3,945 Reviews of Toyota of Lancaster - Service Center
I waited in my car for a while without any acknowledgement, the service tech was not friendly, probably not having a good day. I tried to get his opinion on what was recommended for my vehicle acknowledgement, the service tech was not friendly, probably not having a good day. I tried to get his opinion on what was recommended for my vehicle and he was really stand offish. Never got a call to let me know my vehicle was ready, I just showed up and paid. Waited a while to pay too! I will not be going back to the Lancaster Toyota. I'll just drive further to hopefully get better service. More
Very professional and customer oriented. Great service and communication. I had to wait in the comfortable waiting area and they performed the service quickly. Great service and communication. I had to wait in the comfortable waiting area and they performed the service quickly. More
Toyota of Lancaster has been out dealership for years and we have our cars serviced there. I have been satisfied with their technicians and service writers every time. we have our cars serviced there. I have been satisfied with their technicians and service writers every time. More
Excellent Excellent service and customer service Would definitely recommend Excellent service and customer service Would definitely recommend and take my car back for any future repairs definitely recommend Excellent service and customer service Would definitely recommend and take my car back for any future repairs More
Honored their warranty and made themselves available to make appointments when necessary. Overall pleasant experience make appointments when necessary. Overall pleasant experience More
Recall notice about Battery new hardware installed took a little longer than expected but it got done N/P little longer than expected but it got done N/P More
The service was phenomenal, I forgot to make an appointment and went as a walk-in and they accommodated me super quick! Gilbert Gabriel? Or Gabriel Gilbert was the service manager and he was totall appointment and went as a walk-in and they accommodated me super quick! Gilbert Gabriel? Or Gabriel Gilbert was the service manager and he was totally awesome. Lancaster Toyota is hands down the absolute best. I love them so much! My next car/truck will definitely be another Toyota! Much love Toyota! More
Easy to schedule a service appointment, staff very friendly and professional, I highly recommend this dealership for anyone who wants a hassle-free experience! friendly and professional, I highly recommend this dealership for anyone who wants a hassle-free experience! More
Hello Lancaster Toyota! ….I want to say my experience with your service department was outstanding!…the staff there are polite, respectful and very courteous!…and the service ….I want to say my experience with your service department was outstanding!…the staff there are polite, respectful and very courteous!…and the service time wait surpassed my expectations. Thank you for the awesome experience, you have a plus+++++A team! Regards More
I have purchased 2 cars at your Dealership. & your staff is friendly, knowledgeable & professional. Thanks & your staff is friendly, knowledgeable & professional. Thanks More