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Toyota of Des Moines

Grimes, IA

4.7
6,784 Reviews
At Toyota of Des Moines, it is our goal to make your car buying experience the best possible. Integrity. Transparency. Professionalism. Teamwork. These are the values that guide our dealership. We thank our customers for choosing Toyota of Des Moines, making us the #1 Toyota dealer in the six state region. As Iowa's largest Toyota dealer, we have a wide selection of new vehicles in stock and arriving daily. Plus, our loyal customers service their vehicles with us, so when they are ready to trade, we get many Toyota Certified Used Cars for those looking for a quality used vehicle. We offer Toyota service and parts, our full inventory online and outstanding financing options. And, we are proud to be locally owned. Come see us today!
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1650 SE 37th St.

Grimes, IA

50111

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Showing 6,784 reviews

February 05, 2020

It was quick and got everything done that was needed. Very friendly and timely service. Very comfortable waiting area with snacks and drinks provided . Every employee that walked by said hello, very nice More

by Sugarbee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bret Carter
Feb 06, 2020 -

Toyota of Des Moines responded

Thank you so much for the glowing review of our service department! We are delighted to hear you were treated so well by our service team and that you enjoyed our amenities as well! Thank you for choosing Toyota of Des Moines!

February 02, 2020

Clean,organized, and professional. Very good experience. Steve Henigan has sold us several vehicles. Very knowledgeable and professional. Was very courteous and a pleasure to work with. More

by Greg2004
Recommend Dealer
Yes
Employees Worked With
Steve Henigan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Ahrens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2020 -

Toyota of Des Moines responded

We're thrilled to hear you enjoyed working with our team and Steve in particular! We appreciate your continued business. Enjoy your new car, and drive safe!

February 02, 2020

Great service! My car was finished when I needed it to be and Justin was very friendly and helpful. Appreciated the ride to and from the mall while my car was being More

by EB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shuttle drivers and cashiers
Feb 03, 2020 -

Toyota of Des Moines responded

We're glad to hear it! We appreciate your business and hope to see you back at Toyota of Des Moines again next time!

January 29, 2020

Excellent in every way! All was excellent and satisfactory. Love that the location is close to my home and on a good highway. Enjoy the hot chocolate and cookies! More

by Neverletthisgo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Cass Cupp, Mike Lebeda, David Marchant, Rebecca Hildreth, Tom Lyons, Bret Carter
Jan 30, 2020 -

Toyota of Des Moines responded

We are always thrilled to hear from our happy customers - especially when they've had a great experience with our team. We look forward to working with you again in the future!

January 29, 2020

Good Experience They did a fine job with CS. Friendly staff. Nice facilities and a great waiting area. The dealership is a great location with easy access to the In More

by jarret
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2020 -

Toyota of Des Moines responded

Thank you for the great review! We are thrilled to hear you had a great time with our service department. Please let us know if you need anything else!

January 29, 2020

Service Department is Excellent I brought in my car with a terrible tapping sound under the hood. I was quite sure that serious engine troubles and costs were in my near future. Mi More

by johnwaldron1961
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Lebeda
Jan 30, 2020 -

Toyota of Des Moines responded

John, thank you for the great review. We are happy to hear Mike and the whole team were able to fix the problem with your car and get you back on the road quickly. Do not hesitate to let us know if you need any further repairs or questions. We look forward to working with you again soon!

January 28, 2020

We always feel like we are treated fair and honest. Toyota of DSM is our go-to for any vehicle needs. Thank you for your assistance in finding a car for our son! More

by Mindihanson
Recommend Dealer
Yes
Employees Worked With
Steve Henigan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan McClanahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Spencer Stover
Jan 28, 2020 -

Toyota of Des Moines responded

It's great to know that we're your go-to for any of your vehicle needs, Mindi! We enjoyed working with you and we hope to work with you again. Thank you!

January 28, 2020

Everyone was very helpful. Special shout out to the young man who helped me with my blue tooth and other gadgets before I drove away. More

by bethflansburg
Recommend Dealer
Yes
Employees Worked With
Shane Siegle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Hutt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2020 -

Toyota of Des Moines responded

That's great to hear, Beth! Thank you for sharing your experience with us. We appreciate your business and look forward to working with you again soon!

January 25, 2020

Excellent Service visit My wife's RAV has 102K miles and it was time for oil change, new brakes, and transmission oil change. The shuttle service was excellent as it took me More

by John
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Your accounting people were very helpful and kind., Mike Lebeda
Jan 27, 2020 -

Toyota of Des Moines responded

We appreciate you taking the time to let us know a bit about your visit! Thank you for letting us know how wonderful our shuttle service was for you!

January 25, 2020

Oil Change Service people were helpful and courteous. It was somewhat difficult to get the appointment. I either had to come in the next day from when I ca More

by Car Lover
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Makenzie Lisle
Jan 27, 2020 -

Toyota of Des Moines responded

Thank you for letting us know about your scheduling experience. We take all feedback very seriously and look forward to working with you again in the future.

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