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Toyota of Des Moines - Service Center

Grimes, IA

4.6
3,367 Reviews

3,367 Reviews of Toyota of Des Moines - Service Center

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April 19, 2025

The service is excellent and fast. The staff is friendly and very knowledgeable on specific issues. More

by JANETHCOLINA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Galvin
April 19, 2025

Proactive from the first. They worked to get us in on a busy evening and our in less then. 2 hours. More

by purlycat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Davis
4.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Madison
4.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabe Naylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 18, 2025

Simple in and simple out Clean professional facility treating customers well I don't like surveys More

by ja97.wald
Recommend Dealer
Yes
April 18, 2025

Toyota Of des moines did a great job on our mini van very courteous and pleasant More

by rex.r.kelly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 17, 2025

Took me right in, clean facility, good communication, Good Service. Why does it have to be 15 words….not pleased about this More

by Mike Bloomburg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 17, 2025

Deals hip was very clean and plenty of room for customers to wait . Customer service was very friendly and worked hard to keep you updated about your vehicle. I like the video to explain what work was done More

by sandyconn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 17, 2025

Absolutely amazing, they have been very helpful and tentative on making sure to provide excellent service! More

by Stchrismichael
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Henigan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Hutt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Bergeson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Millhollin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Ahrens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon McClatchey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Johnston
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 17, 2025

Great that’s why I bring them my car for service. I really like the video showing that they are checking different points on the car instead of telling me they did they show you. From the call to s More

by Dcarter0504@yaho.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabe Naylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 17, 2025

Everything about my experience at Toyota that day was awesome. Everyone that I had contact with was very knowledgeable and friendly. More

by JMC2856
Recommend Dealer
Yes
Employees Worked With
Gabe Naylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gabe Naylor
April 16, 2025

Was given an estimate of work being done and 'shop supplies' charge wasn't included. I would recommend adding this into estimates. More

by Flahived95
Recommend Dealer
No
Employees Worked With
Blake
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