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Toyota of Lancaster - Service Center

Lancaster, CA

4.4
4,086 Reviews
Call Service Center (661) 948-0731

4,086 Reviews of Toyota of Lancaster - Service Center

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August 07, 2025

V e r y p r o f e c y o n a l. More

by Luis hermosillo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kiara Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 07, 2025 -

Toyota of Lancaster responded

We sincerely appreciate your business and your valuable feedback. Your satisfaction is what drives us, and we can’t wait to welcome you back for another outstanding experience.

August 05, 2025

We have two Toyotas that we purchased from you and all our times with service have been Grand. More

by DANDLRICE1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erick Bravo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Larios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Douglas Velasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Annie Vodegel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gus Alatorre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 05, 2025 -

Toyota of Lancaster responded

Once again, thank you for choosing us and for the incredible 5-star rating. Your feedback motivates us to keep raising the bar and sets the standard for excellence in everything we do.

August 04, 2025

I’m just saying Lancaster Toyota has a really good customer service Tony is a good salesman thank you for your help More

by urenajesus65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antonio Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 05, 2025 -

Toyota of Lancaster responded

We're so happy to hear you had a great experience. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to serve you again soon.

August 04, 2025

Windshield was on back order and Joe kept me informed about it.Install looks as good as new More

by NIGHTHAWK55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Larios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Garcia
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Aug 04, 2025 -

Toyota of Lancaster responded

Thank you for taking the time to leave such a thoughtful review. We’re delighted to hear that Joe Garcia provided you with outstanding service. Joe Garcia consistently goes above and beyond to ensure our customers have a positive experience, and your feedback is a great affirmation of their hard work.

August 03, 2025

I did not have an appointment but he treated me like I did. He was very nice and accommodating. He updated me on the status and when it would be ready because I was in a hurry and he cared. Thank you ?? More

by salperin851
Recommend Dealer
Yes
Employees Worked With
Eduardo Hernandez
Report | Print
Aug 04, 2025 -

Toyota of Lancaster responded

Thank you for your wonderful feedback! We’re so glad it met your expectations and hope to welcome you back for more!

August 02, 2025

Blunt and rushed Had an appointment and waited too long before a service rep came More

by Rodeldullavin
Recommend Dealer
No
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Aug 04, 2025 -

Toyota of Lancaster responded

We're sorry to hear that you had to wait for a long time to see your service advisor. We understand how valuable your time is and we apologize for any inconvenience. We will investigate this further and take steps to improve our scheduling and wait time management. Thank you for helping us to identify areas for improvement. You can always contact us at (661) 952-2103.

August 01, 2025

The service was done very fast, the waiting area is comfortable. The service. Rep was great and explained the service that was performed. More

by luvmycorgies
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Douglas Velasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 04, 2025 -

Toyota of Lancaster responded

Hearing that you loved our service makes us so happy! Thank you for your support and kind words.

August 01, 2025

Thx to Mixhael in Service and his team . They went up and beyond to keep a customer Happy. If and when I decide to purchase another car. It will be at Toyota of Lancaster due to Michael's Kn More

by OMAR RIVERA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Adcock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Antonio Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Carraway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Chavez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dennis Grizzell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edgar Bravo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cristian Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Laughton
5.0
This rating includes all reviews, with more weight given to recent reviews.
antonio laughton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : MICHAEL SERVICE DEPT
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Aug 04, 2025 -

Toyota of Lancaster responded

We’ll make sure Michael knows they made your visit memorable! Thank you for sharing your experience.

August 01, 2025

Great service and timely. My service rep walked me out to my car when it was done. More

by stefanieemory
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chanin Yescas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kiara Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Larios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Douglas Velasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 04, 2025 -

Toyota of Lancaster responded

We’re lucky to have our team members and your recognition means a lot. Thank you for your kind words!

July 31, 2025

Awesome customer service. Car was done before it was promised. Eddie has always taken care of all my family’s vehicles. More

by NONE25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eduardo Jimenez
Report | Print
Jul 31, 2025 -

Toyota of Lancaster responded

Thank you for your amazing review! We’re so happy to hear that Eddie Jimenez was able to make your experience special. They work hard to ensure every customer feels valued, and we’re thrilled that you noticed their dedication and care. We’ll be sure to share your kind words with him—it’s feedback like yours that keeps our team motivated. We truly appreciate your support.

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