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Toyota of Des Moines - Service Center

Grimes, IA

4.6
3,938 Reviews

3,938 Reviews of Toyota of Des Moines - Service Center

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July 16, 2025

Toyota service is very efficient and accommodating. I appreciate Toyota Care. This service department helps keep my Toyota Camry running great More

by TJHENSLE60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Hutt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shane Segal- he helps me get into some great leased cars.
July 15, 2025

Repair time was quick. Glad we could get in when we did. Thanks for great service. More

by WAGNER51698
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 15, 2025

Excellent service experience. The service advisor was helpful and the tech that madd the video of the inspection was excellent egg by! More

by riverdog0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane Siegle
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 14, 2025

Friendly and efficient The service was amazing and everyone was so helpful and very polite. More

by DJPAYNE0120
Recommend Dealer
Yes
Employees Worked With
Gabe Naylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gabe Naylor
July 14, 2025

Quick and efficient. Friendly service and fast check in. Nice waiting area. I like that videos of what is being done. More

by RIsius5682
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabe Naylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 13, 2025

Terrible service. Spent an hour for key fob program they didn't program it right. More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dont know name
July 13, 2025

Appreciate the help in repairing broken trim on bumper. Plastic piece is a design flaw. They found the broken piece inside the bumper and your repair center removed bumper and snapped it back in place. It More

by DRPOP
Recommend Dealer
Yes
Employees Worked With
Brock Grim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brock Grim
July 13, 2025

I was abel to get next day service which is fast and then was at my appointment and had a very short wait of less than an hour and I was on the road again. More

by SHNURMANFARM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sorry can’t remember the name but everyone was pleasant
July 12, 2025

Always changing to provide easiest solution. Better technology, easier shuttle scheduling, etc. The care shows. More

by niamgrif
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabe Naylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 12, 2025

Tech was great to help me when Corporate wiped the data from my car. Would like to have been notified of that in advance. More

by kristjen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Didn’t know their names
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