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Toyota of Lancaster

Lancaster, CA

4.5
4,904 Reviews
Streamline your car shopping experience with a trip to Toyota of Lancaster. Here we make the entire shopping process simple, straightforward, and hassle-free. Whether you’re looking for a brand-new Toyota SUV or a sleek sedan from our pristine pre-owned inventory, you’ll find a great selection, low prices, and transparency in your shopping experience at Toyota of Lancaster. In fact, it’s our no-haggle pricing, exceptional customer service, and quality vehicle selection that brings drivers to us from Lancaster, Palmdale, Rosamond, Little Rock, Mojave, and the Edwards Air Force Base. Buy local and save with a trip to our convenient location in Lancaster, CA today!
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43301 12th St West

Lancaster, CA

93534

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Showing 4,904 reviews

February 18, 2019

Service Brought in the vehicle for service and Sean Preston was great to deal with as he did not try up sell any additional services for the vehicle that were More

by Ojohn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Preston
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 18, 2019

Same Good Service Experience I purchased my vehicle here and have all my car's service needs fulfilled here. They are always, and I mean ALWAYS, kind and considerate. To date, my More

by dorothy75
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Preston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : From the person who helps set appointments, to the greeters in the service area, van drivers and the ladies who took payment for the job, EVERY ONE OF THEM WERE GREAT!
February 18, 2019

Rude and inconsiderate staff Was my first ever experience with toyota and instead of them welcoming me to their "toyota family" the were rude , pushy, and inconsiderate i will nev More

by Violetsmommie2016
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Other Employees : Jose Martinez
Feb 20, 2019 -

Toyota of Lancaster responded

Hi Violetsmommie2016, We would like to apologize for any rude behavior you encountered while having your vehicle serviced with us. We endeavor to provide a friendly and respectful experience for all our customers. We understand this is an anonymous review but we would appreciate the opportunity to communicate with you to get some additional information. Our Customer Relations Manager is available M-F between the hours of 9-5. Please call Teresa Caso at 661-952-2103 or email tcaso@tol-av.com. Thank you for your feedback and for allowing us to make corrections. Toyota of Lancaster

February 18, 2019

Great experience Amazing experience at Toyota of Lancaster. Friendly staff and get everything done in a timely matter all while taking care of my every vehicle needs. More

by ALCANTARGUSTAVO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Wengert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Troy Dewater
February 17, 2019

Toyota of Lancaster has excellent customer service! Buying a car at Toyota of Landcaster proved to be a great new car buying experience! We were shopping around for the best deal and we got it at Toyota More

by Happy Toyota Owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Boghos
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 15, 2019

Service Excellent service as Chanin is very friendly and honest. Gave me options for service and tires. Kept me posted with service updates as I waited for th More

by WFLOBO1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chanin Yescas
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 15, 2019

Service just so so! Had a great service guy that we always used to get(on purpose), was told he is no longer there. Gave another guy a shot, the whole experience was far More

by SBURTON122
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Preston
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I can't remember the ladies name that checked us in, she was great. Very polite, fast and attentive.
February 14, 2019

Great service department. Very professional. I have used Toyota Lancaster for service ever since I purchased my 2005 Toyoya Camry. Would never think of going anywhere else. Jose Martinez is the More

by ncrann
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Martinez
February 14, 2019

Great experience. Helpful staff. Quick transaction. Overall positive experience. Would highly recommend this dealer to my friends and family. Looking forward to any fut More

by MYCLAIM78
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 14, 2019

Great Service From Chanin I went in for tire repair per my service agreement and I Chanin's excellent customer service was great! She gets me in and out quickly and takes very More

by Jay D
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chanin Yescas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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