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Toyota of Des Moines

Grimes, IA

Overview
Employees
Reviews
Vehicles
4.7
8,027 Reviews
At Toyota of Des Moines, it is our goal to make your car buying experience the best possible. Integrity. Transparency. Professionalism. Teamwork. These are the values that guide our dealership. We thank our customers for choosing Toyota of Des Moines, making us the #1 Toyota dealer in the six state region. As Iowa's largest Toyota dealer, we have a wide selection of new vehicles in stock and arriving daily. Plus, our loyal customers service their vehicles with us, so when they are ready to trade, we get many Toyota Certified Used Cars for those looking for a quality used vehicle. We offer Toyota service and parts, our full inventory online and outstanding financing options. And, we are proud to be locally owned. Come see us today!
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1650 SE 37th St.

Grimes, IA

50111

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Showing 8,027 reviews

October 31, 2023

Very pleasant and friendly. Good courteous and quick service. Very responsive to my questions. Thanks More

by A.QUAYLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie
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Nov 01, 2023 -

Toyota of Des Moines responded

Thank you for your business and your feedback. We look forward to serving you again at Toyota of Des Moines. We hope you have a great day!

October 31, 2023

Everyone was friendly and helpful. The customer service was great. I would recommend this dealership to anyone looking for a new car. More

by MJBORNHOFT
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon McClatchey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 01, 2023 -

Toyota of Des Moines responded

We are glad to hear that our team met your expectations and that you were impressed with our customer service. Enjoy your new Toyota for many years to come!

October 31, 2023

The dealership is well run, some salesmen are a little pushy and less patient than others. Salesmen should be trained to know prices and warranty costs more, I'm not impressed with having to wait until th More

by Nathan Werner
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Todd Fiechter
5.0
This rating includes all reviews, with more weight given to recent reviews.
PJ Caffrey
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 31, 2023 -

Toyota of Des Moines responded

Thank you for your feedback. We appreciate your comments about our dealership and our sales team, so we can learn and do even better! We hope you enjoy your new SUV!

October 31, 2023

The dealership was able to locate a vehicle that was exactly what we were looking for in a relatively short time frame considering the short supply of autos in general. The paperwork and pre delivery p More

by lkmarshall
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Eric Cornelison
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 01, 2023 -

Toyota of Des Moines responded

Thank you so much for your positive review! We are so glad to hear that we were able to locate the exact vehicle you were looking for in a relatively short time frame, despite the current supply challenges. Visit us again for your next vehicle purchase!

October 30, 2023

Excellent to work with when buying a new car. We had a great experience working with their online department. More

by The50230
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Henigan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Hutt
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 31, 2023 -

Toyota of Des Moines responded

Thank you so much for your positive review of our online sales department, and congratulation on your new vehicle! Enjoy your new Toyota for many years to come.

October 30, 2023

Buying process was great. Bob S. was very efficient..The final car delivery however was inefficient. More

by VJALUKAR
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan McClanahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Staley
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Oct 30, 2023 -

Toyota of Des Moines responded

Thank you so much for your feedback! We are glad to hear that you had a great buying experience with Bob, but we are disappointed to hear that your car delivery was inefficient. We are committed to improving our process, and we will use your feedback to make the car delivery experience better for all of our customers. Thank you for choosing Toyota of Des Moines!

October 30, 2023

Ian was easy to work with and very helpful. Very smooth process. Working with Rob in financing was also easy More

by lynda.hommer
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Rob Hutt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ian Rojas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 31, 2023 -

Toyota of Des Moines responded

We are grateful for your feedback, and we are proud to have Ian and Rob as part of our team. Thank you for your review and thank you for choosing Toyota of Des Moines. Have a great day!

October 29, 2023

Excellent service it took only 2 hrs for me to drive away with my new vehicle More

by cehiran
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Henigan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 30, 2023 -

Toyota of Des Moines responded

We hope that you enjoy your new vehicle for many years to come. If you have any questions or concerns, please do not hesitate to contact us. We are always happy to help!

October 29, 2023

Thanks Des Moines Iowa Toyota Dealer for serving customers around the USA. It was a great experience with sale consultant Debby Ellsworth More

by Đát Đa
Recommend Dealer
Yes
Employees Worked With
Debby Ellsworth
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 30, 2023 -

Toyota of Des Moines responded

We are grateful for your feedback, and we are proud to serve customers from all over. Enjoy your new Toyota!

October 29, 2023

Everything went very smoothly from start with getting on the list and time spent on list was very brief. Financing went smoothly and picking up vehicle was quick on a cold day! More

by FINALTOUCHESSUPPLY
Recommend Dealer
Yes
Employees Worked With
Kevin Scheidler, Kevin Scheidler
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Oct 30, 2023 -

Toyota of Des Moines responded

We are also pleased to hear that your financing experience went smoothly and that you were able to pick up your vehicle quickly. We know that time is valuable, and we want to make sure that our customers can get their new vehicles as quickly as possible. We hope you enjoy your new Toyota for many years!

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