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Toyota of Des Moines

Grimes, IA

4.7
7,456 Reviews
At Toyota of Des Moines, it is our goal to make your car buying experience the best possible. Integrity. Transparency. Professionalism. Teamwork. These are the values that guide our dealership. We thank our customers for choosing Toyota of Des Moines, making us the #1 Toyota dealer in the six state region. As Iowa's largest Toyota dealer, we have a wide selection of new vehicles in stock and arriving daily. Plus, our loyal customers service their vehicles with us, so when they are ready to trade, we get many Toyota Certified Used Cars for those looking for a quality used vehicle. We offer Toyota service and parts, our full inventory online and outstanding financing options. And, we are proud to be locally owned. Come see us today!
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1650 SE 37th St.

Grimes, IA

50111

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Showing 7,456 reviews

September 08, 2023

Steve and his team were amazing to work with. everything came in as expected. Would gladly work with again. More

by andrew.walling
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob Hutt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Henigan
Sep 11, 2023 -

Toyota of Des Moines responded

We appreciate the kind words, Andrew! This is what we strive for here at Toyota of Des Moines! We endeavor to provide 100% satisfaction to our customers, and we're glad we met your expectations. Thank you for choosing us and we look forward to your return!

September 08, 2023

I think he knew what we needed but didn’t pressure us. Detailing looks sharp! More

by boehmfam9022
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
PJ Caffrey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2023 -

Toyota of Des Moines responded

Thank you for giving us 5 stars! We think you made an excellent choice, and we thank you again for choosing to work with us at Toyota of Des Moines. We are always here if you need anything else!

Sep 08, 2023 -

boehmfam9022 responded

Thanks and please give kudos to PJ and the guy that helped with radio and entertainment system. All very helpful! Please send me the guys name & phone # that helped with entertainment system as I have a couple questions for him. Thanks Mark

September 07, 2023

PJ was great to work with, knowledgeable and contact worthy! He was a relatable salesman that was down to earth that you don’t always get. Extremely thoughtful for trade in vehicle process. As well as v More

by Shimon.15.cs
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob Hutt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Vos
5.0
This rating includes all reviews, with more weight given to recent reviews.
PJ Caffrey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2023 -

Toyota of Des Moines responded

Thank you for leaving us this great review! We are delighted to hear you had a great car buying experience with our team. Please let us know if you need anything else! - Your Toyota of Des Moines team.

September 07, 2023

Quick and seamless transaction process, was in and out in under an hour! Highly recommend! More

by agentadam
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Steve Henigan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Bergeson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2023 -

Toyota of Des Moines responded

Thank you so much for the glowing review! We do very much aim to have a warm and friendly environment here at Toyota of Des Moines - we're glad you appreciate that. We're looking forward to your next visit!

September 07, 2023

Ian has been friendly, professional, candid and great to work with from the start. I would highly recommend him to all my friends and family! More

by caroltrish
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ian Rojas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2023 -

Toyota of Des Moines responded

Thank you for your kind words. At Toyota of Des Moines, we pride ourselves on customer service, and it's nice to know we have delivered. If you have any further automotive needs please let us know!

September 06, 2023

Always helpful and putting customers first. Quick response and availability is a priority. Thank you! More

by Sarahw804
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon McClatchey
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Staley
Sep 06, 2023 -

Toyota of Des Moines responded

We’re thrilled that we were able to provide you with such a seamless purchasing experience! That is what we always strive for at Toyota of Des Moines. Thank you for trusting us with this process!

September 06, 2023

They told us they could not give us trade in value for our 2 trade ins because they do not resell cars. Then 2 weeks later after screwing us on the trade ins, both cars are for sale in their lot. We lost More

by PD
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Bill Ahrens
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ian Rojas
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2023 -

Toyota of Des Moines responded

We are disappointed that you feel you were not treated fairly at our dealership. If you would like to discuss this further, please contact our General Manager JP Phillips.

September 05, 2023

He is so helpful and super nice even we talked with different person two days ago. We definitely look for him when we have a chance to buy another car. Thanks Derek so much More

by huynhdue2000
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derek Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2023 -

Toyota of Des Moines responded

Great to hear! We are thrilled to hear that Derek could do a great job and we look forward to having you back at Toyota of Des Moines sometime soon!

September 03, 2023

We had a great experience purchasing our new vehicle with Derek. He made the process seamless. More

by aprilrabik
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derek Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2023 -

Toyota of Des Moines responded

We’re thrilled that we were able to provide you with such a seamless purchasing experience! That is what we always strive for at Toyota of des Moines. Thank you for trusting us with this process!

September 02, 2023

It was a good experience. Everyone we dealt with was very helpful. Everyone was professional. More

by Lsbaer1999
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan McClanahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ian Rojas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2023 -

Toyota of Des Moines responded

Thanks for your great rating of Toyota of Des Moines! We're happy we could provide a 5-star experience for you. Thanks for your business and we hope to work with you again soon.

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