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Toyota of Lancaster - Service Center

Lancaster, CA

4.4
3,981 Reviews

3,981 Reviews of Toyota of Lancaster - Service Center

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December 10, 2023

Always very informative. .. Always very informative, helpful, pleasant. He calls on time and has all paperwork ready. More

by brittanyrandolph4
Recommend Dealer
Yes
Employees Worked With
Douglas Velasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Douglas Velasco
Dec 11, 2023 -

Toyota of Lancaster responded

Thank you for your 5-star review! We will be sure to share your review with the rest of our team.

December 09, 2023

Excellent service, very precise, personable, informative She explained everything in detail and facilitated the maintenance for my car More

by yawado13
Recommend Dealer
Yes
Employees Worked With
Brenda
Dec 11, 2023 -

Toyota of Lancaster responded

We appreciate you taking the time to leave us a 5-star review. We hope to welcome you back again soon!

December 09, 2023

Fast friendly great service They were fast helpful great service friendly people clean area loved it More

by ECARRERA2466
Recommend Dealer
Yes
Employees Worked With
Douglas Velasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Douglas Velasco
Dec 11, 2023 -

Toyota of Lancaster responded

We're so happy to hear you had a great experience. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to serve you again soon

December 08, 2023

Fast and easy On schedule Good costumer service Good scheduling Ok thanks again. Will be back More

by deereyz
Recommend Dealer
Yes
Dec 08, 2023 -

Toyota of Lancaster responded

We appreciate you taking the time to leave us a 5-star review. We hope to welcome you back again soon!

December 08, 2023

It was a good experience from the momemt I dropped off my car to when I picked it up. More

by medranojosefina06
Recommend Dealer
Yes
Employees Worked With
Douglas Velasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Douglas Velasco
Dec 08, 2023 -

Toyota of Lancaster responded

We are beyond thankful for your 5-star review. Thank you for sharing your rating with us and the community.

December 07, 2023

Never new how great a place can be to get your car serviced easy and fast More

by Jeffcalero123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Preston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chanin Yescas
5.0
This rating includes all reviews, with more weight given to recent reviews.
U.B. Dominguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kiara Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erick Bravo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Larios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Douglas Velasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Annie Vodegel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gus Alatorre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 07, 2023 -

Toyota of Lancaster responded

we sincerely appreciate you taking the time to share with us your experience. On behalf of our entire team, thank you for allowing us to serve you

December 06, 2023

I’ve Been Going here forever and have had Really Great Customer Service Thank You!!! More

by CARSJ97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chanin Yescas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erick Bravo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2023 -

Toyota of Lancaster responded

We're so grateful for your 5-star review. We strive to offer the best experience possible, and your review tells us that we're on the right path.

December 06, 2023

Srevice technician Max did a good job in servicing our 2010 Prius. Keeping us in touch and updating us on the findings and whatever that needs to be serviced. Job well done. Thank you Max. More

by Emie.sabile
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gus Alatorre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Max from service department
Dec 06, 2023 -

Toyota of Lancaster responded

We're so grateful that you took the time to share your feedback with us. It's our pleasure to serve customers like you. Have a wonderful day!

December 05, 2023

I definitely recommend this dealership, Gustavo Alatorre is the best service advisor, he's friendly very knowledgeable and helpful I can always go to him with any problems with my car I highly recommend him More

by Kenia Arias
Recommend Dealer
Yes
Employees Worked With
Gustavo Alatorre
Dec 05, 2023 -

Toyota of Lancaster responded

Thanks so much for sharing your feedback about our service. We're glad to hear that our team's performance exceeded your expectations, and we'll make sure that Gustavo Alatorre receives the recognition he deserves. Thank you again and have a great day!

December 05, 2023

The service was unbelievable! !! Very communicative. Very pleasant. Very quick. Simply AWESOME! I will absolutely be back again and again! More

by MEPAXTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Dec 05, 2023 -

Toyota of Lancaster responded

I'm happy to hear that our team provided you with excellent service. I'll make sure that they receive your feedback. I'm sure it will make their day!

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