Toyota of Lancaster - Service Center

Great, any other issues we were called and ask if we wanted fix. Communicate well and loved that they took their time and inform us of any other issues I may have had wanted fix. Communicate well and loved that they took their time and inform us of any other issues I may have had More

Work was completed as promised with no additional problems noted. Everyone was helpful and friendly. problems noted. Everyone was helpful and friendly. More

Service is ok, they forgot to reset the service meter on my car the last 2 times we went AND didn't put a sticker for tracking our next service date. This location also isn't connected to the online managem my car the last 2 times we went AND didn't put a sticker for tracking our next service date. This location also isn't connected to the online management system for maintenance that Toyota offers so you can't schedule without calling in or going to their specific website (their website is terrible, it's booked wrong dates or service every time I've tried so we just call). The work done is fine, but there are other locations that are better, offer the app booking / management for maintenance and will clean your car after service. Overall fine if it's all you have but I'd recommend trying another Toyota service location if you can. More

Service assistant I got is top drawer. Max was very helpful and realistic in his advise. Did not get this from anyone before and I had been taking my cars in your shop. Max was very helpful and realistic in his advise. Did not get this from anyone before and I had been taking my cars in your shop. More

Good service the last time I was there . Helpful But no courtesy shuttle rather cheap but a car dealership Helpful But no courtesy shuttle rather cheap but a car dealership More

The dealer visit was fast hassle free. I was helped as soon as I arrived and the work was completed sooner than expected. It was a great experience overall. I was helped as soon as I arrived and the work was completed sooner than expected. It was a great experience overall. More

Execelent cervice I was treated with respect good splanation for my service I will recommend for future reference and service splanation for my service I will recommend for future reference and service More

Great service from the Service Center! Very helpful in answering my questions and concerns. Thank you! Very helpful in answering my questions and concerns. Thank you! More

Decent. Won’t try to solve an issue before warranty is expired. Once warranty is expired, then they noticed the problem you complain about. 2nd oil change at Won’t try to solve an issue before warranty is expired. Once warranty is expired, then they noticed the problem you complain about. 2nd oil change at 10k miles, complained about leaking tire. They said tire wasn’t leaking. Last oil change at 20k miles and now that warranty is finished, my tire is leaking and must get fixed. Only reason two star is nice reception. More

I all ways come here because I get great service. Customer service is also great Customer service is also great More