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Toyota of Hackensack
Hackensack, NJ
4,018 Reviews
Founded in 1981 in Hackensack, New Jersey, Toyota of Hackensack is a premier dealership to find your next pre-owned or new Toyota. Our dedicated team of sales professionals and our knowledgeable service department will help you find what you need and get you on the road as soon as possible. If you're unsure of where to purchase your next car, check out a few of these reasons that make us ahead of the rest.
There are other dealers out there, but not all are up to the task of delivering exceptional customer service. In the past, we've received numerous awards like the Parts & Service Excellence Award and the #1 Toyota Certified Pre-Owned Dealer. However, the one that we have the most pride in is our President's Award. Each year, Toyota bestows this top award on only a few dealerships in the country based on excellent reviews in sales and service satisfaction, vehicles delivery excellence, and employee training and certification.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 4,018 reviews
March 14, 2020
Wonderful Experience Multipoint Inspection,Tires - Rotate,Lube, Oil And Filter Change - 6 Cylinder (Synthetic),Floor Mat Inspection for my newly purchased used Lexus CT2 Multipoint Inspection,Tires - Rotate,Lube, Oil And Filter Change - 6 Cylinder (Synthetic),Floor Mat Inspection for my newly purchased used Lexus CT200h. I was driving home to Atlanta and wanted to ensure that all was well. They got me in quickly and made me feel confident to make an 800 mile trip. I only had to do back breaks and was able to get it back in a timely fashion. More
by MONICAHUNTER0
Verified CustomerEmployees Worked With
not sure
March 14, 2020
A TRUE BLESSING Hello Mr. Jose Alavardo and Michael the finance mgr was exceptional, they explained everything, they were so patience and knowledgeable. Love the serv Hello Mr. Jose Alavardo and Michael the finance mgr was exceptional, they explained everything, they were so patience and knowledgeable. Love the service and the attention I received, Dealership show room was clean and tidy too. Toyota, Thank you More
by mirlande_chry
March 12, 2020
Ana Mayers gave me superior five star service for my first time experience in leasing a car. Thank you so much for everything. You are amazing. first time experience in leasing a car. Thank you so much for everything. You are amazing. More
by Dani
Employees Worked With
March 12, 2020
service with a smile I am very happy with the standard of Service of Toyota of Hackensack.....They take great pains and thoroughly examine the car to bring out the best in I am very happy with the standard of Service of Toyota of Hackensack.....They take great pains and thoroughly examine the car to bring out the best in the car's performance...... More
by PREMLATA52
Employees Worked With
All of them are very dedicated and conscientous.......
March 11, 2020
Good service overall. Disappointed in the car wash; door windows filled with water stains. I have to now clean the windows again. Not very happy. windows filled with water stains. I have to now clean the windows again. Not very happy. More
by ELEMENTOFEARTH2
Employees Worked With
Olga
March 10, 2020
Excellent experience My buying experience was excellent because Miriam presented me with the car I was looking for in the price point I was looking for. She did a great j My buying experience was excellent because Miriam presented me with the car I was looking for in the price point I was looking for. She did a great job. More
by JFHUGHES26
Employees Worked With
Miriam Shanken
March 10, 2020
Dead battery ??? This is my second Camry I purchased from your dealership. Never had a problem with my first Camry. I purchased a 2020 in late October which has 1000 This is my second Camry I purchased from your dealership. Never had a problem with my first Camry. I purchased a 2020 in late October which has 1000 miles on it at the present time. On Saturday when I went out to start my car, the battery was dead Had it jumped and brought it in for service. I believe I have a bad battery however the service dept. could not find anything wrong with the car. How can a battery go dead when it is only 4 months old. No lights were left on. More
by Janice
Employees Worked With
March 10, 2020
The absolute best! I didn’t feel like I was taken advantage of. It was a great experience and I’m so happy over all! advantage of. It was a great experience and I’m so happy over all! More
by entenza1
Employees Worked With
March 10, 2020
Easy to schedule and out in good time My experience was very good. The team did a great job with my car. No crazy wait time. It was extremely convenient that I could schedule online. My experience was very good. The team did a great job with my car. No crazy wait time. It was extremely convenient that I could schedule online. More
by HERSY.CONTRERAS17
Employees Worked With
Drew
March 10, 2020
Always a great experience at Toyota of Hackensack, thanks to Armando Morell! Helpful for EVERYTHING leased me my third car no pressure. If your seeking to get a car, go to see the best Armando! Thank you so to Armando Morell! Helpful for EVERYTHING leased me my third car no pressure. If your seeking to get a car, go to see the best Armando! Thank you so much ! More
by Amina
Employees Worked With
Armando Morell
