Toyota of Hackensack

Hospitality and Professionalism, thank you. It was a pleasure working with Jonathon Munoz. He was helpful with the trade in and new vehicle purchase process. pleasure working with Jonathon Munoz. He was helpful with the trade in and new vehicle purchase process. More

Great service during these difficult times All the personnel was very polite and aware of the covid virus. Hard to buy a car in this environment, but the dealer did a great job. All the personnel was very polite and aware of the covid virus. Hard to buy a car in this environment, but the dealer did a great job. More

Louis Dragonnetti was Awesome! He assisted me with my service request and I was very satisfied with the services I received. I will always reccomend Toyota of Hackensack. service request and I was very satisfied with the services I received. I will always reccomend Toyota of Hackensack. More

They were friendly ,professional, and helpful, i am a very satisfied customer. I'll recommend the place for friends and family looking for a brand new toyota. very satisfied customer. I'll recommend the place for friends and family looking for a brand new toyota. More

Asked for a complimentary car wash. That never happened. Also when I bought the car I requested an automatic starter and the sales person forgot to added to my order so when I picked up the car I didn’t get Also when I bought the car I requested an automatic starter and the sales person forgot to added to my order so when I picked up the car I didn’t get what I wanted More

Welcoming It was just like any other visit to the car dealership, get my car in and get out as quickly as possible and hope the price is reasonable. It was just like any other visit to the car dealership, get my car in and get out as quickly as possible and hope the price is reasonable. More

Excellent service: on time arrival to pick up the car. I was called to confirm the type of service I wanted performed or check out was called to confirm the type of service I wanted performed or check out More

I had 2 vehicles serviced one day after the other but employees seem not happy that there are still customers. I am a health care front line worker. I do my job well no matter how tough it is. I expect t employees seem not happy that there are still customers. I am a health care front line worker. I do my job well no matter how tough it is. I expect the same for Toyota employees because that how they should contribute during these tough times. When customers show up, do not show a face like you do not want to work, or do not complain that there is lot of customers coming in. If ever one of you get infected with Covid, I hope not, I will not show a face like how you showed it to me. I will not complain why you are coming in asking for help when we have a lot of patients already. Customer satisfaction does not end with sales department. If you continue doing this, you will lose me as a loyal customer. More

During this trying time of the pandemic my experience exceeded my expectations and experiences at other dealerships. They fully addressed all my questions and concerns. I would not only recommend them to exceeded my expectations and experiences at other dealerships. They fully addressed all my questions and concerns. I would not only recommend them to others I will see them first for the next car purchase More

Excellent service. Our service adviser Drew Wise was very helpful. I hope I can get him to help me again. Thank you for your services helpful. I hope I can get him to help me again. Thank you for your services More