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Toyota of Lancaster - Service Center

Lancaster, CA

4.4
3,996 Reviews
Call Service Center (661) 948-0731

3,996 Reviews of Toyota of Lancaster - Service Center

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April 18, 2024

GOOD CUSTUMERS SERVICE EXCELENT ATENTION OF TOYOTA LANCASTR C A IS NEAR TO MY HOUSE More

by CEMOVINA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
VICTOR MANUEL CERECER MOYRON
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Apr 18, 2024 -

Toyota of Lancaster responded

Thank you for your 5-star review! We will be sure to share your review with the rest of our team.

April 18, 2024

Worst experience and incompetent new service advisor; they try to add unnecessary charges( I’m not sure they have change in management or ownership? More

by Samer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gregory Grimes
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Apr 18, 2024 -

Toyota of Lancaster responded

We're sorry to hear that your recent visit wasn't up to your expectations. We take all feedback seriously, and we appreciate your honest feedback. We apologize for any inconvenience or frustration you may have experienced. We would like to address your specific concerns and see how we can make things right. Please feel free to contact us directly at (661) 952-2103 so we can discuss your experience further.

April 18, 2024

Pretty quick in and out, courteous staff, clean and comfortable waiting area. Would recommend them More

by rudder1952
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erick Bravo
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 18, 2024 -

Toyota of Lancaster responded

Thank you for your 5-star review. We're glad to hear that you had a good experience! We'll be sure to share your kind review with him

April 18, 2024

I had a good experience will deal with them in the future rep was very good More

by justyn22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henry Abarca
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Apr 18, 2024 -

Toyota of Lancaster responded

We're so grateful that you took the time to share your feedback with us. It's our pleasure to serve customers like you. Have a wonderful day!

April 17, 2024

La verdad no me ayudo en solucionar mi problema con mi windshield se excuso en que no podía hacer nada sin ni siquiera buscar una solución More

by JRIVERA.RAMIREZ91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Melissa Larios
2.0
This rating includes all reviews, with more weight given to recent reviews.
Gladys Garcia
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 17, 2024 -

Toyota of Lancaster responded

Lamento saber que no está satisfecho con nuestro servicio. Yo me acuerdo que te dimos una garantía por un año. por favor llámame si tienes alguna pregunta (661) 952-2103.

April 16, 2024

They were very professional. Gregory Grimes was helpful in explaining how the work was performed. More

by donniedog2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregory Grimes
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Apr 16, 2024 -

Toyota of Lancaster responded

Thank you for your 5-star review. We're glad to hear that you had a good experience! We'll be sure to share your kind review with him

April 16, 2024

Excellent service great experience every time I take in my car for service it’s a pleasure. More

by Orlyc20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chanin Yescas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gus Alatorre
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 16, 2024 -

Toyota of Lancaster responded

I'm happy to hear that our team provided you with excellent service. I'll make sure that they receive your feedback. I'm sure it will make their day!

April 16, 2024

real helpful rep Eddie Jimenez always gets me in and out and never have any issues with him handling my vehicles service. Very prompt and informative More

by MIKE@NUBOMB.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Jimenez
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Apr 16, 2024 -

Toyota of Lancaster responded

We're so grateful that you took the time to share your feedback with us. It's our pleasure to serve customers like you. Have a wonderful day!

April 16, 2024

Very professional and nice people and they did a fast service I take it in the morning afternoon. It’s already was ready thank you. More

by kamsarsimonyan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Preston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chanin Yescas
5.0
This rating includes all reviews, with more weight given to recent reviews.
U.B. Dominguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kiara Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erick Bravo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Larios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Douglas Velasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Annie Vodegel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gus Alatorre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 16, 2024 -

Toyota of Lancaster responded

We're so grateful for your 5-star review. We strive to offer the best experience possible, and your review tells us that we're on the right path.

April 15, 2024

Eric Bravo did a fantastic job at keeping me updated about my car through out the day. The leather on my door was bubbling. It was installed at an out of company place. He let me know the technician wou More

by HANNASTEAD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erick Bravo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tawnya
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Apr 16, 2024 -

Toyota of Lancaster responded

Thanks so much for sharing your feedback about our service. We're glad to hear that our team's performance exceeded your expectations, and we'll make sure that Eric Bravo receives the recognition he deserves. Thank you again and have a great day!

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