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Toyota of Lancaster - Service Center

Lancaster, CA

4.4
3,991 Reviews
Call Service Center (661) 948-0731

3,991 Reviews of Toyota of Lancaster - Service Center

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April 20, 2025

Friendly and good service every time I bring my car in for service, really like it here . More

by RUBY.SALGUERO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Micheal
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Apr 21, 2025 -

Toyota of Lancaster responded

Thank you again for your 5-star rating and for being an amazing part of our journey. Your continued support means everything to us, and we can’t wait to exceed your expectations every time you choose us.

April 18, 2025

Excellent, on time, courteous. I provided a survey after my last service. Since then I have received multiple survey requests, and now this one. Is it a computer issue? I hope you More

by Debbie.crisp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t remember but everyone is 5 stat
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Jun 02, 2025 -

Toyota of Lancaster responded

Thank you for bringing this issue to our attention. We wouldn’t be able to improve our service if it weren’t for people like you who provide us with honest feedback like this. Please know that we’ll be looking into it immediately. If you have any other questions or comments please contact me at (661) 952-2103.

April 17, 2025

Waiting is always over 3 hours or more, even when not busy. Indifferent unfriendly staff More

by Abc123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chanin Yescas
2.0
This rating includes all reviews, with more weight given to recent reviews.
Erick Bravo
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 17, 2025 -

Toyota of Lancaster responded

Thank you for sharing this honest feedback. We apologize for not meeting your expectations. Please know that our team is working to prevent this from happening again. If you wish to discuss further you can contact us directly at (661) 952-2103.

April 17, 2025

Very attentive to needs, timely service, communicative, positive attitude, clean, helpful answering question, concerns. Thanks More

by Santos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Preston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 18, 2025 -

Toyota of Lancaster responded

We're so happy to hear you had a great experience. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to serve you again soon.

April 16, 2025

My opinion of Toyota and its dealerships are very high or I would take the time for this survey nor would I have even bought my third Tundra in nineteen years. No regrets whatsoever. More

by WILLIS.R
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Preston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chanin Yescas
5.0
This rating includes all reviews, with more weight given to recent reviews.
U.B. Dominguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kiara Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erick Bravo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Larios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Douglas Velasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Annie Vodegel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gus Alatorre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 16, 2025 -

Toyota of Lancaster responded

Thank you for your 5-star review! We will be sure to share your review with the rest of our team.

April 14, 2025

She is extremely knowledgeable and very professional. Her interaction with not only me but other customers is a credit to the Service Department. You can see the respect her technicians have for her and More

by obrienwalters
Recommend Dealer
Yes
Employees Worked With
Channin
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Apr 17, 2025 -

Toyota of Lancaster responded

Thanks for the 5 stars, your review is a great way to let us know we’re on track for making our customers smile! We appreciate you taking the time to give your feedback and look forward to serving you again in the future.

April 14, 2025

Service is fast and very easy with the check in. Keep up the solid work. Amazing team More

by rbertcedillo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Preston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chanin Yescas
5.0
This rating includes all reviews, with more weight given to recent reviews.
U.B. Dominguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kiara Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erick Bravo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Larios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Douglas Velasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Annie Vodegel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gus Alatorre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 17, 2025 -

Toyota of Lancaster responded

Many thanks for the 5-star rating. If there’s anything we can do to improve our offering, please let us know!

April 14, 2025

My service advisor Max was very helpful and stayed in communication with me about what was happening with my vehicle. More

by none23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max Ciotti
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Apr 17, 2025 -

Toyota of Lancaster responded

Thanks so much for taking the time to leave us a 5-star rating – it’s much appreciated!

April 14, 2025

Professional, knowledgeable and very attentive to my needs. Super helpful thank you all for such wonderful customer service. More

by none23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erick Bravo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 16, 2025 -

Toyota of Lancaster responded

We're so happy to hear you had a great experience. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to serve you again soon.

April 13, 2025

Very clean and well decorated! Loved seeing the new vehicles ! I was l Pleased that they had a foot section! More

by acesasha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Annie Vodegel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 17, 2025 -

Toyota of Lancaster responded

We really appreciate you taking the time to leave us your 5-star review. It means a lot to the whole team, and we’d love to have you back very soon.

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