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Toyota of Des Moines - Service Center

Grimes, IA

4.6
3,694 Reviews

3,694 Reviews of Toyota of Des Moines - Service Center

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July 25, 2025

5 Fast friendly and they video send My explain clear And gime free capuchino coffe More

by VANIAIAN
Recommend Dealer
Yes
Employees Worked With
Gabe Naylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gabe Naylor
July 24, 2025

On time and fast service. No issues. Love that I get free oil changes for 2 years with my new Toyota purchase More

by ELIZONDO256
Recommend Dealer
Yes
Employees Worked With
Jose Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 24, 2025

I’ve been with this dealership and will continue. All employees and workmanship is awessome More

by PHANDY20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabe Naylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The lady who sets up my appointments is fantastic
July 24, 2025

Lounge is clean, chairs very comfortable. Problem was taken care of in less than 2 hours quoted. More

by Wiggles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 24, 2025

I have experienced many problems when car serviced in the past. Bolts not tighten on wheels. Putting a new battery in my car when it was suppose to be put in another person’s car and in the process bending More

by jochristofferson0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 24, 2025

Justin was very helpful getting my services appointment set up and finding me when the project was done! More

by JRAMM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
A different Justin
July 24, 2025

Everything went very well and I was very pleased with the service. I plan to return as I am new to the area. I appreciate their attention to good service for the customer. More

by MICHAELKAUFMAN2649
Recommend Dealer
Yes
Employees Worked With
Gabe Naylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gabe Naylor
July 24, 2025

Courteous and prompt. Efficient. All good. Nice atmosphere. Comfortable. I think that is enough. Thanks More

by Lynnbork77
Recommend Dealer
Yes
Employees Worked With
Gabe Naylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gabe Naylor
July 24, 2025

People are very friendly and helpful. I was really surprised at how quickly the service was completed. More

by A519
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 23, 2025

When they rotated the tires, they didn't reset the tire pressure monitoring system, and when they changed the oil, they left it about a half a quart low. More

by kevin555
Recommend Dealer
Yes
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