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Toyota of Des Moines - Service Center

Grimes, IA

4.6
3,419 Reviews

3,419 Reviews of Toyota of Des Moines - Service Center

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November 09, 2024

Not able to fix issues, way too expensive for routine maintenance. Difficult to schedule service in a timely manner More

by OGDENMD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Madison
2.0
This rating includes all reviews, with more weight given to recent reviews.
November 09, 2024

Good service. A little delay in getting appointment. No complaints. Like toyota dependability. Blah blah More

by Donald duck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blake
November 08, 2024

Clear process. Good communication. Decent value for cost. Clean facilities. Comfortable waiting area. Loved the cookies. More

by OMAR.PADILLA25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabe Naylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 08, 2024

I have always had excellent sale and service at Des Moines Toyota for many years. More

by Seadragon555
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Henigan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 08, 2024

Work was done timely. Liked seeing video showing what was reviewed on the car. The service people told me I didn't need to get new wipers yet. More

by NPINK8504
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 07, 2024

Arrived at 7 for work to be done on my new RAV4, it was completed that morning, and I picked it up after work. Excellent and quick service. More

by WALCKDAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 07, 2024

Toyota Service Center was very efficient and professional along with explaining everything in detail. I would recommend anyone owning a Toyota to take your vehicle there. More

by Bobfontana77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 07, 2024

Consistently pleasant and helpful staff members. They take to listen, and they keep the car clean. Comfortable waiting area. More

by COMOSES1008
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie ?
November 07, 2024

Friendly. Fast. Knowledgeable. Answered all questions and gave out hust enough information for me to get to know my new car More

by ROUNDS7873
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Ryan McClanahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Fiechter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Gatchel
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 07, 2024

Brought 2019 Camry to dealership for an oil change 1 week ago. Days later, the car was acting up. Brought back to the dealership, charged $222 to be told it has complete transmission repair. We are the on More

by ksmhooper
Recommend Dealer
No
Employees Worked With
Ian Davis
1.0
This rating includes all reviews, with more weight given to recent reviews.
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