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Toyota of Downtown L.A.
Los Angeles, CA
1,736 Reviews
At Toyota of Downtown LA, our large inventory and wide selection of models, along with competitive pricing, allow us to make you a great deal on the New Toyota or Certified Pre-owned Toyota of your choice. Located in the heart of Downtown Los Angeles, we also serve Santa Monica, Hollywood and surrounding areas. Se habla español.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 9:00 AM - 9:00 PM
Service
Monday 6:00 AM - 6:00 PM
Tuesday 6:00 AM - 6:00 PM
Wednesday 6:00 AM - 6:00 PM
Thursday 6:00 AM - 6:00 PM
Friday 6:00 AM - 6:00 PM
Saturday 6:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,736 reviews
Helpful March 24, 2023
Received great service from Toni Hernandez. A pleasure working with him servicing my vehicle service. A pleasure working with him servicing my vehicle service. More
by Wrinkshop1
Employees Worked With
March 24, 2023
Very clean and professional always kept me updated with the services my car needed Jimmie was very helpful the services my car needed Jimmie was very helpful More
by Emma.el59
Employees Worked With
March 24, 2023
I made a last minute appointment with Ricardo, he was very helpful and polite. I will continue to bring my Toyota with him. He is the best. If you want great service ask for Ricardo Rodriguez! very helpful and polite. I will continue to bring my Toyota with him. He is the best. If you want great service ask for Ricardo Rodriguez! More
by Lm_1313
March 23, 2023
Prompt service overall! Everything was pleasantly done for my car service. Highly recommend Mr. Kim for all the service purpose! Everything was pleasantly done for my car service. Highly recommend Mr. Kim for all the service purpose! More
by Mjnajmom74
Employees Worked With
Joao Kim
Verified CustomerMarch 22, 2023
He is nice, excellent customer service, knowledgeable, and helpful. Definitely going back again with his service and helpful. Definitely going back again with his service More
by Mr.Medina
Employees Worked With
March 22, 2023
That is the best place I ever have to buy a car , Johana, the sales person, she did excellent and all the way to helping me to buy my car, thanks. the sales person, she did excellent and all the way to helping me to buy my car, thanks. More
by oscarf1964
Employees Worked With
Johana Garcia
March 22, 2023
Alex was extremely helpful and took his time to listen to all the things that were going on with my car. Excellent service; my car is 13yrs old and it feels brand new!! I’m so happy with his service and high all the things that were going on with my car. Excellent service; my car is 13yrs old and it feels brand new!! I’m so happy with his service and highly recommend him and downtown Toyota. More
by Brenda Watson
Employees Worked With
March 22, 2023
Jonathan lacks communication skills. My vehicle was towed in late in the afternoon, so I understood that I would not be hearing from anyone that evening. However I waited all day they fo My vehicle was towed in late in the afternoon, so I understood that I would not be hearing from anyone that evening. However I waited all day they following day for a call and still nothing. I finally called in myself, only to be rudely told by Jonathan that he had no update on my vehicle and that was the only reason he hadn't called me, made it feel like I was bothering him by calling him. He continued to inform me that he'd give a call back within an hour, but he did not. Again I called back myself only to be told by customer service that there still wasn't any update on my vehicle. I honestly think Jonathan needs better communication skills and treat his customers better. More
by Massiel
Employees Worked With
