Toyota of Lancaster - Service Center

I made arrangements to bring my car in so they could have it for the whole day. They didn’t test it out after the repair was made & so it’s still not fixed & I have to bring it in again. Oh did I mention I d it for the whole day. They didn’t test it out after the repair was made & so it’s still not fixed & I have to bring it in again. Oh did I mention I don’t live in the area? More

Toyota of Lancaster has great customer service. The service reps are very helpful and polite. The service reps are very helpful and polite. More

They did a good job and I didn’t have to wait that long at all at all More

Amazing service and it was the best staff! I was very pleased with their assistance! I was very pleased with their assistance! More

Everyone is so nice, professional and thoughtful and knowledgeable. They are so knowledgeable, and they take great care of your car. knowledgeable. They are so knowledgeable, and they take great care of your car. More

Had a pretty good buying experience even though you can't get the same deal from a few years ago, and Joseph Boghos made sure I got the best deal possible. Had an issue with some parts I ordered and called G get the same deal from a few years ago, and Joseph Boghos made sure I got the best deal possible. Had an issue with some parts I ordered and called GM Geoff Yeager about it. He said he would take care of me, and he let the parts manager know about my situation. The Next call I got from Parts Manager Milton Osario was outstanding! Can't say enough about Milton being very apologetic and took care of me beyond expectations! These guys don't play around when it comes to customer service! Thank you very much! Do not hesitate to see these about a car you want! More

Like always really good customer service, Nayalie is amazing and extremely helpful. Thank you for your service! amazing and extremely helpful. Thank you for your service! More

pretty fast service courteous service riders but the manager for service riders is an xxx she should be retrained to service the people as customers rather than her children poor customer service every manager for service riders is an xxx she should be retrained to service the people as customers rather than her children poor customer service everytime i been there it seems like she is in a bad mood she always turns me away when i go there to service my car without a reservation where as the service riders have no problem taking my car in right away overall good sevice More

Upon receiving vehicle noted tire stem valve caps were missing on all four tires when I got home. missing on all four tires when I got home. More

Since Doug Velasco became my service manager, I don't even consider going anywhere else to service my two vehicles. He is honest, fair, and a wealth of knowledge. even consider going anywhere else to service my two vehicles. He is honest, fair, and a wealth of knowledge. More