Toyota of Lancaster - Service Center

The took care of all standard service. But failed to offer an explanation for the surge when stopped. Almost like being tapped by a car but no one is there. So far that’s my only complaint But failed to offer an explanation for the surge when stopped. Almost like being tapped by a car but no one is there. So far that’s my only complaint with our new RAV4. More

Good job. No complaints on the work performed or service agents. Communication open and honest. No complaints on the work performed or service agents. Communication open and honest. More

The service was good although, even with an appointment, it took almost 3 hours just to change the oil. it took almost 3 hours just to change the oil. More

Service Department is the best always great service and great work on my vehicle thank you. great work on my vehicle thank you. More

I requested tire lotion and it was not complete. I even marked my tire with chalk and brought it to the service advisors attention. He said it was completed. I even marked my tire with chalk and brought it to the service advisors attention. He said it was completed. More

I like the service jus take some times too long wait for simple oil change simple oil change More

Experiance was amazing. Was attended to quickly and very professional. Would come back to have my vehicle serviced again. Was attended to quickly and very professional. Would come back to have my vehicle serviced again. More

Unexpected service call from a break down. After being towed Doug was able to provide service and get me on my way After being towed Doug was able to provide service and get me on my way More

Great environment with much knowledgeable employees, kind and supportive in all areas. Will definitely tell friends who’s looking for a vehicle. and supportive in all areas. Will definitely tell friends who’s looking for a vehicle. More

We appreciate what they've done for us. After moving to the area from out of state, they have usually been very helpful in working with our maintenance plan we purchased from another deale After moving to the area from out of state, they have usually been very helpful in working with our maintenance plan we purchased from another dealership. There are some things they can improve on in communications, but they've always been courteous and professional. More