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Toyota of Lancaster - Service Center

Lancaster, CA

4.4
3,962 Reviews
Call Service Center (661) 948-0731

3,962 Reviews of Toyota of Lancaster - Service Center

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May 09, 2025

The service team at Toyota of Lancaster is amazing as usual. They respect and care for all their guest More

by yescha6969
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Preston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chanin Yescas
5.0
This rating includes all reviews, with more weight given to recent reviews.
U.B. Dominguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kiara Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erick Bravo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Larios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Douglas Velasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Annie Vodegel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gus Alatorre
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 09, 2025

I like to go here because always I have the appointment on my hours convenient More

by Alexa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kiara Santos
4.0
This rating includes all reviews, with more weight given to recent reviews.
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May 12, 2025 -

Toyota of Lancaster responded

Thank you for taking the time to share your positive experience. We're dedicated to providing the best service, and your feedback motivates us.

May 08, 2025

What a wonderful experience at Toyota Of Lancaster I will definitely take all my vehicles for future service and diagnostics. I have met with service adviser Greg and he went above and beyond to take care of More

by NORO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregory
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May 08, 2025 -

Toyota of Lancaster responded

Thank you for your amazing review! We’re so happy to hear that Greg Grimes was able to make your experience special. They work hard to ensure every customer feels valued, and we’re thrilled that you noticed their dedication and care. We’ll be sure to share your kind words with Greg—it’s feedback like yours that keeps our team motivated. We truly appreciate your support.

May 08, 2025

They were quick and did everything that they said, but they did not have the ability to give me a ride home. I had to pay for an Uber More

by KRISS3
Recommend Dealer
Yes
Employees Worked With
Eddie
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May 08, 2025 -

Toyota of Lancaster responded

Really appreciate your input as we really want our guests to have the best experience here, whether in the sales, service or parts dept.

May 08, 2025

Thanks for taking your time on fixing my truck I really appreciate it I will recommend you guys!!! More

by Nelly López
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nancy Rojo
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May 08, 2025 -

Toyota of Lancaster responded

Thank you for your 5-star review! We will be sure to share your review with the rest of our team. We are thankful for your recommendation of our dealership. Thank you for sharing your rating with us and the community.

May 07, 2025

Very friendly and very helpful My experience with the service for my car was really fast and reliable. More

by joselozano2017
Recommend Dealer
Yes
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May 08, 2025 -

Toyota of Lancaster responded

Thank you so much for your positive review! We’re so glad to hear that you had a great experience with us. Your support means the world, and it’s always a pleasure to serve customers like you. We look forward to welcoming you back soon!

May 05, 2025

The service then went to lunch and I couldn't get my papa or work or car the manager had to release the paperwork More

by Ricksb3
Recommend Dealer
Yes
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May 05, 2025 -

Toyota of Lancaster responded

Thank you for taking the time to review our services. I am sorry to hear that your experience was less than desirable and that in the end we were able to meet your needs. If you have any questions please reach out to us at (661) 952-2103.

May 04, 2025

I took my car in for service and spent $300+. I asked for new windshield wipers, which I would have paid for but they did not provide new ones. Very disappointed. More

by dbj21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael, I think that was his name.
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May 05, 2025 -

Toyota of Lancaster responded

Our team is dedicated to providing excellent customer service, and we strive for 100% satisfaction with every appointment. We make it a point to supply the service a customer pays for. Please contact us so we can make sure we did not overlook anything you can reach us at (661) 952-2103.

May 03, 2025

Honest, good service and fast, staff taking care the customers and explain what are more need to work for the car I love the service. More

by Vicente
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Preston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chanin Yescas
5.0
This rating includes all reviews, with more weight given to recent reviews.
U.B. Dominguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kiara Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erick Bravo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Larios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Douglas Velasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Annie Vodegel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gus Alatorre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 05, 2025 -

Toyota of Lancaster responded

Thank you again for your 5-star rating and for being an amazing part of our journey. Your continued support means everything to us, and we can’t wait to exceed your expectations every time you choose us.

May 03, 2025

It took 3 hours. .. that's just way too long Way way way too darn long More

by dan.yepez
Recommend Dealer
No
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May 05, 2025 -

Toyota of Lancaster responded

Thank you for taking the time to share your experience with us. I’m sorry that you had a long wait today, and I appreciate your patience. However, at the moment we do have an estimated wait time of 1 1/2-2hours with an appointment for routine maintenance. We will continue to improve our process, but keep in mind that sometimes there are circumstances beyond our control. Thank you once again for your feedback and patience.

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