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Toyota of Downtown L.A.

Los Angeles, CA

4.7
1,832 Reviews
At Toyota of Downtown LA, our large inventory and wide selection of models, along with competitive pricing, allow us to make you a great deal on the New Toyota or Certified Pre-owned Toyota of your choice. Located in the heart of Downtown Los Angeles, we also serve Santa Monica, Hollywood and surrounding areas. Se habla español.
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1901 S Figueroa St

Los Angeles, CA

90007

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Showing 1,832 reviews

January 11, 2023

They were awesome and friendly helped me very much. . very kind, curtious over all great More

by Lanegriita37
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Katherine Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abraham Alvarado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ervin Castellanos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2023 -

Toyota of Downtown L.A. responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, The Toyota of Downtown LA Team

January 11, 2023

We had a really great experience buying a car from this Toyota dealership. After having a really bad experience at the Toyota of Glendale, we took a chance at Toyota downtown Los Angeles, and they were gre More

by RAMGOPOWELL
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Ricardo Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The director, Wil
Jan 13, 2023 -

Toyota of Downtown L.A. responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, The Toyota of Downtown LA Team

January 10, 2023

The dealership was welcoming and really helpful. They answered all the question we had. The dealership also had a wide selection of vehicles. Overall really good dealership experience. More

by REYES.EDDIE92
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Martha
Jan 12, 2023 -

Toyota of Downtown L.A. responded

Thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Toyota of Downtown L.A.! If there is anything else we can do for you, please feel free to give us a call. Sincerely, The Toyota of Downtown LA Team

January 10, 2023

Ricardo and Javier went above and beyond to get me what I wanted. Even tho the car I wanted was not in stock, I walked out with a WHITE 2023 highlander, ( which was what I wanted) More

by CELESTE_MANCILLA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ricardo Ramos, Javier Aceves
Jan 12, 2023 -

Toyota of Downtown L.A. responded

Thank you for your kind words and for taking the time to inform us of your positive experience. We are sincerely pleased to know that Ricardo and Javier's efforts have made a difference in your car-buying experience. Your testimonial gives us the knowledge that we are making a significant impact and moving forward in a positive light. If you ever have additional questions or need service, we are more than happy to lend a hand. Sincerely, The Toyota of Downtown LA Team

January 10, 2023

very good ,everyone nice. The service is very experienced and the procedures can be completed quickly More

by andy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jimmie Saucedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 12, 2023 -

Toyota of Downtown L.A. responded

Thank you so much for your excellent input! I am proud of our service technicians and hope to pass along your great experience to all of our customers. Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - 703-431-8389

January 09, 2023

Have always gotten great customer service from this dealership. That's why I keep returning More

by Amalibu65
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Norma Lopez(Car Sales).
Jan 10, 2023 -

Toyota of Downtown L.A. responded

We appreciate your input. We're glad to hear that you are consistently impressed with the service we offer here. If there is anything more we can do for you please come back and see us any time! Take care! Sincerely, The Toyota of Downtown LA Team

January 09, 2023

They were very helpful! The process was quick, easy, and extremely thoughtful. I would recommend anybody to come here as they really care about their customers. More

by Melanie
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Employees Worked With
Esperanza Romero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2023 -

Toyota of Downtown L.A. responded

Melani, thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, The Toyota of Downtown LA Team

January 07, 2023

I bought a suv from a a salesperson name Ned. I was very scared at first but, he made me and my husband felt so comfortable , and had all unswer to our questions. He took his time and work out th More

by MARKVELLOS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ned
Jan 10, 2023 -

Toyota of Downtown L.A. responded

We’re delighted to hear of your positive experience at our dealership! We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day! Sincerely, The Toyota of Downtown LA Team

January 07, 2023

Buen servicio al cliente, practicos y amables, gracias a los comerciales que salen en la TV fue que me anime a venir a este dealer Toyota of Downtown L. A. Y lo que ves en los comerciales es lo que te ofre More

by BONJOVISABINA14
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Xiomara and Jorge
Jan 10, 2023 -

Toyota of Downtown L.A. responded

Estamos dedicados a brindar un servicio al cliente de calidad en todas las áreas de nuestro concesionario. ¡Gracias por tomar el tiempo de notar esos esfuerzos y por dejar una evaluacion tan increíble! Sincerely, The Toyota of Downtown LA Team

January 07, 2023

Carlos provided a great experience. I appreciated the quick service time (was estimated 2 hours, but took less than an hour). Toyota DTLA is efficient, professional, and thorough. More

by Nicholas B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Pelayo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2023 -

Toyota of Downtown L.A. responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Toyota of Downtown LA Team

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