Toyota of Lancaster - Service Center

Always very efficient and kind and solve any problems I have quickly as well as great communication have quickly as well as great communication More

Great customer service. Workers were very professional. They updated me on the progress of my car and gave me a drive to and from the dealership while servicing my car. Workers were very professional. They updated me on the progress of my car and gave me a drive to and from the dealership while servicing my car. More

Over all nice dealer/maint shop. ..oil change time takes 2 hrs which is a down fall. ..oil change time takes 2 hrs which is a down fall. More

I am generally able to get an appointment at a convenient time. I like the bonus of the snack counter. I can get lunch when waiting for my service to be completed. time. I like the bonus of the snack counter. I can get lunch when waiting for my service to be completed. More

They are always kind and caring, they have great communication and willing to go above and beyond to make sure their customers are satisfied! communication and willing to go above and beyond to make sure their customers are satisfied! More

Great customer service, manager Chanin is awesome greets, answers all questions needed ‘ highly recommend Toyota overall great service! answers all questions needed ‘ highly recommend Toyota overall great service! More

One of the abosulte best experience in purchasing a vechicle. Quick, easy and given plenty of options available within budget. vechicle. Quick, easy and given plenty of options available within budget. More

Eddie Jimenez in Service helped me the most on my last 2 visits. Found him to be on his game both times. Always find Lancaster to be much more responsive to my expectations. I live in Tehachapi. I prefer th visits. Found him to be on his game both times. Always find Lancaster to be much more responsive to my expectations. I live in Tehachapi. I prefer the quality of service at Lancaster over the two dealers down in Bakersfield. More

I received a mailer from them for a Free Service in April, when I arrived & was told my services expired & now I had to pay (scheduler should've informed me on phone 1st) nobody knew anything about FRE April, when I arrived & was told my services expired & now I had to pay (scheduler should've informed me on phone 1st) nobody knew anything about FREE Service mailer. I said I would've brought it. I received a follow up call after service & expressed my dissatisfaction, lady said a Service Supervisor would call but never did. Cost me nearly $200.00! More