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Toyota of Lancaster - Service Center

Lancaster, CA

4.4
3,958 Reviews
Call Service Center (661) 948-0731

3,958 Reviews of Toyota of Lancaster - Service Center

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May 06, 2023

The service advisor explained everything to my satisfaction. She was very nice and my car's oil change was completed in 30 min. Will bring it back next time for service More

by franksusca4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kiara Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 08, 2023 -

Toyota of Lancaster responded

Thank you for your 5-star review! We will be sure to share your review with the rest of our team.

May 06, 2023

Service has declined in the last 2 years I’ve been a customer for approximately 15 years More

by lgwenlarry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Preston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gus Alatorre
3.0
This rating includes all reviews, with more weight given to recent reviews.
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May 08, 2023 -

Toyota of Lancaster responded

I am reaching out to learn more about your experience so I can appropriately address your situation. Please feel free to call me directly at (661) 952-2103

May 06, 2023

5 Erick was polite and respectful in dealing with me; and he answered any questions that posed to him in a reasonable manner. He made me feel respected and I very much appreciate that! More

by AL_GUL@MSN.COM
Recommend Dealer
Yes
Employees Worked With
Erick Bravo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erick Bravo
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May 08, 2023 -

Toyota of Lancaster responded

We appreciate you taking the time to leave us a 5-star review. We hope to welcome you back again soon!

May 05, 2023

Workers were very helpful and had a positive attitude during service for my car and explaining details More

by jthammond48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kiara Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 05, 2023 -

Toyota of Lancaster responded

We're so grateful that you took the time to share your feedback with us. It's our pleasure to serve customers like you. Have a wonderful day!

May 05, 2023

Always great service and good communication never fails. Douglas and Gus are my go to service advisors More

by nette_0109
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Douglas Velasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gus Alatorre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 05, 2023 -

Toyota of Lancaster responded

We sincerely appreciate you taking the time to share with us your experience. On behalf of our entire team, thank you for allowing us to serve you

May 05, 2023

Very Good service, love the great attitude of personal, there always very friendly and kind More

by MARIA.ELOPEZ9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carmen Perez, Elaina Ascencio
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May 05, 2023 -

Toyota of Lancaster responded

I'm happy to hear that our team provided you with excellent service. I'll make sure that they receive your feedback. I'm sure it will make their day!

May 04, 2023

Great service had a coupon. Good value. Will Definitely go again to have my car serviced. More

by latles7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember who the service manager was
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May 04, 2023 -

Toyota of Lancaster responded

We're so grateful for your 5-star review. We strive to offer the best experience possible, and your review tells us that we're on the right path.

May 04, 2023

The dealership always takes care of me. They do good work and a respectable amount of time. They're kind and efficiant. I am loyal to the Lancaster location. Thats where i got my car an tha More

by eddie.rigsby24ct
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kiara Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carmen Perez
Report | Print
May 04, 2023 -

Toyota of Lancaster responded

It's always amazing to hear that we've been successful in our goal of providing our customers with the best possible experience. Thank you for giving us the opportunity to serve you.

May 03, 2023

Always great service and they get me the items I need quickly and at reasonable prices. More

by JAPELINO1
Recommend Dealer
Yes
Employees Worked With
Sean Preston
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May 03, 2023 -

Toyota of Lancaster responded

Thank you for your 5-star review! We will be sure to share your review with the rest of our team.

May 03, 2023

Absolutely Good Very good experience with Lancaster' Toyota Always very professional and courteous at all times More

by BELVINTANYA@GMAIL.COM
Recommend Dealer
Yes
Employees Worked With
Gus
Report | Print
May 03, 2023 -

Toyota of Lancaster responded

We're so grateful that you took the time to share your feedback with us. It's our pleasure to serve customers like you. Have a wonderful day!

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