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Toyota of Des Moines

Grimes, IA

4.7
6,801 Reviews
At Toyota of Des Moines, it is our goal to make your car buying experience the best possible. Integrity. Transparency. Professionalism. Teamwork. These are the values that guide our dealership. We thank our customers for choosing Toyota of Des Moines, making us the #1 Toyota dealer in the six state region. As Iowa's largest Toyota dealer, we have a wide selection of new vehicles in stock and arriving daily. Plus, our loyal customers service their vehicles with us, so when they are ready to trade, we get many Toyota Certified Used Cars for those looking for a quality used vehicle. We offer Toyota service and parts, our full inventory online and outstanding financing options. And, we are proud to be locally owned. Come see us today!
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1650 SE 37th St.

Grimes, IA

50111

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Showing 6,802 reviews

April 29, 2025

Eric was very customer friendly while helping me explore my options on a Prius vs a Camry. Kept me informed when a car was being built in the factory that was close to the one I was wanting to order. More

by mastdlsa
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Eric Cornelison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Fiechter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Gatchel
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 29, 2025

Shop techs were helpful and attentive. Office staff could have been more patient with questions I had setting up appointment. More

by Tom Beaumont
Recommend Dealer
Yes
April 28, 2025

The price was $50 more than the online quote. Getting too expensive for just routine maintenance. Looked around the empty lot and was given a joke of an offer for a trade. I ended up purchasing a More

by sarowland2015
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Wagner
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Jimenez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim in sales
April 28, 2025

Promptly getting me in, comfortable waiting rooms, and getting me on the way when service was done. More

by poliverfrazier
Recommend Dealer
Yes
Employees Worked With
Gabe Naylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gabe Naylor
April 27, 2025

Justin Madison was my Service Advisor and is a real asset to Toyota of Des Moines. He is highly knowledgeable, very responsive, highly available, customer oriented, articulates the problem and solutions to t More

by bobthompson777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Madison
April 27, 2025

Blake was very pleasant knowledgeable went above and beyond to take of me and and my cars needs More

by cathy.wood67
Recommend Dealer
Yes
Employees Worked With
Blake
April 27, 2025

Setting up a service schedule is easy even if I have to switch to chat mode especially when multiple service items need to be addressed More

by GOLDILOCKS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Madison
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kimmel,
April 27, 2025

Prompt and friendly They were prompt , friendly. Someone came to help us They were prompt , friendly. Someone came to help us immediately. More

by sugandha.amatya
Recommend Dealer
Yes
Employees Worked With
Gabe Naylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gabe Naylor
April 27, 2025

My sales team made good use of my time and made the car buying experience exceptional. Thank you Zach and the rest of the team involved with meeting my needs both professionally and financially. More

by HEATHER.WATSON
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan McClanahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ian Rojas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Vos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zach
April 27, 2025

Helped my daughter through the appointment to find parts It was not intimidating and it was informative and transparent More

by JBFROGGER
Recommend Dealer
Yes
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