Toyota of Lancaster

Super friendly staff member Melissa is always there to assist me with my toyota care service. She answers my questions and my service experience is easy peasy. assist me with my toyota care service. She answers my questions and my service experience is easy peasy. More

The only person I spoke to was Melissa. It is always a pleasure to come in contact with someone who know about great customer service. Great communication, and made me feel good to speak to her. I had a v pleasure to come in contact with someone who know about great customer service. Great communication, and made me feel good to speak to her. I had a very early appt. and with the pandemic happening. It was a great experience. Thanks Melissa. More

I've been waiting for two weeks to get a new AC line which your dealership said was nowhere in the nation and had to be ordered I find this to be a problem that takes two weeks to get line ordered and d which your dealership said was nowhere in the nation and had to be ordered I find this to be a problem that takes two weeks to get line ordered and delivered from anywhere in the world I think it's because it's warranty work and I've been driving in this hundred plus weather for two weeks I appreciate the effort of your shop and I will give a better review Once you accomplish all the work but at the moment it's the time Factor that's a little disappointing what you're working the past has been very good still waiting on my line. Thank you. More

Every time I take my car for service. I'm received with a smile and always have the best advises to take care of my car. smile and always have the best advises to take care of my car. More

I love Toyota of Lancaster. However I recently took my Tacoma in for mudflap install and step rail install. My appointment email told me to report at 7AM. However the Service department did not open unti Tacoma in for mudflap install and step rail install. My appointment email told me to report at 7AM. However the Service department did not open until 8! Toyota of Lancaster needs to update their email. More

Melissa took care of our unscheduled service visit with professional and courteous care. I appreciated the clear polite communication that is so often missing from today’s businesses. This interaction is e professional and courteous care. I appreciated the clear polite communication that is so often missing from today’s businesses. This interaction is enough to earn my business again and again. Toyota of Lancaster, learn the employees that add value to your dealership and please keep those people. I’ll keep coming in with service like that. More

The dealer provided great services. They had outstanding communication. Very easy no contact transaction. Everything was done via phone pictures and electronic document signing. Very pleased overall. communication. Very easy no contact transaction. Everything was done via phone pictures and electronic document signing. Very pleased overall. More

Rodrigo was very helpful as soon as we got to the dealership. He escorted us to an empty table and offer water bottles. Overall he communicated very well and helped me understand the numbers and what dealership. He escorted us to an empty table and offer water bottles. Overall he communicated very well and helped me understand the numbers and what I was looking for. If you are looking for an awesome dealer ask for Rodrigo! Thanks Rodrigo! I'm enjoying my new 2020 silver Corolla hatchback! More

Sean is one of you best service advisors at the dealership and always works to keep you advise on your vehicle maintenance on your vehicle. dealership and always works to keep you advise on your vehicle maintenance on your vehicle. More