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Toyota of Gladstone

Gladstone, OR

Overview
Employees
Reviews
Vehicles
4.9
6,662 Reviews
Buy your next car 100% online with Toyota of Gladstone. Get instant upfront pricing on all our vehicles. Complete everything from the comfort of your home — without ever having to visit our dealership. Home delivery within 50 miles! Learn more at https://bit.ly/3q0oqta. Thank you very much for visiting the Toyota of Gladstone DealerRater page! Customer service is #1 at Toyota of Gladstone, and I appreciate you taking the time to look at what our customers have to say about working with our Sales, Service, and Parts departments. It is conveniently located, Toyota of Gladstone off of exit nine on I-205 in Gladstone, Oregon, and easy to get anywhere in the Portland or Vancouver Metro area. So please visit us today so we can show you why customer service makes all the difference when purchasing or servicing your Toyota!
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19375 SE Mcloughlin Blvd

Gladstone, OR

97027

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Showing 6,662 reviews

May 15, 2024

Everyone is so nice and helpful. I would like to tell everyone to shop there. More

by Lunlau999
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Diego Villa
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 16, 2024 -

Toyota of Gladstone responded

Thank you for your kind words and for recommending us! We're delighted to hear that you found our team to be nice and helpful. At Toyota of Gladstone, we strive to provide a welcoming and supportive environment for all our customers, and it's wonderful to know that we've succeeded in making your experience a positive one. We appreciate your endorsement and look forward to continuing to serve you in the future. Thank you for choosing Toyota of Gladstone!

Helpful
May 15, 2024

This is my family’s 4th or 5th car from this location and we’re extremely satisfied everytime. Excellent customer service, comfortable lounge and competitive pricing. More

by CADEHAGLER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Becka Stern
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 16, 2024 -

Toyota of Gladstone responded

Thank you so much for your continued loyalty to Toyota of Gladstone! We are thrilled to hear that you've been extremely satisfied with each of your purchases. It’s our pleasure to provide excellent customer service, comfortable amenities, and competitive pricing to make each visit enjoyable. We appreciate your trust in us over the years and look forward to serving you and your family for many more. Enjoy your latest vehicle, and as always, we're here whenever you need assistance!

Helpful
May 15, 2024

Diego was great, we worked with Becca most of the time, she was awesome. Diego closed the deal, but Becca made us want to come back More

by jaypow218
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Becka Stern
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diego Villa
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan in Finance
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May 16, 2024 -

Toyota of Gladstone responded

Thank you for sharing your experience with Diego and Becca at Toyota of Gladstone! We're thrilled to hear that Becca made such a positive impression on you and that Diego was able to successfully close the deal. Our team aims to provide exceptional service that not only meets but exceeds your expectations, and it sounds like Becca and Diego did just that. We appreciate your feedback and are delighted that you're considering coming back to us for future needs. We look forward to welcoming you again!

Helpful
May 14, 2024

She is great person to talk to. She made me welcome and ease. She is good at what she does. More

by Jaramamush
Recommend Dealer
Yes
Employees Worked With
Kassandra Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 16, 2024 -

Toyota of Gladstone responded

Thank you for your kind words! We are thrilled to hear that you felt welcomed and at ease during your visit. It's wonderful to know that Kassandra excelled in providing you with great service. We pride ourselves on making all our guests feel comfortable and well-cared-for, and it sounds like she achieved that with your experience. We appreciate your feedback and look forward to serving you again in the future. Thank you for choosing us!

Helpful
May 14, 2024

It was my first experience ever at a dealership, but they did an amazing job on welcoming us and helping us find the best vehicle for me. Especially Ruben C. an amazing guy, I’m glad I was able to meet him a More

by Jose Jara
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ruben Cendoya
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 16, 2024 -

Toyota of Gladstone responded

Thank you for choosing Toyota of Gladstone for your first dealership experience! We are delighted to hear that we made a positive impression and that Ruben C. was able to assist you effectively in finding the perfect vehicle for your needs. We aim to provide a welcoming and supportive environment, especially for those new to the car buying process. Your kind words mean a lot to us, and we're thrilled that Ruben played a significant role in your satisfaction. We hope you enjoy your new vehicle, and remember, we're here to help with any future automotive needs you might have.

Helpful
May 13, 2024

Alberto excelled as a salesperson, showcasing competence, a gentle approach, and utmost helpfulness. His performance couldn't have been surpassed, transforming the entire purchasing process into a delightful More

by Rajneel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alberto Muniz Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dusty Call
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 16, 2024 -

Toyota of Gladstone responded

Thank you for sharing your exceptional experience with Alberto at Toyota of Gladstone! We're delighted to hear that he excelled in providing you with a competent, gentle, and helpful service, making your purchasing process not just smooth but delightful. Alberto is a valued member of our team, and your feedback affirms the high standards we strive to maintain. We appreciate your kind words and are thrilled that your experience was so positive. We look forward to continuing to serve you in the future. Thank you for choosing Toyota of Gladstone!

Helpful
May 13, 2024

Very professional! Very kind! Went above and beyond!! Was a caring and knew what I wanted!!! Thank you! More

by JulieMcNurney
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ruben Cendoya
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 16, 2024 -

Toyota of Gladstone responded

Thank you so much for your glowing review! We're thrilled to hear that our team was professional and kind and went above and beyond to cater to your needs. Knowing precisely what you want and providing that level of care is what we strive for at Toyota of Gladstone. We appreciate your gratitude and are so glad you had a positive experience with us. Thank you for choosing Toyota of Gladstone, and we look forward to serving you again in the future!

Helpful
May 13, 2024

Luke was extremely helpful from start to finish. 10/10 would recommend to anyone looking for a new car. More

by SARAHMARTIN0522
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luke Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 16, 2024 -

Toyota of Gladstone responded

Thank you for taking the time to share your experience with Luke at Toyota of Gladstone! We're thrilled to hear that he was helpful throughout your entire car buying process and that you'd recommend our dealership to others. Providing top-notch service from start to finish is what we strive for, and it's great to know Luke delivered exactly that. We appreciate your recommendation and are glad you found the right car with us. Please don't hesitate to reach out if there's anything more we can do for you.

Helpful
May 13, 2024

Our sales person was fantastic. The sales manager introduced himself and answered any additional questions. Finance department was prompt and efficient. More

by Ira
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Emileigh Coen
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dusty Call
4.0
This rating includes all reviews, with more weight given to recent reviews.
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May 16, 2024 -

Toyota of Gladstone responded

Thank you for sharing your positive experience at Toyota of Gladstone! We're pleased to hear that your salesperson was fantastic and that our sales manager and finance department were able to provide you with prompt and efficient service. Our team is dedicated to making sure all your questions are answered and that every part of the process is as smooth as possible. We appreciate your feedback and are glad that we could meet your expectations. We look forward to serving you again in the future!

Helpful
May 13, 2024

Manny was amazing to work with. Above and beyond customer service! Looking forward to our next purchase. More

by pruitt.kimberly
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dolf Nuno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manuel Navas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 16, 2024 -

Toyota of Gladstone responded

Thank you for your wonderful feedback about your experience with Manny at Toyota of Gladstone! We're thrilled to hear that he provided you with outstanding customer service that went above and beyond. Our team is dedicated to ensuring every customer has a positive and memorable experience, and it sounds like Manny exemplified this perfectly. We appreciate your eagerness to return for your next purchase and are looking forward to assisting you again. Thank you for choosing Toyota of Gladstone!

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