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Toyota of Des Moines

Grimes, IA

4.7
7,456 Reviews
At Toyota of Des Moines, it is our goal to make your car buying experience the best possible. Integrity. Transparency. Professionalism. Teamwork. These are the values that guide our dealership. We thank our customers for choosing Toyota of Des Moines, making us the #1 Toyota dealer in the six state region. As Iowa's largest Toyota dealer, we have a wide selection of new vehicles in stock and arriving daily. Plus, our loyal customers service their vehicles with us, so when they are ready to trade, we get many Toyota Certified Used Cars for those looking for a quality used vehicle. We offer Toyota service and parts, our full inventory online and outstanding financing options. And, we are proud to be locally owned. Come see us today!
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1650 SE 37th St.

Grimes, IA

50111

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Showing 7,456 reviews

August 31, 2023

Everything went very smoothly and we had no trouble going though with things with them More

by novanle123
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derek Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2023 -

novanle123 responded

Very nice!

August 31, 2023

It was a Great experience! Thanks to P J ! Or should I say Peanut Butter and Jelly! He made made our day fun. Thank you P J! Love the new car🥰 More

by Amber
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
PJ Caffrey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2023 -

Toyota of Des Moines responded

Thanks for letting us know about your experience, Amber! Customer service will always be one of the Toyota of Des Moines team's highest priorities and it's great to hear how much you enjoyed your visit. Thank you for your business and we hope to take care of any of your future car needs!

August 29, 2023

I have been coming to Toyota of Des Moines for over 30 years. It's because they treat you like family. Todd was excellent. He kept me informed about my Crown. Everything was great. Thank you. More

by 59rebecca.crabtree
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Todd Fiechter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2023 -

Toyota of Des Moines responded

Thank you so much for the glowing review, Rebecca! We do very much aim to have a warm and friendly environment here at Toyota of Des Moines - we're glad you appreciate that. We're looking forward to your next visit!

August 27, 2023

At the end of the day I ended up in the vehicle I wanted and that was my goal despite the surrounding details More

by tina.bizios
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad Millhollin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ian Rojas
4.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon McClatchey
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2023 -

Toyota of Des Moines responded

We apologize that our service did not fully satisfy your expectations. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with our business. Your happiness is our number one priority.

August 26, 2023

We had an excellent experience at Toyota of Des Moines, and PJ was great to work with! Very accommodating and a no-nonsense salesman! We would happily come back! More

by vandyksarah
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon McClatchey
5.0
This rating includes all reviews, with more weight given to recent reviews.
PJ Caffrey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2023 -

Toyota of Des Moines responded

Wow, thank you for the kind words! We very much appreciate the shout out! Please let us know if there is anything else you need, and enjoy your new car! - Your Toyota of Des Moines team.

August 25, 2023

So helpful and nice! Highly recommended for anyone who wants to buy a new car! More

by junjieshu1216
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Henigan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Hutt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2023 -

Toyota of Des Moines responded

Thank you so much for taking the time to leave this review of your recent experience at Toyota of Des Moines. We're sincerely thankful for not just your patronage, but also your praise. Without customers like you, we wouldn't be able to do what we love. We look forward to working with you again in the future!

August 25, 2023

Dealership worked hard with us to get a deal together. We were very pleased with our sales person P.J.Caffrey. More

by sparkme
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Rob Hutt
5.0
This rating includes all reviews, with more weight given to recent reviews.
PJ Caffrey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2023 -

Toyota of Des Moines responded

We’re thrilled that we were able to provide you with such a seamless purchasing experience! That is what we always strive for at Toyota of Des Moines. Thank you for trusting us with this process!

August 25, 2023

Very attentive! Excellent humor! Did a nice job helping me to accomplish accommodating my needs! Will definitely be back! More

by wagnerkbrandi
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shane Siegle
5.0
This rating includes all reviews, with more weight given to recent reviews.
JP Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan McClanahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Debby Ellsworth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2023 -

Toyota of Des Moines responded

Thank you for leaving us a glowing review about your car-buying experience at Toyota of Des Moines! We pride ourselves on knowledgeable and honest staff members so we can ensure that you get exactly what you want and are comfortable with the entire buying process. Thank you for your business and we hope to take care of any of your future car needs!

August 24, 2023

The car is in great condition and it works very well for me. Thank you! More

by Luis3491lg
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rodney Colón
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2023 -

Toyota of Des Moines responded

We appreciate the feedback. It was our pleasure to work with you, and we look forward to seeing you again at Toyota of Des Moines in the future!

August 24, 2023

Helpful folks. Ian Rojas was our sales person and we’d buy another car from him anytime. More

by PD
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan McClanahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ian Rojas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2023 -

Toyota of Des Moines responded

Thanks for the great rating! We're glad to hear you had a 5-star experience here with us. Thank you for choosing Toyota of Des Moines!

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