Toyota of Des Moines - Service Center

We had a factory recall on our RAV 4. We were able to make an appointment within a short amount of time. The repair was done quickly while we waited. The service time was less than estima We were able to make an appointment within a short amount of time. The repair was done quickly while we waited. The service time was less than estimated. Tim Beckman, sales, offered to show us the new 4 Runner while we waited. He was friendly and professional. We will save his contact information and contact him when we are ready to purchase. We were very happy with our service and experience. Thank you. More

Mike in parts was really helpful to get the part ordered and over to Ian who helped get me in ahead of my appointment. and over to Ian who helped get me in ahead of my appointment. More

Simple maintenance. Blake was receptive to my concerns and thoroughly explained my options. Wasn't pushy and didn't try to up sell anything Blake was receptive to my concerns and thoroughly explained my options. Wasn't pushy and didn't try to up sell anything More

Great service but advisor didn't accept when I said I forgot the coupon at home :-( forgot the coupon at home :-( More

They were ready for me upon arrival. Needed to keep car overnight for incoming part. I was promised it would be done by my noon Dr appointment, but it wasn't, so I took an Uber, but was Needed to keep car overnight for incoming part. I was promised it would be done by my noon Dr appointment, but it wasn't, so I took an Uber, but was done by end of appointment so I Ubered back to dealership to pick up car. Now runs well. I am happy with the service. More

We have 4 Toyotas. We love the brand and we love Toyota of Des Moines. In and out quickly. Very thoughtful and thorough staff. We love the brand and we love Toyota of Des Moines. In and out quickly. Very thoughtful and thorough staff. More

I had a very good experience, as usual! Ms. Wagner was very helpful and I enjoyed working with her. Ms. Wagner was very helpful and I enjoyed working with her. More

Had good experience, everyone was helpfull. From start to finish of service of my vechile. Thanks much From start to finish of service of my vechile. Thanks much More

Everyone in the whole place was a zero Told me they'd fix it but didn't it but didn't More

Lots of red shirts in service bay, very few advisors. Strange experience for me yesterday, something felt off like you had some staffing issues. Strange experience for me yesterday, something felt off like you had some staffing issues. More