality used vehicle. We offer Toyota service and parts, our full inventory online and outstanding financing options. And, we are proud to be locally owned. Come see us today!
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1650 SE 37th St.

Grimes, IA

50111

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Showing 7,007 reviews

March 20, 2021

I was well taken care of when I brought my Sequoia in for its 30,000 checkup. The tires were rotated and my tech found that I needed my cabin filter changed and I was able to communicate through text to Jo More

by Bobbi410
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph James
Mar 22, 2021 -

Toyota of Des Moines responded

Thank you for taking the time to leave us such a great review! We are thrilled to hear Joseph, and the entire Service team was able to make your experience quick and easy. Please do not hesitate to let us know if you need anything else!

March 15, 2021

We purchased our van 2 years ago. We just had the 2-year check up. I am pleased that I was reminded that it was getting close to the deadline expiration date. I appreciate the e-mail notice. Everything is g More

by rgdezwarte
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cass Cupp
Mar 16, 2021 -

Toyota of Des Moines responded

Great to hear, thank you for taking the time to share! We are honored to be your dealership of choice when you need your van serviced! Please let us know if there is anything else we can do to help.

March 14, 2021

I recently purchased a 2021 Toyota RAV4 here and had a wonderful experience. Hugh was awesome to work with, and was very friendly and made me feel comfortable through the entire process. It was a very b More

by NikkiG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcy Davis, Hugh Sheppard
Mar 15, 2021 -

Toyota of Des Moines responded

Congratulations on your new 2021 Toyota RAV4! We're so happy we were able to be part of the process. Our goal is always to make sure our customers find what they're looking for and have a great experience so we're happy to hear that Hugh and Marcy were able to do that for you. Thank you so much for taking the time to leave us a review. We look forward to working with you again.

March 10, 2021

All my concerns were addressed. Much improved dealership over a few years ago. Travis and Mike both exceeded my expectations. I will continue to bring my Tacoma to the dealership. More

by overton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Bergeson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Lebeda
Mar 11, 2021 -

Toyota of Des Moines responded

Thank you for your glowing review! We're happy to hear that your experience with Travis and Mike exceeded your expectations. Please let us know how we can continue to help with your car and service needs!

March 10, 2021

I asked that a couple of my filters be changed after the original maintenance work was completed. The service tech and mechanic got it completed, no problem. More

by Tundra13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colten
Mar 11, 2021 -

Toyota of Des Moines responded

Thank you for taking the time to let us know how we're doing! We are happy to hear that your experience with us was worth 5-stars. We value your business and hope you come see us again soon!

March 08, 2021

It was an overall great experience and I was able to get my first car pretty easily with kind staff helping the process along the way. More

by mikayla.fouraker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Henigan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan McClanahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2021 -

Toyota of Des Moines responded

Thank you for the 5-star review! We're excited to have had the chance to be part of your first car purchase. If you have future questions we're always available to help. We look forward to working with you in the future.

March 06, 2021

No issues with this dealership thus far. Purchased a 2020 Highlander in late August 2020, having made the decision to trade in our 2014 Highlander on the newly redesigned model. Smooth process entirely, from More

by mandjbecker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Staley
Mar 08, 2021 -

Toyota of Des Moines responded

Thank you so much for the 5-star review. We're happy that you chose us for your car buying needs. We hope you enjoy your new Highlander and look forward to having the opportunity to work with you again.

March 06, 2021

Kevin was very easy to deal with. The price negotiation was hassle free, and the dealer located and brought me the car I wanted, with all the features I wanted within a few days. It was an excellent vehic More

by Aekamal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Millhollin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon McClatchey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Scheidler
Mar 08, 2021 -

Toyota of Des Moines responded

Thank you for taking the time to share your experience with us! We're happy to hear that Kevin was able to make the process positive and we'll be sure to let him know you appreciated his help. Thank you for your business.

March 04, 2021

Thank you Jim and Derek for such an easy process. They listened to my wish list and checked all the boxes. Highly recommending to anyone looking for a new/used vehicle! More

by Sarah B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Weaver
Mar 05, 2021 -

Toyota of Des Moines responded

Thank you so much for the review, Sarah! We are thrilled to hear that Jim and Derek made your trip so easy and enjoyable. Please let us know if you need anything else.

March 03, 2021

Justin was so easy to work with and made the process super simple and stress free. Everyone was friendly to work with and we couldn't be happier with our new car. Would definitely recommend and go back! More

by ludwigkelsey8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Harris
Mar 04, 2021 -

Toyota of Des Moines responded

We're so glad to hear that Justin could make your sales visit a pleasant one! We will be sure to pass along your compliments! Thank you for taking the time to review. We appreciate your business and your recommendation! Enjoy the new car!

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