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Toyota of Lancaster - Service Center

Lancaster, CA

4.4
3,984 Reviews

3,984 Reviews of Toyota of Lancaster - Service Center

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October 14, 2022

I made arrangements to bring my car in so they could have it for the whole day. They didn’t test it out after the repair was made & so it’s still not fixed & I have to bring it in again. Oh did I mention I d More

by pelagirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Victoria Cuevas
October 14, 2022

Toyota of Lancaster has great customer service. The service reps are very helpful and polite. More

by joshberry449
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodrigo Rojas
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 14, 2022

They did a good job and I didn’t have to wait that long at all More

by DONTHATEONNELLY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chanin Yescas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Douglas Velasco
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elaina Ascencio
October 13, 2022

Amazing service and it was the best staff! I was very pleased with their assistance! More

by breegalvan1023
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Annie Vodegel
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 12, 2022

Everyone is so nice, professional and thoughtful and knowledgeable. They are so knowledgeable, and they take great care of your car. More

by lillianne3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chanin Yescas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Douglas Velasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 11, 2022

Had a pretty good buying experience even though you can't get the same deal from a few years ago, and Joseph Boghos made sure I got the best deal possible. Had an issue with some parts I ordered and called G More

by jrv4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Boghos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Parts manager Milton Osario, Geoff Yeager
October 11, 2022

Like always really good customer service, Nayalie is amazing and extremely helpful. Thank you for your service! More

by erickpelayo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chanin Yescas
5.0
This rating includes all reviews, with more weight given to recent reviews.
U.B. Dominguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gus Alatorre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nayalie Carpahal
October 10, 2022

pretty fast service courteous service riders but the manager for service riders is an xxx she should be retrained to service the people as customers rather than her children poor customer service every More

by rodrigo martinez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elsie Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 10, 2022

Upon receiving vehicle noted tire stem valve caps were missing on all four tires when I got home. More

by slemus13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chanin Yescas
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 09, 2022

Since Doug Velasco became my service manager, I don't even consider going anywhere else to service my two vehicles. He is honest, fair, and a wealth of knowledge. More

by jsingin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Douglas Velasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
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