Toyota of Lancaster - Service Center

Erick provides a finesse service and cares about his customers. Service Department I don’t like because, it seems to me they make things to look worse in order to push the customer to buy Toyota parts a customers. Service Department I don’t like because, it seems to me they make things to look worse in order to push the customer to buy Toyota parts and overpaid in labor. In the other hand, there is also a nasty feeling towards the customer if we go somewhere else to receive service, they try to make us feel guilty or disloyal. That happened to us with our brakes, didn’t appreciate the feedback from the Toyota mechanics. More

Chanin fixes every problem I’ve had for years. Wouldn’t be there if not for her. Wouldn’t be there if not for her. More

Amazing service. I live out of state and this dealership was amazing in addressing an issue that caused me to be delayed in travel home allowing me to get on the road I live out of state and this dealership was amazing in addressing an issue that caused me to be delayed in travel home allowing me to get on the road and home without an appointment. The compassion and efficiency of this team was appreciated More

Hi I want to give a shout out to Anne. I had my car serviced and they did not secure one of hub caps. It fell off on way home. I contacted Anne no problem she ordered me new set of hubc I had my car serviced and they did not secure one of hub caps. It fell off on way home. I contacted Anne no problem she ordered me new set of hubcaps at no cost. When they came in she contacted me to come pick up. I have disability prevents me from bending. No problem we'll put them on for you. Great customer service!! I really appreciate you Anne! Thank you! More

Customer service was really great and everyone was really friendly i would recommend them to my friends and family. friendly i would recommend them to my friends and family. More

Good service and great customer support. Thank you very much for your great services and your patience. Thank you very much for your great services and your patience. More

Every time I go for a service it's quick and effortless. Annie is always so helpful and friendly! They show that they really care about their customers. Annie is always so helpful and friendly! They show that they really care about their customers. More

Excellent customer service and timely completion of job. Trial run made to confirm that the car is in top condition. Trial run made to confirm that the car is in top condition. More

Quick and efficient service. My car was serviced quicker than the estimated time. Annie took good care of me and was friendly and helpful. My car was serviced quicker than the estimated time. Annie took good care of me and was friendly and helpful. More

Megusta mucho el cervicio, son muy rápidos y profesionales y mis citas me las dan muy pronto profesionales y mis citas me las dan muy pronto More