Toyota of Des Moines

I had a great experience at Toyota of Des Moines. My salesman was very helpful and not pushy like a lot that I've dealt with. So far I've been very happy with the service department, though I've only be salesman was very helpful and not pushy like a lot that I've dealt with. So far I've been very happy with the service department, though I've only been once. I will definitly consider buying more vehicles from Toyota! More

We had a great experience with the used car department. They didn't initially have the car we were looking for, but found the car car we wanted from another dealer and then cut the cost way down for us to They didn't initially have the car we were looking for, but found the car car we wanted from another dealer and then cut the cost way down for us to afford it. Rather then making us pay more out of pocket like the other dealership. I really appreciated Roger's approach by not pushing a car on us that he knew we would not like. He was patient and listened to what we wanted, rather then just trying to make a sale. You really are a great dealership and thank you for working so well with us. More

This dealership and all of its employes were great to deal with, I was able to call in in the am and by 4:15 or so able to leave with my wifes new car. body proctor treatment and all done. ready to go, n deal with, I was able to call in in the am and by 4:15 or so able to leave with my wifes new car. body proctor treatment and all done. ready to go, no waiting. my wife brought the title to our trade in and they got to working on our new car getting it ready for us to be able to do the paper work and leave for a great dinner after a supper wonder time at the best car store in town. Thanks feel free to call me 515-556-0181 George broxson More

Everyone I worked with at Toyota of Des Moines was terrific. I was treated with exceptional attention. The staff recognized that purchasing a new vehicle isn't something most people do frequently, a terrific. I was treated with exceptional attention. The staff recognized that purchasing a new vehicle isn't something most people do frequently, and went absolutely out of their way to make sure it was a positive experience. I appreciate that before I even arrived Travis made sure I had all my questions answered. I shopped online, and had a number of questions we exchanged via email. Travis was patient, clear, professional, and made me feel like serving me was his number one experience. Matt also made sure everything was in place before I arrived. He worked with me to set up a time, and was flexible to my schedule. He took the time to walk through all the details, even though I know he was very busy..and I'm sure already had a long day. Terrific service. The car was waiting inside, where we received an excellent briefing on the features of the car. Excellent job here as well. Very professional staff! More

Jim's costumer service was above and beyond my expectations. He took the time to answer all our questions. My overall experience was excellent. I felt comfortable throughout the process, even thou expectations. He took the time to answer all our questions. My overall experience was excellent. I felt comfortable throughout the process, even though I was initially very nervous at the prospect of buying a new vehicle. More

I set the bar high for a new vehicile with what I wanted and have been working with Steve to hit all the marks and Steve worked really well with me and answered all my questions. He always came through.. I and have been working with Steve to hit all the marks and Steve worked really well with me and answered all my questions. He always came through.. I realize nothing is for free and I knew what I wanted and the invoice pricing and felt what I was getting was a fair price overall. I have received exactly what I wanted. This new vehicle is used with only 2300 miles but very close to new. I only wished the new car free oil changes special that was offered came with this purchase but I understand that I purchased a used certified vehicle. Steve is the best in his field and I will be back for years to comes and will recommend Toyota of DesMoines to others. More

This deal was based on a trade in of a vehicle that i'd purchased through toyota of des moines.... I was very unhappy with the vehicle and it had begun to have numerous mechanical issues but had fallen jus purchased through toyota of des moines.... I was very unhappy with the vehicle and it had begun to have numerous mechanical issues but had fallen just outside the warranty... Roger and joe worked with me relentlessly and I was in a newer vehicle in two days.... They made it possible for me to get the best possible trade in value and made me feel that they were genuinely interested in my happiness and not just working towards a commission... Individuals like this are what makes a business succeed.. More

Scott was great to work with! Spent the time with us that was needed to help us make our buying decision - even accepting our trip to another dealership to test drive their vehicle. Based upon our experience was needed to help us make our buying decision - even accepting our trip to another dealership to test drive their vehicle. Based upon our experience we will certainly consider Toyota and Toyota of Des Moines when the time comes for our next vehicle purchase. More

I was satisfied, but it took more than 3.5hrs at the dealership to get the "best" price. This was a little unexpected, as we had been communicating via email prior to this. The new car sales manager/f dealership to get the "best" price. This was a little unexpected, as we had been communicating via email prior to this. The new car sales manager/finance manager quickly jumped to the conclusion that the research I had completed prior to coming to the dealership was being used to question his integrity. Not sure if this was a negotiation tactic, but I was under impressed with his emotionally driven response. I did appreciate their thorough knowledge of the car and its features. It solidfied the reasons why we were interested in the car in the first place. After the agreed price was established, the customer service was excellent. More

What i enjoyed most ablout the experience was we had a price point in mind and we were not shown cars out of that range. Brandon was exceptional as our sales person, patient and eager to meet our needs. price point in mind and we were not shown cars out of that range. Brandon was exceptional as our sales person, patient and eager to meet our needs. We had appointments and Brandon was there on time with our cars waiting for test drives. The finance manager in the used cars explained very well the fine points of financing to my daughter and her first car purchase. The showroom was clean and the car lot very organized. When we picked up the car it was a very nice touch having Joe show my wife all the instuments and how to use all the buttons on our 09 Corolla. Very good experience. More