Toyota of Lancaster - Service Center

Everyone was very pleasant and kind employees were asking people if they needed anything . Great place of business thank you for all your help see you all next visit people if they needed anything . Great place of business thank you for all your help see you all next visit More

Good service. Friendly let me borrow an other truck by the time they may. Fair and honest Friendly let me borrow an other truck by the time they may. Fair and honest More

I highly recommend this dealership for your next vehicle purchase and for service; they provide exceptional customer service. purchase and for service; they provide exceptional customer service. More

Good professional people Good professional people reliable service Good professional people reliable service job done in a timely matter reliable service Good professional people reliable service job done in a timely matter More

Very nice. Helped me out allot with my car thank you so much. And the manager too! Big help Helped me out allot with my car thank you so much. And the manager too! Big help More

The staff was friendly and courteous. Check in was quick. Service was performed promptly and the car was ready on time. That’s all anyone can ask. Check in was quick. Service was performed promptly and the car was ready on time. That’s all anyone can ask. More

Doug Velasco was kind courteous and knowledgeable. We left feeling informed about the future needs of our vehicle. We left feeling informed about the future needs of our vehicle. More

Small problem but received prompt attention and excellent service. BTW this isn’t high school so I’ll write what I need to write to convey my message. If you want feedback from me knock off the word count! service. BTW this isn’t high school so I’ll write what I need to write to convey my message. If you want feedback from me knock off the word count! More

I bought a new RAV4 in April. I few months later I had a few questions/concerns so trout it in and met Doug Velasco. He addressed my concerns and was very helpful and professional I few months later I had a few questions/concerns so trout it in and met Doug Velasco. He addressed my concerns and was very helpful and professional. Last month, a rock hit my windshield and cracked it from top to bottom. I made an appt with Doug and he helped coordinate everything to get a new one and offered advice on filing with my insurance company. It turned out great and I felt I was well taken care of by Doug. It was a very smooth repair. . More

Service has been pretty good until our last visit in July. We were in line to drop off the car for servicing. There were lots of people checking in cars. After about 20 minutes they told us we were next July. We were in line to drop off the car for servicing. There were lots of people checking in cars. After about 20 minutes they told us we were next. Put the number on top of the car. That’s when all the staff disappeared. We waited 45 minutes before asking someone who walked by to help us. She said oh they all went to lunch. She finally helped us. It was ridiculous. More