Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Toyota of Downtown L.A.
Los Angeles, CA
1,837 Reviews
At Toyota of Downtown LA, our large inventory and wide selection of models, along with competitive pricing, allow us to make you a great deal on the New Toyota or Certified Pre-owned Toyota of your choice. Located in the heart of Downtown Los Angeles, we also serve Santa Monica, Hollywood and surrounding areas. Se habla español.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 9:00 AM - 9:00 PM
Service
Monday 6:00 AM - 6:00 PM
Tuesday 6:00 AM - 6:00 PM
Wednesday 6:00 AM - 6:00 PM
Thursday 6:00 AM - 6:00 PM
Friday 6:00 AM - 6:00 PM
Saturday 6:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,837 reviews
July 01, 2021
I brought my truck in for service and I'm very pleased with the service I received they did a good job. I'm satisfied. with the service I received they did a good job. I'm satisfied. More
by EEdgar E Fajardo
Employees Worked With
June 25, 2021
Very helpful and friendly staff. Providing me the information I needed to come up with a wise decision in buying the car. I loved the new car that I purchased. information I needed to come up with a wise decision in buying the car. I loved the new car that I purchased. More
by ROGELIOJRCABALLERO
Verified CustomerEmployees Worked With
Carla
June 23, 2021
Excellent customer service! The staff was very friendly and did their best to negotiate the price with me. The saleswoman was excellent. The final process of signing all the papers was also Easy and the f and did their best to negotiate the price with me. The saleswoman was excellent. The final process of signing all the papers was also Easy and the finance person was so helpful and friendly More
by ROBINLYN
Employees Worked With
Don’t remember their names
June 01, 2021
Staff was awesome financing was smooth will definitely buy another car there ! It was a long drive to get there from orange to downtown La but very satisfying drive home. buy another car there ! It was a long drive to get there from orange to downtown La but very satisfying drive home. More
by BIGTOM
Employees Worked With
Other Employees :
Alex finance, Aman Abraham, Michael Briseno
June 01, 2021
I bought the warranty and never received any paperwork or email proving I have the warranty or showing what it covers. I have called and asked them for it 5 times and they keep saying they will send it to me email proving I have the warranty or showing what it covers. I have called and asked them for it 5 times and they keep saying they will send it to me, but never did. More
by TIMKOLDEN
May 22, 2021
Ji went above and beyond to make my experience the best - it was quick and easy! I would definitely recommend Ji Suh and the Toyota of Downtown L.A. dealership. it was quick and easy! I would definitely recommend Ji Suh and the Toyota of Downtown L.A. dealership. More
by IA4C
Employees Worked With
Ji Suh
May 21, 2021
Didn't give me full details and tried to rip me off, also didn't even apply the 1250 cash back offer even after I told them to many times didn't even apply the 1250 cash back offer even after I told them to many times More
by MARIOSIFUENTES2000
Employees Worked With
Other Employees :
Francisco Alvarado, Lenin Calero, Jimmy Choi, Michael Briseno, John Castro
May 14, 2021
It was a quick and easy process with no hassle. Everyone was helpful and kind and I got the car in 2 hours. I was pre-approved for a loan with a different credit union, but I got a better rate with the deal was helpful and kind and I got the car in 2 hours. I was pre-approved for a loan with a different credit union, but I got a better rate with the dealership, so I went with it. More
by MICHELLE.ARAKI
Employees Worked With
Peter Kim
