Toyota of Lancaster - Service Center

Great service! Max took great care of my car and I!! Will definitely be back for future services! Max took great care of my car and I!! Will definitely be back for future services! More

My service advisor Joe Garcia upfront and honest. With the repairs needed and recommended. Very professional dealership- Thank you With the repairs needed and recommended. Very professional dealership- Thank you More

Excellent service. Swift and efficient. Professional feel. I know my car is always in good hands with Toyota of Lancaster. Swift and efficient. Professional feel. I know my car is always in good hands with Toyota of Lancaster. More

They took my nissan armada in for wheel alignment even it's not toyota and precisely completed the job even with no appointment at all. Done in an hour or so..no more shaking of steering wheels. it's not toyota and precisely completed the job even with no appointment at all. Done in an hour or so..no more shaking of steering wheels. More

Joe Garcia, my service rep for my scheduled service, as well as the entire crew at Toyota of Lancaster, are excellent! They go over all the required service needed for my car, as well as recommending extr well as the entire crew at Toyota of Lancaster, are excellent! They go over all the required service needed for my car, as well as recommending extra items that will improve my car's operation. They are very friendly, and update the progress and complete the work in a very timely manner More

The customer service is excellent. The waiting areas are clean. The people are friendly and care. The waiting areas are clean. The people are friendly and care. More

Paid top dollar to dealer for diagnosing my car, got false diagnosis, also tried to get me to pay for unnecessary work, disgusted false diagnosis, also tried to get me to pay for unnecessary work, disgusted More

To change 1 tire, took over 3 hrs! ? Unexceptionable and exhausting! Something as too change that's ridiculous! ? Unexceptionable and exhausting! Something as too change that's ridiculous! More

Not satisfied had car for 17 days it has a defective part can't drive, I was told the part will not be available until 8/31/24, I was also told by U.B. the service manager that Toyota do not give customers r can't drive, I was told the part will not be available until 8/31/24, I was also told by U.B. the service manager that Toyota do not give customers rental/ loan cars to customers, I had to go above U.B. and speak to a manager about my issue and I was given a rental, I'm not satisfied with paying a $13,000 down payment for a Brand new 2024 Toyota Corolla Cross SUV that I CANNOT drive, just paid a second car note and I'm still waiting for my car to be fixed, so this customer is not happy at all and I want the GENERAL Manager to know that, I purchased my car on 6/29/24 and it's been at the service center since 7/19/24, I discovered the leak on 7/17/24 took it to service on 7/18/24 and was told by U.B. it was safe to drive and it's not safe to drive the leak was worse that next day 7/19/24 I took it back and that's when I had to speak to a manager about my concerns and what I was told the day before by the service manager U.B. and of course they understood my concerns and agreed with me, to be honest I'm not really comfortable with that car because it's a Brand new car and as far as I'm concerned nothing should be wrong with the car, I'm still waiting for my car and today is 8/2/24. More

The service writers are knowledgeable and courteous and the maintenance is done timely. I have had good experience at Toyota of Lancaster. the maintenance is done timely. I have had good experience at Toyota of Lancaster. More