Toyota of Lancaster - Service Center

We have come here since we got the car brand new and will be back be back More

The service was as fast as we wanted it to be, Juan Z. , Marisela, and Charlie were extremely helpful , Marisela, and Charlie were extremely helpful More

Tony was the sales person everyone hates the most a smooth talker, lots of promises but no fallow up, this car was meant for my Nephew and I as co signer, how ever I ended up being the buyer without m smooth talker, lots of promises but no fallow up, this car was meant for my Nephew and I as co signer, how ever I ended up being the buyer without my nephew, Tonys respond oops I misunderstood you ( this was all done via computer)The car needed a little repair with the trim, Tony's reply No problem take it to your Local Toyota dealer and they will bill us. (not true) so we took the car to Lancaster and nobody knew anything about Toneys promise regarding the repair, during a somewhat heated conversation at the reception desk the General Sales manager stepped in and did apologize for the mis understandings and promised to make things right, not only did he follow through on his word we got a set of floor mats for absolutely free. yes I would buy my next car from Lancaster Toyota, after all we all already bought 3 at this location but we will not deal with TONY More

I gave you one star because of the cashier when I went and picked up my car she was very adamant that my wife had to pick it up, but I brought it in this morning. I told her she didn’t care so my wife had and picked up my car she was very adamant that my wife had to pick it up, but I brought it in this morning. I told her she didn’t care so my wife had to come and sign off the car that is ridiculous or sign out in the app very dissatisfied with the cashier. More

Great customer service, fast pace and friendly. But will like to see an improvement on the communication with the customer But will like to see an improvement on the communication with the customer More

Thank you for servicing my Toyota Tacoma can you send me more coupons thank you more coupons thank you More

I like to go here because always I have the appointment on my hours convenient on my hours convenient More

The service team at Toyota of Lancaster is amazing as usual. They respect and care for all their guest usual. They respect and care for all their guest More

What a wonderful experience at Toyota Of Lancaster I will definitely take all my vehicles for future service and diagnostics. I have met with service adviser Greg and he went above and beyond to take care of definitely take all my vehicles for future service and diagnostics. I have met with service adviser Greg and he went above and beyond to take care of issues I had with my Toyota Rav-4. I have only received excellent customer service from Greg, I will recommend my friends and family to stop by at Toyota Of Lancaster for any repair and excellent customer service! Thank you Greg! More

Thanks for taking your time on fixing my truck I really appreciate it I will recommend you guys!!! appreciate it I will recommend you guys!!! More