Back

Toyota of Lancaster - Service Center

Lancaster, CA

4.4
4,009 Reviews

4,009 Reviews of Toyota of Lancaster - Service Center

Sort by
May 02, 2023

Email me please Chanin was extremely knowledgeable about my issues and provided excellent customer service. Truly a pleasure to work with!! More

by Vince Parillo
Recommend Dealer
Yes
Employees Worked With
Chanin
May 02, 2023 -

Toyota of Lancaster responded

It's always amazing to hear that we've been successful in our goal of providing our customers with the best possible experience. Thank you for giving us the opportunity to serve you.

April 29, 2023

Best experience I've ever had at a car dealership. Everyone was so friendly and helpful. Very courteous and professional people. A pleasure to deal with all of them. More

by Sfpharies and venza
Recommend Dealer
Yes
Employees Worked With
Andrew Gonzalez
May 01, 2023 -

Toyota of Lancaster responded

We're so happy to hear you had a great experience. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to serve you again soon

April 29, 2023

Toyota of Lancaster is the best dealership that I’ve ever had the good fortune of working with. Andrew Gonzalez, the sales representative and everyone else who I came in contact with was very professional, c More

by Sfpharies and venza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2023 -

Toyota of Lancaster responded

We sincerely appreciate you taking the time to share with us your experience. On behalf of our entire team, thank you for allowing us to serve you

April 28, 2023

Very satisfied with the service. They were on time and the final cost matched the estimate. More

by Sharon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gus Alatorre
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2023 -

Toyota of Lancaster responded

We're so grateful for your 5-star review. We strive to offer the best experience possible, and your review tells us that we're on the right path.

April 28, 2023

First time here had no idea where to go asked a man in the service department who told me to wait by my car. 10 or so minutes later a man came up to move a service car and I asked him. He was great! He wa More

by Elegloss
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carmen Perez
May 01, 2023 -

Toyota of Lancaster responded

We are beyond thankful for your review. Thank you for sharing your rating with us and the community.

April 27, 2023

Patient and courteous. Eric always knows what’s going on and he’s quick with the service. More

by lanagainey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erick Bravo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2023 -

Toyota of Lancaster responded

Thank you for your 5-star review. We're glad to hear that you had a good experience! We'll be sure to share your kind review with him

April 27, 2023

First service on new Tacoma. Got an appointment quickly, in and out. Checked on recall while in for service. More

by NANCYROEHL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kiara Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2023 -

Toyota of Lancaster responded

We appreciate you taking the time to leave us a review. We hope to welcome you back again soon!

April 27, 2023

I have oil all over my floor because a simple oil change and the butt head left the oil cap on the rad support - also never got a call back or a free oil cvhange let us come over and clean the concert noth More

by toccosells
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sean Preston
1.0
This rating includes all reviews, with more weight given to recent reviews.
Chanin Yescas
1.0
This rating includes all reviews, with more weight given to recent reviews.
U.B. Dominguez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Kiara Santos
1.0
This rating includes all reviews, with more weight given to recent reviews.
Erick Bravo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Larios
1.0
This rating includes all reviews, with more weight given to recent reviews.
Douglas Velasco
1.0
This rating includes all reviews, with more weight given to recent reviews.
Annie Vodegel
1.0
This rating includes all reviews, with more weight given to recent reviews.
Gus Alatorre
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carmen Perez
Apr 27, 2023 -

Toyota of Lancaster responded

We strive to provide an exceptional experience for all of our customers. I am sorry to hear your experience with us did not meet your expectations. We value your business and would like the opportunity to resolve this issue. Please feel free to call me directly at (661) 952-2103.

April 27, 2023

Never have problems helpful people Always do the best on my truck and on time More

by jo.delgado20.jd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Larios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2023 -

Toyota of Lancaster responded

We're so grateful for your 5-star review. We strive to offer the best experience possible, and your review tells us that we're on the right path.

April 27, 2023

Really helpful, nice and polite employees, nice dealer and very neat waiting room, I will come back, thank you guys for you really good service. More

by MERY43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Preston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chanin Yescas
5.0
This rating includes all reviews, with more weight given to recent reviews.
U.B. Dominguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kiara Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erick Bravo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Larios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Douglas Velasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Annie Vodegel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gus Alatorre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carmen Perez
Apr 27, 2023 -

Toyota of Lancaster responded

We're so happy to hear you had a great experience. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to serve you again soon

...
183
...