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Toyota of Lancaster

Lancaster, CA

Overview
Employees
Reviews
Vehicles
4.5
5,978 Reviews
Streamline your car shopping experience with a trip to Toyota of Lancaster. Here we make the entire shopping process simple, straightforward, and hassle-free. Whether you’re looking for a brand-new Toyota SUV or a sleek sedan from our pristine pre-owned inventory, you’ll find a great selection, low prices, and transparency in your shopping experience at Toyota of Lancaster. In fact, it’s our no-haggle pricing, exceptional customer service, and quality vehicle selection that brings drivers to us from Lancaster, Palmdale, Rosamond, Little Rock, Mojave, and the Edwards Air Force Base. Buy local and save with a trip to our convenient location in Lancaster, CA today!
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43301 12th St West

Lancaster, CA

93534

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Showing 5,978 reviews

March 25, 2024

I got brakes replaced but they're still making noise when braking. I was told my car needed a replacement water pump, decided to get a second opinion from a trustworthy mechanic who told me that it's in good More

by Tholland0507
Workmanship
Recommend Dealer
No
Employees Worked With
Unknown
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Mar 25, 2024 -

Toyota of Lancaster responded

I'm sorry to hear you have experienced several issues when visiting our service department. This is not the way we do business so believe me I'm speechless but please reach out to me at (661) 952-2103. I'd like to hear a little more of your issues and concerns and see how we can go about making things right.

March 25, 2024

Amazing Chanin is the best her customer service and work ethic keeps me Coming back to do More business. More

by Joe Torres
Recommend Dealer
Yes
Employees Worked With
Chanin
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Mar 26, 2024 -

Toyota of Lancaster responded

I'm happy to hear that our team provided you with excellent service. I'll make sure that they receive your feedback. I'm sure it will make their day!

March 25, 2024

Toyota Lancaster employees are very accommodating. They treat all customers/Client important. They explain important matters in complete details. More

by pasubillomarkanthony
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eddie Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 25, 2024 -

Toyota of Lancaster responded

We appreciate you taking the time to leave us a 5-star review. We hope to welcome you back again soon!

March 25, 2024

I spent about 7800$ on recent repairs and I ask for a free key ?? FOB but they wouldn't give it to me. I have been a loyal customer since 2010. I plans to buy a new Toyota truck ?? late summer. Perhaps I More

by JoeRod
Recommend Dealer
No
Employees Worked With
Erick Bravo
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erick Bravo
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Mar 25, 2024 -

Toyota of Lancaster responded

I'm sorry to hear you are in need of another key fob. We’d like to learn more about what happened. Please contact me at (661) 952-2103 so I can hear about your experience and take the proper next steps.

March 24, 2024

Buying process was fair and easy The sales associates were not pushy and very helpful More

by clinrbrt
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marco Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Larios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hernan Garay
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Mar 25, 2024 -

Toyota of Lancaster responded

Thank you for your 5-star review. We're glad to hear that you had a good experience! We'll be sure to share your kind review with our team.

March 24, 2024

Great, efficient service appointment Doug was very competent and helpful with handling my service needs on my Tundra. More

by rdtentrprz
Recommend Dealer
Yes
Employees Worked With
Doug Velasco
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Mar 25, 2024 -

Toyota of Lancaster responded

We're glad to hear that you had a good experience! We'll be sure to share your kind review with him

March 23, 2024

I remained at the dealership. Jose kept me informed of the progress and he let me know that they found some things that should be performed and gave me the option of having it don More

by PSUTHERLAND19
Recommend Dealer
Yes
Employees Worked With
Jose
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Mar 25, 2024 -

Toyota of Lancaster responded

We're so happy to hear you had a great experience. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to serve you again soon

March 23, 2024

I have been overly impressed with the service at Lancaster Toyota Thank you for taking good care of the new Tundra! More

by gregbnice
Recommend Dealer
Yes
Employees Worked With
Joe Garcia
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Mar 25, 2024 -

Toyota of Lancaster responded

We're so grateful that you took the time to share your feedback with us. It's our pleasure to serve customers like you. Have a wonderful day!

March 23, 2024

5 It can be difficult to trust dealerships, but Kiara was very kind, attentive, and honest. She made it a good experience. More

by ben_dewater
Recommend Dealer
Yes
Employees Worked With
Kiara Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kiara Santos
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Mar 25, 2024 -

Toyota of Lancaster responded

We're so grateful for your 5-star review. We strive to offer the best experience possible, and your review tells us that we're on the right path.

March 23, 2024

Very helpful great experience, would highly recommend anybody to go and ask for Fernando Leon. And once again I will like to said, Thank you so much for our 2024 Camry 😃 More

by GodinaFamily
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eddie Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fernando Leon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 25, 2024 -

Toyota of Lancaster responded

Thanks so much for sharing your feedback about our service. We're glad to hear that our team's performance exceeded your expectations, and we'll make sure that Fernando Leon receives the recognition he deserves. Thank you again and have a great day!

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