Toyota of Des Moines - Service Center

When they rotated the tires, they didn't reset the tire pressure monitoring system, and when they changed the oil, they left it about a half a quart low. pressure monitoring system, and when they changed the oil, they left it about a half a quart low. More

I thought that the service was very professional. Shuttle Service was timely and much appreciated. Shuttle Service was timely and much appreciated. More

Called Monday after dropping it off on Friday morning. I was told they will call when it's ready..when I was wanting update or some info, and to talk about info I had. Then when I talked with the advisor I was told they will call when it's ready..when I was wanting update or some info, and to talk about info I had. Then when I talked with the advisor almost felt like I was bothering him. More

Clean, efficient, friendly, nice waiting area, videos of inspection helpful, no high pressure sales push inspection helpful, no high pressure sales push More

The folks at Toyota of Des Moines did a great job on the brake repair of my 20 year old Scion XB. I appreciate their work. brake repair of my 20 year old Scion XB. I appreciate their work. More

Great service. Friendly and competent staff. I was happy to have the shuttle available to run an errand. Friendly and competent staff. I was happy to have the shuttle available to run an errand. More

Online appointment setup is seamless. After that, in and out for an oil change and tire rotation in 30 minutes. After that, in and out for an oil change and tire rotation in 30 minutes. More

The service was well communicated and it was easy enough to approve the service via my phone. to approve the service via my phone. More

Fast, fast fast and polite. My car was service so quickly, I was done three minutes BEFORE my appointment was due to start! I'm grateful and impressed. My car was service so quickly, I was done three minutes BEFORE my appointment was due to start! I'm grateful and impressed. More

Blake was very good in getting me in when I was going to be late for my appointment. We had to order parts, so the truck stayed overnight. But that was just fine. Truck was done the next day by noon or be late for my appointment. We had to order parts, so the truck stayed overnight. But that was just fine. Truck was done the next day by noon or so. The lady making my appointment was not the best. It took me 4 times explaining what was going on before she got it understood. Tha day of my appointment my truck would not go more than 30 mph, so I had to get a tow. When I called around 7:50, the lady who answered the phone said I had a 15 minute grace period or I would lose my appointment. The tow would not make it there by 8:15. She then said I would have to reschedule for a week later. This was disappointing. Fortunately, Blake called me back an hour or so later and said they would be able to squeeze me in and they did!! Other than that, everything was good! Thanks!! More