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Toyota of Downtown L.A.
Los Angeles, CA
1,953 Reviews
At Toyota of Downtown LA, our large inventory and wide selection of models, along with competitive pricing, allow us to make you a great deal on the New Toyota or Certified Pre-owned Toyota of your choice. Located in the heart of Downtown Los Angeles, we also serve Santa Monica, Hollywood and surrounding areas. Se habla español.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 9:00 AM - 9:00 PM
Service
Monday 6:00 AM - 6:00 PM
Tuesday 6:00 AM - 6:00 PM
Wednesday 6:00 AM - 6:00 PM
Thursday 6:00 AM - 6:00 PM
Friday 6:00 AM - 6:00 PM
Saturday 6:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,953 reviews
October 14, 2023
Although very busy, Gary and the service staff were professional and thorough. They sent me a video of the work on my car as it was being performed and were prompt in letting me know my car was ready f professional and thorough. They sent me a video of the work on my car as it was being performed and were prompt in letting me know my car was ready for pick up. Very pleasant experience. More
by Doris
Employees Worked With
October 14, 2023
Toni was very helpful with my car. He explained to me what the problem was with my car. He was attentive when I contacted him to ask about my car. Thank you Toni! He explained to me what the problem was with my car. He was attentive when I contacted him to ask about my car. Thank you Toni! More
by Wendy Rosales
Employees Worked With
October 13, 2023
Good service , treated very nicely. Advice on everything that was done to my car and for future services. Advice on everything that was done to my car and for future services. More
by Raquel
Verified CustomerOctober 13, 2023
This was the best experience I’ve ever had at Downtown Toyota. All the service needs were communicated, and Jimmie was super helpful with everything. Thank you everyone at Toyota! Toyota. All the service needs were communicated, and Jimmie was super helpful with everything. Thank you everyone at Toyota! More
by daisyliliang
Employees Worked With
October 11, 2023
My experience at this dealership on 10/7/23 was good and the outcome was very good. They have knowledgeable service advisors that help you with your car issues and make sure your questions are answered. I’m the outcome was very good. They have knowledgeable service advisors that help you with your car issues and make sure your questions are answered. I’m very understanding customer and they have helped me resolve my car issues and concerns. Thank you to the service advisor(Jimmie Saucedo), technician that work on my and the parts department for servicing my car. More
by egalvarez
October 10, 2023
Very helpful caring and willing to go the extra mile. genuine and concerned about resolving my concerns. very good communication . a very good experience to take my car to toyota of downtown genuine and concerned about resolving my concerns. very good communication . a very good experience to take my car to toyota of downtown More
by kicroks86
Employees Worked With
Jonathan Lopez Camacho
October 09, 2023
Toyota of DTLA is on it, great pricing and customer service, always keeping me in the loop. Jon was friendly and helpful service, always keeping me in the loop. Jon was friendly and helpful More
by rsilva
Employees Worked With
Other Employees :
Jonathan Lopez Camacho
October 08, 2023
Excellent customer service very fast and not a long way and they keep you up-to-date about the whole process of your car getting repaired and they keep you up-to-date about the whole process of your car getting repaired More
by jones.aaron621
Employees Worked With
October 08, 2023
Xiomara and Carla are excellent. I called and got Xiomara in the phone. 30 min later I went to the store and purchased my car. Extremely happy. I called and got Xiomara in the phone. 30 min later I went to the store and purchased my car. Extremely happy. More
by HamidA
Employees Worked With
Xiomara, Carla
