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Toyota of Lancaster

Lancaster, CA

4.5
5,994 Reviews
Streamline your car shopping experience with a trip to Toyota of Lancaster. Here we make the entire shopping process simple, straightforward, and hassle-free. Whether you’re looking for a brand-new Toyota SUV or a sleek sedan from our pristine pre-owned inventory, you’ll find a great selection, low prices, and transparency in your shopping experience at Toyota of Lancaster. In fact, it’s our no-haggle pricing, exceptional customer service, and quality vehicle selection that brings drivers to us from Lancaster, Palmdale, Rosamond, Little Rock, Mojave, and the Edwards Air Force Base. Buy local and save with a trip to our convenient location in Lancaster, CA today!
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43301 12th St West

Lancaster, CA

93534

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Showing 5,994 reviews

May 06, 2023

The service advisor explained everything to my satisfaction. She was very nice and my car's oil change was completed in 30 min. Will bring it back next time for service More

by franksusca4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kiara Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2023 -

Toyota of Lancaster responded

Thank you for your 5-star review! We will be sure to share your review with the rest of our team.

May 06, 2023

Service has declined in the last 2 years I’ve been a customer for approximately 15 years More

by lgwenlarry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Preston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gus Alatorre
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2023 -

Toyota of Lancaster responded

I am reaching out to learn more about your experience so I can appropriately address your situation. Please feel free to call me directly at (661) 952-2103

May 06, 2023

5 Erick was polite and respectful in dealing with me; and he answered any questions that posed to him in a reasonable manner. He made me feel respected and I very much appreciate that! More

by AL_GUL@MSN.COM
Recommend Dealer
Yes
Employees Worked With
Erick Bravo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erick Bravo
May 08, 2023 -

Toyota of Lancaster responded

We appreciate you taking the time to leave us a 5-star review. We hope to welcome you back again soon!

May 05, 2023

Workers were very helpful and had a positive attitude during service for my car and explaining details More

by jthammond48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kiara Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2023 -

Toyota of Lancaster responded

We're so grateful that you took the time to share your feedback with us. It's our pleasure to serve customers like you. Have a wonderful day!

May 05, 2023

Cristian was very helpful and informative and was able to answer all the questions we had. He was able to get a us a great deal on our car. I 100% going to him when making your purchase . More

by Wendy Lo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cristian Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2023 -

Toyota of Lancaster responded

Thanks so much for sharing your feedback about our service. We're glad to hear that our team's performance exceeded your expectations, and we'll make sure that Cristian Alvarez receives the recognition they deserve. Thank you again and have a great day!

May 05, 2023

Best dealer good customer service will come back again for any business I need thanks More

by Rigovertoaguilar636
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Henry Guzman
May 05, 2023 -

Toyota of Lancaster responded

Thank you for your 5-star review! We will be sure to share your review with the rest of our team.

May 05, 2023

Always great service and good communication never fails. Douglas and Gus are my go to service advisors More

by nette_0109
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Douglas Velasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gus Alatorre
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2023 -

Toyota of Lancaster responded

We sincerely appreciate you taking the time to share with us your experience. On behalf of our entire team, thank you for allowing us to serve you

May 05, 2023

Very Good service, love the great attitude of personal, there always very friendly and kind More

by MARIA.ELOPEZ9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carmen Perez, Elaina Ascencio
May 05, 2023 -

Toyota of Lancaster responded

I'm happy to hear that our team provided you with excellent service. I'll make sure that they receive your feedback. I'm sure it will make their day!

May 05, 2023

Rodrigo at Toyota Lancaster really made the experience of buying my first car a dream come true. I had a list of wants and needs and he fulfilled them all and with the budget I gave him. Thank you Rodrigo an More

by Nicolecastillo1981
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Antonio Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rodrigo Rojas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Marentes
May 05, 2023 -

Toyota of Lancaster responded

We're so happy to hear you had a great experience. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to serve you again soon

May 04, 2023

Great service had a coupon. Good value. Will Definitely go again to have my car serviced. More

by latles7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember who the service manager was
May 04, 2023 -

Toyota of Lancaster responded

We're so grateful for your 5-star review. We strive to offer the best experience possible, and your review tells us that we're on the right path.

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