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Toyota of Hackensack

Hackensack, NJ

4.5
3,630 Reviews
Founded in 1981 in Hackensack, New Jersey, Toyota of Hackensack is a premier dealership to find your next pre-owned or new Toyota. Our dedicated team of sales professionals and our knowledgeable service department will help you find what you need and get you on the road as soon as possible. If you're unsure of where to purchase your next car, check out a few of these reasons that make us ahead of the rest. There are other dealers out there, but not all are up to the task of delivering exceptional customer service. In the past, we've received numerous awards like the Parts & Service Excellence Award and the #1 Toyota Certified Pre-Owned Dealer. However, the one that we have the most pride in is our President's Award. Each year, Toyota bestows this top award on only a few dealerships in the country based on excellent reviews in sales and service satisfaction, vehicles delivery excellence, and employee training and certification.
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278 River Street

Hackensack, NJ

07601

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Showing 3,630 reviews

November 08, 2023

Very helpful &punctual when u have an appointment . Associates are very personable, an asset to your dealership More

by RRSAMULKA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Giordano
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 08, 2023

Service was great. Everyone was very cooperative but could have been done a bit faster More

by MARGIE.DOYLE181
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Coll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Giordano
4.0
This rating includes all reviews, with more weight given to recent reviews.
November 07, 2023

My car is my best purchase with Mr. Jay Rim helping me. Also, thanks to Hackensack of Toyota. More

by KUMWON417
Recommend Dealer
Yes
Employees Worked With
Jay Rim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2023 -

Toyota of Hackensack responded

Thank you for your 5 Star review! We are glad to hear that Jay was able to assist in your purchase of a 4Runner! We appreciate your business! Enjoy your new vehicle!

November 07, 2023

$1400 for 2 struts and an oil change $31000 for a 2020 Corolla with 30000 miles on it and a damaged quarter panel and a engine that whistles More

by felix5561
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
sales sales
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2023 -

Toyota of Hackensack responded

Thank you for your feedback. Not sure what your review actually means? Does your review mean that you purchased a 2020 Toyota Corolla from us? Was the vehicle purchased as a Certified Pre-Owned vehicle or was it sold "as is?" When was the purchase made and what does the $1400 charge for struts and oil change signify?

November 04, 2023

My husband and I were extremely happy with our experience at the dealer yesterday. Melvin, Diane and Michael delivered a white glove service from the moment we stepped into the building. I will recommend t More

by Marina
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Diana Carella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melvin Del Orbe
November 04, 2023

Beautiful dealership. Friendly people. Great price. If you need to buy a Toyota, buy from them. More

by ZEROSOL30
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paulo Almeida
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Louissaint
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2023 -

Toyota of Hackensack responded

Thank you for your 5 Star review! We are glad to hear that you received a great price on your new vehicle purchase. We appreciate your business! Enjoy your new vehicle!

November 03, 2023

Came in to get my tire replaced, tire & wheel protection plan is a must. Thanks More

by MIGUELDH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Giordano
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 02, 2023

I had an excellent experience at Toyota of Hackensack, the staff was good and professional. More

by VISH.DIVAKARS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
sales sales
3.0
This rating includes all reviews, with more weight given to recent reviews.
October 31, 2023

Great customer service and a place where everybody is somebody. Thanks Catherine, You are the best. More

by beckfordsharon21
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Catherine AKA Cat is an exceptional sales rep.( 5 stars)
Nov 07, 2023 -

Toyota of Hackensack responded

Thank you for your 5 Star review! We are glad to hear that your experience with Catherine was above and beyond your expectations! We appreciate your business! Enjoy your new purchase!

October 31, 2023

Thanks Paul and Toyota of Hackensack ! I'm super happy with my purchase from your dealership. Everyone I interacted with was super nice More

by Matthew
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paulo Almeida
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaime O'Neill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2023 -

Toyota of Hackensack responded

Thank you for your 5 Star review! We are glad to hear that your experience with Paul and the rest of the staff was super nice! We appreciate your business! Enjoy your new vehicle!

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