Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Toyota of Downtown L.A.
Los Angeles, CA
1,839 Reviews
At Toyota of Downtown LA, our large inventory and wide selection of models, along with competitive pricing, allow us to make you a great deal on the New Toyota or Certified Pre-owned Toyota of your choice. Located in the heart of Downtown Los Angeles, we also serve Santa Monica, Hollywood and surrounding areas. Se habla español.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 9:00 AM - 9:00 PM
Service
Monday 6:00 AM - 6:00 PM
Tuesday 6:00 AM - 6:00 PM
Wednesday 6:00 AM - 6:00 PM
Thursday 6:00 AM - 6:00 PM
Friday 6:00 AM - 6:00 PM
Saturday 6:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,839 reviews
August 03, 2023
Fast transaction and great customer service. I was updated at every step. No issues. Thank you. I was updated at every step. No issues. Thank you. More
by Franklyn791
Employees Worked With
August 02, 2023
My light still shows that the tire is bad and the noise in the tire is worse! They told me they fixed it but it’s still the same. I thought Toyota would have the great service it would provide for my van. in the tire is worse! They told me they fixed it but it’s still the same. I thought Toyota would have the great service it would provide for my van. More
by Juan Pérez De Paz
Employees Worked With
August 02, 2023
Dealership is nice they have free hot beverages and popcorn, vending machine and pay as you go food items. I least my vehicle here so I’m familiar with this dealership. popcorn, vending machine and pay as you go food items. I least my vehicle here so I’m familiar with this dealership. More
by DON4RUNNER
Employees Worked With
August 02, 2023
Maria was great at explaining everything to me. She answered all of my questions and addressed all of my concerns to the best of her ability. She answered all of my questions and addressed all of my concerns to the best of her ability. More
by rudyguti83
Employees Worked With
August 02, 2023
Good people, always there to help you, but there is room to improve, I will be coming back. to improve, I will be coming back. More
by toy4r2014
July 30, 2023
Abraham was a great technician and finished all the work professionally and timely. The rest of the staff was also great offering friendly and efficient service. professionally and timely. The rest of the staff was also great offering friendly and efficient service. More
by gard88
July 29, 2023
Quick, attentive and very helpful teams. Even a video of what the car needs. I'm very impressed of the service Even a video of what the car needs. I'm very impressed of the service More
by Drauda
July 29, 2023
Abraham was a great Customer service representative and very patient with me, that's the least I can say. Toyota standards have lowered and they are making mass produced vehicles that have no comparison to very patient with me, that's the least I can say. Toyota standards have lowered and they are making mass produced vehicles that have no comparison to the Toyota from 30 years ago. I'm disappointed with the Camry I purchased last October from a different Toyota dealership, I won't even go back to the other Toyota dealership, I feel like they undervalued my business with them and this is why I started coming to Toyota of downtown LA, they are genuine and I appreciate their service standards. More
by reddmaymes
July 29, 2023
They were Very friendly and approachable staff. The customer service was incredible. Indeed! I am a happy client going hime with my New Car. They explained everything that I need to know. The customer service was incredible. Indeed! I am a happy client going hime with my New Car. They explained everything that I need to know. More
by Ann
Verified CustomerEmployees Worked With
Juan Carmona and Esther Zhang
July 29, 2023
Alex provided amazing customer service keeping me informed about the service the car was receiving and needing in the near future. informed about the service the car was receiving and needing in the near future. More
by elmervasquez87
Employees Worked With
