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Toyota of Lancaster

Lancaster, CA

4.5
6,036 Reviews
Streamline your car shopping experience with a trip to Toyota of Lancaster. Here we make the entire shopping process simple, straightforward, and hassle-free. Whether you’re looking for a brand-new Toyota SUV or a sleek sedan from our pristine pre-owned inventory, you’ll find a great selection, low prices, and transparency in your shopping experience at Toyota of Lancaster. In fact, it’s our no-haggle pricing, exceptional customer service, and quality vehicle selection that brings drivers to us from Lancaster, Palmdale, Rosamond, Little Rock, Mojave, and the Edwards Air Force Base. Buy local and save with a trip to our convenient location in Lancaster, CA today!
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43301 12th St West

Lancaster, CA

93534

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Showing 6,035 reviews

June 14, 2023

The manger got involved with my issues and she really helped me out. She was very professional and I will always return for any issues with my vehicles. More

by CHARLESWGREER4
Recommend Dealer
Yes
Employees Worked With
Erick Bravo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erick Bravo
Jun 14, 2023 -

Toyota of Lancaster responded

We sincerely appreciate you taking the time to share with us your experience. On behalf of our entire team, thank you for allowing us to serve you

June 14, 2023

I was having a hard time finding a new truck but Andrew made it easy. Thank you Andrew. More

by Fishinpat
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Andrew Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2023 -

Toyota of Lancaster responded

We are beyond thankful for your 5-star review. Thank you for sharing your rating with us and the community.

June 14, 2023

I already did the survey before I already did the survey I already did the survey More

by 5DODGERFANS
Recommend Dealer
Yes
Employees Worked With
Mauricio
Jun 14, 2023 -

Toyota of Lancaster responded

We appreciate you taking the time to leave us a 5-star review. We hope to welcome you back again soon!

June 14, 2023

Muy buen cervicio me lo entregaron en buen tiempo y el personal muy bueno gracias More

by jenypalacios
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kiara Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Douglas Velasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2023 -

Toyota of Lancaster responded

Nos esforzamos por ofrecer una experiencia excepcional a todos nuestros clientes y nos alegra saber que tuvo una experiencia agradable en nuestro concesionario. Apreciamos su negocio y lo valoramos como cliente.

June 14, 2023

Andy Chavez helped me find the perfect car. The process of purchasing a new car is known to be a headache but he made it easy. More

by Laceysanders8
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andy Chavez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2023 -

Toyota of Lancaster responded

Thank you for your 5-star review. We're glad to hear that you had a good experience! We'll be sure to share your kind review with him

June 14, 2023

They go above and beyond to help you out very greatful that I went their More

by EVELINGONZALES1787
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Craig Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Boghos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Doyle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2023 -

Toyota of Lancaster responded

We're so grateful that you took the time to share your feedback with us. It's our pleasure to serve customers like you. Have a wonderful day!

June 14, 2023

Dealership clearly communicated what to expect and provided a complimentary shuttle that allowed me to work from home. Excellent service! More

by johnson.joshua.c
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erick Bravo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2023 -

Toyota of Lancaster responded

We're so happy to hear you had a great experience. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to serve you again soon

June 13, 2023

Excellent service very professional and courteous service advisor was knowledgeable and friendly we buy all our cars from this dealership More

by julieg110406
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Boghos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2023 -

Toyota of Lancaster responded

I'm happy to hear that our team provided you with excellent service. I'll make sure that they receive your feedback. I'm sure it will make their day!

June 13, 2023

Toyota Care was scheduled and on time. The service advisor was very helpful and accommodating. I will continue using this service. More

by PSLLANOS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Garcia
Jun 13, 2023 -

Toyota of Lancaster responded

We're so grateful for your 5-star review. We strive to offer the best experience possible, and your review tells us that we're on the right path.

June 13, 2023

Mechanics need to do a more thorough job of checking out vehicles before they leave any revise customer when additional islands needed More

by pwrsourceelect
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chanin Yescas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Douglas Velasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2023 -

Toyota of Lancaster responded

We’re sorry to hear of your less-than-satisfactory experience and hope you will accept our apologies. We value our customers' opinions and couldn't agree with you more. I would like to thank you for bringing this to our attention so we can make the possible corrections in our service.

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