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Toyota of Des Moines
Grimes, IA
7,027 Reviews
At Toyota of Des Moines, it is our goal to make your car buying experience the best possible. Integrity. Transparency. Professionalism. Teamwork. These are the values that guide our dealership. We thank our customers for choosing Toyota of Des Moines, making us the #1 Toyota dealer in the six state region. As Iowa's largest Toyota dealer, we have a wide selection of new vehicles in stock and arriving daily. Plus, our loyal customers service their vehicles with us, so when they are ready to trade, we get many Toyota Certified Used Cars for those looking for a quality used vehicle. We offer Toyota service and parts, our full inventory online and outstanding financing options. And, we are proud to be locally owned. Come see us today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:30 PM
Sunday Closed
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Showing 7,027 reviews
December 18, 2020
The men who picked the car up and returned it were very polite. Everyone who called from the service dept. were also very nice. You all did a great job. What a great team of people!!!! polite. Everyone who called from the service dept. were also very nice. You all did a great job. What a great team of people!!!! More
by vanjb3
Employees Worked With
Chris Galvin and Sebastian Pete
December 16, 2020
I feel valued as a customer when I come to Toyota. Even though I dropped my coffee on the showroom floor, they didn't send me away! Everyone there is so professional and interested in giving customers a po though I dropped my coffee on the showroom floor, they didn't send me away! Everyone there is so professional and interested in giving customers a positive experience. More
by kaygolfer
Employees Worked With
Rebecca Hildreth
December 15, 2020
Everyone involved in the service was excellent. The driver that picked my car up as well as the service tech that called me. Great job! driver that picked my car up as well as the service tech that called me. Great job! More
by jfunk
Employees Worked With
I don't know the names of the people
December 12, 2020
Great experience, Justin spent a lot of time with us answering all our questions and explaining all the new features. No pressure very professional and friendly. answering all our questions and explaining all the new features. No pressure very professional and friendly. More
by robert.brown2
Employees Worked With
December 07, 2020
Y'all, this is too much work just to give feedback that I had the service I expected and it was good enough to keep me coming back. Please make this easier next time. I arbitrarily picked Cass Cupp because had the service I expected and it was good enough to keep me coming back. Please make this easier next time. I arbitrarily picked Cass Cupp because he was first on the list. Whoever was working this morning did great. They were all young-ish, tall-ish, white, and wore face masks. Idk. More
by CSucik
Employees Worked With
Cass Cupp
December 07, 2020
I have always been very satisfied with the quality of service, customer service and attention to my questions which has been provided to me. I was very disappointed to note an absence of postings to enc service, customer service and attention to my questions which has been provided to me. I was very disappointed to note an absence of postings to encourage people to wear masks and remain at least 6ft. apart in the waiting area. I was appalled to observe a man wear a face mask into the building and then remove it when he sat down. Face Mask postings would tell your customers that you care both about their safety and our community! Please do your part!! More
by miakioke
Employees Worked With
Joseph James did a great job of guiding me thru my appointment
December 02, 2020
Great service. Efficient scheduling - by phone or online. Streamlined checkin and checkout process. i really like the new video inspection and text progress updates while you are waiting Streamlined checkin and checkout process. i really like the new video inspection and text progress updates while you are waiting More
by cyclone96
Employees Worked With
David Marchant
November 25, 2020
I rarely make an appointment but try to get to your dealership around 7:00 am for an oil change. Without exception your entire team is receptive, attentive, effective communicators, and incredibly fast dealership around 7:00 am for an oil change. Without exception your entire team is receptive, attentive, effective communicators, and incredibly fast. The video review of the work performed is awesome. Kevin Johnson More
by Johnsturkeyridge
Employees Worked With
Cass Cupp
November 25, 2020
Always fast,great service..love that I can drop off evening before...Love my Toyota Corolla SE 2018...Not but good things to say,,Thank you!! evening before...Love my Toyota Corolla SE 2018...Not but good things to say,,Thank you!! More
by cyndiweb
