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Toyota of Des Moines - Service Center

Grimes, IA

4.6
3,685 Reviews

3,685 Reviews of Toyota of Des Moines - Service Center

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July 23, 2025

When they rotated the tires, they didn't reset the tire pressure monitoring system, and when they changed the oil, they left it about a half a quart low. More

by kevin555
Recommend Dealer
Yes
July 23, 2025

I thought that the service was very professional. Shuttle Service was timely and much appreciated. More

by hpenick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry Muhlstein
July 23, 2025

Called Monday after dropping it off on Friday morning. I was told they will call when it's ready..when I was wanting update or some info, and to talk about info I had. Then when I talked with the advisor More

by rlp1701
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ian Davis
2.0
This rating includes all reviews, with more weight given to recent reviews.
July 23, 2025

Clean, efficient, friendly, nice waiting area, videos of inspection helpful, no high pressure sales push More

by elin1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Davis
4.0
This rating includes all reviews, with more weight given to recent reviews.
July 23, 2025

The folks at Toyota of Des Moines did a great job on the brake repair of my 20 year old Scion XB. I appreciate their work. More

by kurt.edward.johnson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Galvin, service advisor
July 22, 2025

Great service. Friendly and competent staff. I was happy to have the shuttle available to run an errand. More

by WGRAHAM619
Recommend Dealer
Yes
Employees Worked With
Daniel and Kevin
July 22, 2025

Online appointment setup is seamless. After that, in and out for an oil change and tire rotation in 30 minutes. More

by Golfer
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 22, 2025

The service was well communicated and it was easy enough to approve the service via my phone. More

by Holly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brock Grim
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 22, 2025

Fast, fast fast and polite. My car was service so quickly, I was done three minutes BEFORE my appointment was due to start! I'm grateful and impressed. More

by Scott VanDenBerg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 21, 2025

Blake was very good in getting me in when I was going to be late for my appointment. We had to order parts, so the truck stayed overnight. But that was just fine. Truck was done the next day by noon or More

by PAUL.JUDD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blake
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