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Toyota of Des Moines

Grimes, IA

4.7
7,456 Reviews
At Toyota of Des Moines, it is our goal to make your car buying experience the best possible. Integrity. Transparency. Professionalism. Teamwork. These are the values that guide our dealership. We thank our customers for choosing Toyota of Des Moines, making us the #1 Toyota dealer in the six state region. As Iowa's largest Toyota dealer, we have a wide selection of new vehicles in stock and arriving daily. Plus, our loyal customers service their vehicles with us, so when they are ready to trade, we get many Toyota Certified Used Cars for those looking for a quality used vehicle. We offer Toyota service and parts, our full inventory online and outstanding financing options. And, we are proud to be locally owned. Come see us today!
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1650 SE 37th St.

Grimes, IA

50111

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Showing 7,456 reviews

May 30, 2022

Brock found me a new tire on my way home, just before close Memorial Day weekend. Thanks, Brock! More

by mark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brock Grim
May 31, 2022 -

Toyota of Des Moines responded

Thank you for letting us help you out! We're happy that you enjoyed working with Brock and that he was able to get you a new tire so quickly. We hope you had a nice Memorial Day weekend!

May 31, 2022 -

Toyota of Des Moines responded

Mark, thank you for the 5-star rating! We're glad to hear Brock was able to help you out this weekend.

May 28, 2022

I wasn't expecting the problems the we found, but Justin was helpful in answering my questions, getting things I needed out of my car, and arranging a "loaner". He didn't see the better coupon I had, but q More

by thatsjan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Madison
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryon Baker
May 31, 2022 -

Toyota of Des Moines responded

Thank you for choosing Toyota of Des Moines! We're glad that you enjoyed working with Justin and Bryon during your visit. Please let us know how we can assist you again in the future!

May 31, 2022 -

Toyota of Des Moines responded

Thank you for the 4-star rating and your shout-outs for Justin and Byron! We're glad they could assist you with your visit and hope to work with you in the future.

May 27, 2022

The type of service that makes my refer to others ! Great job - glad to be in Iowa More

by Matthew.lanasa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2022 -

Toyota of Des Moines responded

Matthew, thank you for the kind words! We're happy that you had a positive experience with our service team. Let us know how we can help you out again in the future!

May 31, 2022 -

Toyota of Des Moines responded

Matthew, thank you for the 5-star rating! We look forward to working with you in the future.

May 26, 2022

Justin is always accessible and easy to communicate with. He is concise and to the point and provides advice when needed. I value he treats me with respect and confidence. More

by JAndrews
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2022 -

Toyota of Des Moines responded

Thank you for the 5-star rating and your shout-out for Justin! We look forward to working with you in the future.

May 26, 2022

Debby did an incredible job of answering my questions. I was thoroughly pleased with my experience, and I love my new car. More

by Jerry Revalee
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Hutt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Debby Ellsworth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Spencer Stover (5 stars)
May 27, 2022 -

Toyota of Des Moines responded

Jerry, thank you for the 5-star rating! We're glad that Debby could assist you with your new car purchase and look forward to working with you again

May 22, 2022

Smooth visit. Efficient. No problem. Appreciate service. Thank you See you next time Terri n Dale More

by Terrindale1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I dont remember name
May 23, 2022 -

Toyota of Des Moines responded

Terri and Dale, thank you for the 5-star rating! We appreciate you sharing your experience and look forward to working with you in the future.

May 20, 2022

Ian worked well to correct an appointment mix up very well. I was scheduled for a "drop off" but intended to "wait" for service. Ian rescheduled which techs worked on my Highlander to accommodate the m More

by hromatka
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2022 -

hromatka responded

Ian worked well to correct an appointment mix up very well. I was scheduled for a "drop off" but intended to "wait" for service. Ian rescheduled which techs worked on my Highlander to accommodate the mix up.

May 14, 2022

Steve was very prompt with getting me scheduled for a test drive! I walked in with the intent to just look and walked out with the keys to my new car! I told him I wanted to keep my car payment as low as More

by daisyymarie5
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Henigan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2022 -

Toyota of Des Moines responded

Thank you for the very kind words! Steve will be delighted to hear that he was a pleasure to work with. We are lucky to have him on our team. Please come back and see us for any of your future car needs!

May 13, 2022

This was such an amazing experience. Steve was great to work with and walked me every step of the way. I'm very pleased with the whole process More

by joking0848
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Henigan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2022 -

Toyota of Des Moines responded

Thanks for choosing Toyota of Des Moines! We greatly appreciate your business and very kind words. Steve is a great asset to our team and will be very happy to hear your compliments. Enjoy your new vehicle!

May 13, 2022

Fast, courteous service and staff. Always seem to go above and beyond. One of the technicians came to my home after I had been in for service because he couldn't remember if he had r More

by juju900
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2022 -

Toyota of Des Moines responded

Thank you for the kind words, it was our pleasure to serve you! We appreciate you taking the time to let us know how our service department is doing. Please come back and see us for any of your future car needs!

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