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Toyota of Hackensack

Hackensack, NJ

4.5
4,042 Reviews
Founded in 1981 in Hackensack, New Jersey, Toyota of Hackensack is a premier dealership to find your next pre-owned or new Toyota. Our dedicated team of sales professionals and our knowledgeable service department will help you find what you need and get you on the road as soon as possible. If you're unsure of where to purchase your next car, check out a few of these reasons that make us ahead of the rest. There are other dealers out there, but not all are up to the task of delivering exceptional customer service. In the past, we've received numerous awards like the Parts & Service Excellence Award and the #1 Toyota Certified Pre-Owned Dealer. However, the one that we have the most pride in is our President's Award. Each year, Toyota bestows this top award on only a few dealerships in the country based on excellent reviews in sales and service satisfaction, vehicles delivery excellence, and employee training and certification.
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278 River Street

Hackensack, NJ

07601

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Showing 4,042 reviews

July 11, 2018

Worth the travel I checked out this dealership online with Certified Toyota. They were very quick to contact me after my initial email. All of my questions were answer More

by Bcoop44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Coll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Latino, Dan Beisswenger
Jul 12, 2018 -

Toyota of Hackensack responded

Thank you for travelling such a far distance to visit us. We appreciate the opportunity to sell you a Certified Pre-Owned Tacoma. I will pass along your kind review to Billy & Dan!

July 10, 2018

Very pleasant experience. Was in the market for a very specific vehicle (2018 4Runner TRD PRO) and dealer was extremely nice in helping me get said vehicle. Thank you, Toyota o More

by New 2018 4RunnerTRD PRO owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Loscalzo, Dan Beisswenger
Jul 12, 2018 -

Toyota of Hackensack responded

The 4Runner Pro is truly a fantastic truck. Thank you for considering us and being patient as the vehicle made its way to us. We know several other dealers could not deliver the Pro as promised. Thank for affording us the opportunity to provide you a 4Runner Pro!

July 09, 2018

Great instructional experience I was met by a Young gentleman who was very generous with his information. He taught me everything I needed to know about my new car. Especially the t More

by Setaz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Radulic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Puentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Park
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Rim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Louissaint
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dennis Donayre
Jul 12, 2018 -

Toyota of Hackensack responded

Dennis is one of our highest rated employees! He really makes an effort to ensure clients understand all the new technology in their vehicles as they take delivery. Thank you for your fantastic review and enjoy your new vehicle!

July 09, 2018

Great place to shop I always have a good experience here! Ana was great. She made the process super easy and in my price range. I feel good about my purchase More

by Mary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ana Mayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2018 -

Toyota of Hackensack responded

Ana has a way of making everything seem extremely easy. A huge part of that is the effort she puts forth into the process to make sure that she address the clients concerns and questions. Thank you for your purchase!

July 09, 2018

efficient and easy Ana Mayers was my sales person and she made me feel comfortable and I felt like I was in good hands with her. She made the experience hassle free and More

by carperson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ana Mayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan, Steve
Jul 12, 2018 -

Toyota of Hackensack responded

The fact that you would consider us for your next purchase means a great deal to us! Thank you for your purchase and I will pass along your kind review to Ana!

July 09, 2018

Love my new Corolla! My experience at the Hackensack Toyota was great. Nixon was very helpful in finding the right car for me at the right price. When I came to pick up th More

by Rebecca
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nixon Gomez Diago, Dennis Donayre
Jul 12, 2018 -

Toyota of Hackensack responded

Finding the right vehicle at the right price is the hardest part of any purchase. We are glad that Nixon and Dennis we are able to offer assistance in your vehicle needs. I will pass this wonderful review along to them!

July 08, 2018

Great place. Friendly people. Negotiable prices. Dennis and Nixon were super friendly and helpful. Dennis answered all of my questions, showedand let me test drive all the models I wanted. Nixon w More

by mike123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nixon , Dennis Donayre
Jul 09, 2018 -

Toyota of Hackensack responded

We have a huge inventory or new and pre-owned on site. We feel that this certainly helps customers in the buying process instead of waiting for the a vehicle to arrive from off site. Thank you for your kind review. I will pass along the review to Dennis and Nixon!

July 07, 2018

Bad car servicing here..beware Very bad carservicing. They just washed my car..I can do that too..no vacuum..nothing..and no one ever got back to me to resolve the problem More

by Vss
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
sales sales
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2018 -

Toyota of Hackensack responded

Although you are posting regarding a service issue in sales, I would like an opportunity to address your concerns. Is there a way we can contact you?

July 07, 2018

Quick process honest sales. We were helped by Ramon and Dennis. Such quick and speedy process. They answered all of our questions and kept it very honest. Got the 2018 highlan More

by MiVero84
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ramon Garcia, Dennis Donayre
Jul 07, 2018 -

Toyota of Hackensack responded

Glad to hear that Ramon and Dennis made the process. Thank you for your business and enjoy your beautiful 2018 Toyota Highlander!

July 06, 2018

Overall great experience. The overall experience and process of selecting a new vehicle was for the most part a great one. The salesman, Alex, and car rep, Dennis. Answered all More

by FredA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Escobar, Cedric Hopson, Joe Latino, Alejandro Corpuz, Dennis Donayre
Jul 07, 2018 -

Toyota of Hackensack responded

Customers love how Alex is sincere and honest during the sales process. Dennis really takes the time to provide the best delivery possible. Thank you again and enjoy your RAV4!

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