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Toyota of Downtown L.A.

Los Angeles, CA

4.7
1,852 Reviews
At Toyota of Downtown LA, our large inventory and wide selection of models, along with competitive pricing, allow us to make you a great deal on the New Toyota or Certified Pre-owned Toyota of your choice. Located in the heart of Downtown Los Angeles, we also serve Santa Monica, Hollywood and surrounding areas. Se habla español.
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1901 S Figueroa St

Los Angeles, CA

90007

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Showing 1,852 reviews

August 09, 2021

Thank you Mr. Anaya for all your help you did an amazing job and was very helpful. Great costumer service More

by Maria Velazquez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Anaya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2021 -

Toyota of Downtown L.A. responded

Hi Maria and thanks for the great feedback! We're very happy that Mr. Anaya was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Best, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - 703-431-8389

August 04, 2021

They didn’t put back a piece of my car and they didn’t help me with a service that I payed it for I don’t feel comfortable with the guy who help me More

by ABBYRCHICAS
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I didn’t remember the name
Aug 11, 2021 -

Toyota of Downtown L.A. responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - 703-431-8389

August 03, 2021

Martha was very helpful and attentive. She was informed. Was very punctual and she was very polite. She helped to get a good deal with. More

by RAFAEL.RAMOS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aman Abraham
Aug 05, 2021 -

Toyota of Downtown L.A. responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. David Shin - General Sales Manager - dshin@dtlamotors.com

August 03, 2021

My salesman Ji was very attentive and followed through on all the schedules we had for this purchase. He made delivery of the vehicle very easy. More

by ishidadrywall
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ji Sum
Aug 05, 2021 -

Toyota of Downtown L.A. responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Aman Abraham- General Manager

August 01, 2021

I took my Toyota RAV4 2019 in for service maintenance, and also a recall. Maria Arroyo was my service advisor, she was very nice personable, and listen to what my concerns were. Ricardo the manger I belie More

by marinesupreme18@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria Arroyo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2021 -

Toyota of Downtown L.A. responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Best, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - 703-431-8389

July 29, 2021

Love the service given by Norma Juarez and Martha Guzman, very friendly and giving out clear information, also the person we dealt with, doing the paper work was good. More

by LENINLAU77
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Norma Juarez and Martha Guzman
Aug 02, 2021 -

Toyota of Downtown L.A. responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Best, David Shin - General Sales Manager - dshin@dtlamotors.com

July 24, 2021

Me encanto la atención de Jonathan Ruiz me explico cada detalle de mi nueva camioneta y me ayudo con mi cuota FELIZ 🙃!!!! Totalmente recomendado !!!! More

by PATRICIAMARTEL78
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Esperanza Romero
3.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Arroyo
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason y Jonathan Ruiz , Aman Abraham, Kenny Gutell
Jul 27, 2021 -

Toyota of Downtown L.A. responded

Muchas gracias por tomar el tiempo de su día para compartir su experiencia con todos. Creemos en un servicio al cliente atento y profesional y nos da un placer que nuestro equipo le haya causado una gran impresión. David Shin - General Sales Manager - dshin@dtlamotors.com

July 24, 2021

The agent was very professional, friendly, & knowledgeable as to the product & financial services available. The automobile was in excellent condition inside &out. The automobile was delivered o More

by marybuenohg
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ji Suh
Jul 27, 2021 -

Toyota of Downtown L.A. responded

Mary, thank you for the feedback! We are happy to hear about your positive experience at Toyota of Downtown L.A., and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Best, David Shin - General Sales Manager - dshin@dtlamotors.com

July 18, 2021

Helpful person very communicate helpfulness very respectful person good .service good place, on time great job was performed on my car good price on my repairs More

by vchuy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Toni Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2021 -

Toyota of Downtown L.A. responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Best, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - 703-431-8389

July 17, 2021

Good Sales Person {Ben}, Professional and Smart. Also did everything right to make a good deal and no B.S, like my experience with some other Toyota Dealerships. The Finance guy Alex Shin was a real pleasu More

by GLORETTO
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Esperanza Romero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Herrera Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2021 -

Toyota of Downtown L.A. responded

Hello and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Ben was there to provide you with such exceptional service! Thank you again and congratulations on your new car. Best, David Shin - General Sales Manager - dshin@dtlamotors.com

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